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Windows 8.1 "Low memory" warnings and Firefox crashes


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#1 dariansdad

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Posted 28 July 2015 - 11:08 AM

MSI GP70-2OD connected to Pioneer VSX-820/LG 55LM6700 via HDMI

8GB RAM

1TB hybrid HD with 2+ partions (C: 338 GB free, D:285 GB free)

Windows 8.1 with all current updates (GWX "patch" removed)

Intel HD4600

FF 39.0 with Adblock Plus, IE tab 2, LastPass, YouTube HD, Better Privacy and about:addons-memory addons installed and active

Windows Defender

Malwarebytes Premium active

 

Since I stupidily "upgraded" to 8.1 (which should actually be called 9 since it includes MAJOR revisions but I digress) I've had more than a few issues.  I also had the yourtv.link infestation which Malwarebytes support was able to resolve. 

 

So, almost every day after the computer has been idle for more than an hour (I have not tried to determine a specific amount of time) and I turn my monitor back on there will be a message saying that Windows is low on memory and that I should close programs.  Usually Firefox is listed as the victim.

 

Bringing up Task manager and keying onto memory shows a somewhat normal structure

Attached File  att 1.jpg   78.93KB   0 downloads

and System Explorer 6.4 shows a very normal memory structure

Attached File  att 2.jpg   152.88KB   0 downloads

 

Firefox has crashed about 15 times in the past 5 days.  While watching NASCAR streaming on NBCSports, running streaming in-car video live race updates (as well as the usual mail, calendar, start page) it crashed 4 times.  Chrome was also running at the time with live in-car audio (did not crash).  I have done this dozens of times this year without crashes or issues until recently.

 

I have tested the RAM, removed and cleaned the DIMMs.  I'm just lost as to the culprit.  I will be moving to Windows 10 but I need this issue solved first.  I will not upgrade an operating system while I have ongoing issues (been there, done that disastrously).

 

Oh yeah, I also went to the Intel page and downloaded the latest HD4000 drivers it recommended for my system

Attached File  att 3.jpg   85.11KB   0 downloads

Didn't help.


Edited by dariansdad, 28 July 2015 - 11:09 AM.


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#2 dariansdad

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Posted 29 July 2015 - 10:02 PM

Just an update, I discovered one more symptom: after returing to the computer after a period of time and turning the monitor back on, not only is the low memory warning there but whatever window was on top will now be full screen, not maximized, just expanded to fullscreen (where you have to drag a corner down to resize).  I don't know if it will help diag the issue but that's just one more thing to add to the frustration of my lovely Win 8.1 "upgrade".

 

Secondly (OT rant), I think I'll pass on Windows 10 after all.  I've worked with companies in the past that mandated software updates and upgrades and I have never, not ever, seen it benefit the user/administsrator experience.  If it ain't broke, don't fix it is my best practice.  As a matter of fact, I have an older dual core running Win7 and I may wipe this one and go back until obsolecent.

 

Cheers.



#3 reckonankit

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Posted 30 July 2015 - 02:32 AM

If your browser crashes many time then try to open few tabs once. You can check memory consumption in task bar. Firefox consumed lot of memory so open few tabs if you have limited memory



#4 jcgriff2

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Posted 30 July 2015 - 06:28 AM

This message often has to do with virtual memory, not installed physical RAM.

Virtual memory = HDD page file

I see you have 8 GB RAM. Any chance that you deleted the page file?

Re-allocate it. Follow this tutorial -
http://www.sysnative.com/forums/windows-8-windows-rt-tutorials/11716-deletion-reallocation-of-page-file-windows-10-8-1-8-7-vista.html

Regards. . .

jcgriff2

 

p.s. Please forget about "if it ain't broke....." & upgrade to Windows 10 when possible.  You'll love it.


Edited by jcgriff2, 30 July 2015 - 06:30 AM.

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#5 dariansdad

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Posted 30 July 2015 - 10:50 AM

@jcgriff2 Yes, I did try this a week ago but just to be certain, I did it again.  The only variance from the tutorial is that the paging file was already deleted after reboot. No change.


Edited by dariansdad, 30 July 2015 - 10:51 AM.


#6 jcgriff2

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Posted 30 July 2015 - 03:47 PM

Hi. . . .

 

Very strange indeed.

 

If you don't mind, please run the BSOD Posting Instructions -  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 

I know you're not experiencing BSODs, but the output of the app in step #2 will provide >2 dozen system related info files that may yield clues.

 

Regards. . .

 

jcgriff2


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#7 dariansdad

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Posted 07 August 2015 - 06:59 AM

Where is my angel helper?  I've gotten no help on this yet...



#8 dc3

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Posted 07 August 2015 - 11:58 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 jcgriff2

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Posted 09 August 2015 - 07:26 PM

Where is my angel helper?  I've gotten no help on this yet...

 

It's difficult to help when the info we've requested is not provided.

 

Please provide the info that we have requested.

 

Regards. . .

 

jcgriff2


Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present

#10 dariansdad

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Posted 15 August 2015 - 10:20 PM

Sorry for the delay. I was travelling and couldn't get into this while on the road.

 

http://speccy.piriform.com/results/kZCrOS3fkyxdo0JFVhigeO5

 

Cheer and thanks.



#11 dariansdad

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Posted 15 August 2015 - 10:32 PM

And for you, Griff:

 

Cheers and thanks.

Attached Files



#12 dariansdad

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Posted 20 August 2015 - 11:59 PM

Update: Woke up this morning to a "Black" screen of death.  Couldn't use BT keyboard/mouse or native keyboard/mouse, nothing.  Hard power off, restart. No memory dump, no nothing.  I never, ever sleep or hibernate my machine. It's doing something productive 24/7.

 

Cheers.



#13 dc3

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Posted 21 August 2015 - 07:10 AM

Do you have the Windows installation disc for this computer?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 dariansdad

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Posted 21 August 2015 - 09:31 AM

@arach, No.



#15 dc3

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Posted 21 August 2015 - 09:57 AM

Is this a custom build?

 

If it is, who installed the operating system?

 

Edit:  My username is dc3.


Edited by dc3, 21 August 2015 - 09:58 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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