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Upgrade to Windows 10, questions


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10 replies to this topic

#1 Pat(rick)

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Posted 29 July 2015 - 03:16 PM

I'm having Windows 8.1 right now, if I upgrade to Windows 10 and I do a factory reset, will it go back to Window 8.1 or Windows 10?



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#2 Aura

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Posted 29 July 2015 - 04:13 PM

Hi Pat(rick) :)

The Factory Reset will use the System Image currently stored on your system. So if you bought that laptop/computer from a manufacturer, it'll use the manufacturer image which is the Windows version you had installed when you first bought your device. In that case, if it was Windows 8.1 it'll be Windows 8.1.

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#3 Pat(rick)

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Posted 29 July 2015 - 07:05 PM

ahh... then in 2 years, if i do a factory reset, i won't be able to keep windows 10 then :(



#4 wpmac

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Posted 29 July 2015 - 07:12 PM

I would think you could burn an image of your working win 10 and restore to it if any major issues would come up. Would that not be correct?



#5 Pat(rick)

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Posted 29 July 2015 - 07:21 PM

how long would that take?



#6 Aura

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Posted 29 July 2015 - 07:22 PM

You'll be able to keep Windows 10, yes. You can create a System Image of your Windows 10 installation using a free software like Macrium Reflect Free if you want. You can even store it on a partition and use it for a Factory Reset using OneKey.

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#7 wpmac

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Posted 29 July 2015 - 07:48 PM

I received an email from microsoft saying that i have used all my apps and devices up on this one upgrade. What the heck are they talking about. The only devices I saw was something to do with HP, and i have not installed any apps from Microsoft. This is a fresh win 8.1 install.


Edited by wpmac, 29 July 2015 - 07:49 PM.


#8 Aura

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Posted 29 July 2015 - 07:56 PM

Hi wpmac :)

Since your issue seems unrelated to the question asked here, it would be better if you created your own thread asking about it.

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#9 wpmac

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Posted 29 July 2015 - 07:59 PM

Hmmm. This happened with the upgrade, but ok.



#10 Aura

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Posted 29 July 2015 - 08:05 PM

Even there, your question and the one asked by Patrick isn't the same :)

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#11 wpmac

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Posted 29 July 2015 - 08:47 PM

Sorry i asked. I'll figure it out.






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