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The Disappearing Update and the Elusive 8.1


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#1 eggshells828

eggshells828

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Posted 29 July 2015 - 09:08 PM

Posted in another forum.. No bites.. Maybe should wait another day..but this forum recommended highly as well.

 

Novice here - be gentle please

Dell XPS Desktop running Windows 8.0 (wife's pc mainly- I'm at work and don't remember specs).

Tried to d/l 8.1 from store. Received message -need update KB2802618. d/l'd and installed it via updates. Was told it was installed. Went to store. Same issue... same update. Repeated numerous times, same results. d/l'd and installed manually- same results. Updates folder showed one old ms update and one adobe update , nothing else.. not updating....

Came across this:
Windows update successfully installs KB2802618 repeatedly - Microsoft Community

Tried some of what is mentioned (and the rest was above my head). No luck.. Can't get 8.1 and eventually 10 (after a few months of waiting for bug fixes) .

Any suggestions for a novice on how i might install 8.1?

Thanks


Edited by eggshells828, 30 July 2015 - 10:46 AM.


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#2 eggshells828

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Posted 30 July 2015 - 09:28 AM

Saw this article. Scrolled down to Win 8.1   Might this  work? Not experienced enough to make the judgement call.

 

http://www.howtogeek.com/186775/how-to-download-windows-7-8-and-8.1-installation-media-legally/

 

Thanks


Edited by eggshells828, 30 July 2015 - 10:45 AM.





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