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Failure Configuring Windows Updates. Reverting Changes. HELP


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#1 4honeys

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Posted 28 July 2015 - 01:30 PM

While trying to figure out why my computer was running so slow. I shut it down and was going to boot it back up in safe mode to see if that helped at all and now I am getting the above Failure to configure windows updates.

 

What do I need to or can I do for this issue.



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#2 Aura

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Posted 28 July 2015 - 01:42 PM

Hi 4honeys :)

Are you able to boot back your computer normally or is it stuck in a loop of "Failure to configure Windows Updates"?

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#3 4honeys

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Posted 28 July 2015 - 01:44 PM

It is stuck in the loop



#4 Aura

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Posted 28 July 2015 - 01:46 PM

Press on F8 right before booting in Windows, and select Last Good Known Configuration. Let me know if it boots or not after.

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#5 4honeys

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Posted 28 July 2015 - 01:51 PM

Nope it goes right back to the loop after trying f8 and last known good configuration :angry:



#6 Aura

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Posted 28 July 2015 - 01:54 PM

Press F8 again and select Repair your computer. From the Recovery Environment you'll be brought in, select the System Restore option and restore to a previous point.

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#7 4honeys

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Posted 28 July 2015 - 01:56 PM

It just booted up my home screen. Do I need to check or do anything?



#8 Aura

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Posted 28 July 2015 - 01:57 PM

Alright, open your account and follow the instructions below please.

EndqYRa.pngSystem File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Spcusrh.pngRun as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

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#9 4honeys

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Posted 28 July 2015 - 01:58 PM

Continue to do that now that it booted up?



#10 Aura

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Posted 28 July 2015 - 02:00 PM

Yes, follow the instructions above please.

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#11 4honeys

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Posted 28 July 2015 - 02:02 PM

Running it now!



#12 4honeys

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Posted 28 July 2015 - 02:36 PM

The second thing I have to put into CMD? What exactly do I put in?


%windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"   This?



#13 Aura

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Posted 28 July 2015 - 02:54 PM

You put in the full command :)

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

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#14 4honeys

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Posted 28 July 2015 - 02:56 PM

Ok it says 1 file copied...now I have no idea how to retrieve it and I have none of the programs you listed above to copy it to lol



#15 4honeys

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Posted 28 July 2015 - 02:57 PM

cbs saved a notepad log on my desktop. Can I copy and paste that here?






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