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MacBook Pro incredibly slow, please help


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#1 Souschefie

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Posted 27 July 2015 - 10:13 PM

Hi,

 

My MacBook Pro is just taking forever to follow.  It is regularly just stalling in thinking mode.  It comes back to normal and then suddenly, it just freezes for a minute again intermittently. 

 

Also, I am having a hard time clicking with the cursor online.  It also just takes forever to naviagate.

 

It seems to stop recognizing anything and then it will and then stops.

 

Can you please offer some assistance?

 

Thanks so much,

M.



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#2 dante12

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Posted 28 July 2015 - 01:05 AM

Please download EtreCheck. Unpack it and move it to your desktop or program folder.

Start the app, confirm and choose Start EtreCheck.

If done, click on the button Copy results to Clipboard.

Insert the Clipboard content with Command + V  here.



#3 Souschefie

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Posted 28 July 2015 - 09:16 PM

Problem description:
Computer very slow.

EtreCheck version: 2.2 (132)
Report generated 7/28/15 9:14 PM
Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️
    MacBook Pro (15-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,2
    1 2.2 GHz Intel Core i7 CPU: 4-core
    4 GB RAM
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery: Health = Normal - Cycle count = 1805 - SN = D86202601XADGDLAX

Video Information: ℹ️
    AMD Radeon HD 6750M - VRAM: 512 MB
        Color LCD 1440 x 900
    Intel HD Graphics 3000 - VRAM: 384 MB

System Software: ℹ️
    Mac OS X 10.7.5 (11G63b) - Time since boot: 1:8:45

Disk Information: ℹ️
    TOSHIBA MK5065GSXF disk0 : (500.11 GB)
        disk0s1 (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (215.39 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

    MATbleepADVD-R   UJ-8A8  

USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️
    Apple, Inc. MacBook Pro

Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    com.sony.driver.prs (1.0.1d1) [Click for support]

Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [not loaded]    com.sony.ReaderLibrary.RunReaderLibrary.plist [Click for support]

Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [failed]    com.amazon.cloud-player.plist [Click for support] [Click for details]
    [running]    com.amazon.music.plist [Click for support]

User Login Items: ℹ️
    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Reader Library Launcher    Application Hidden (/Library/Reader Library/Reader Library Launcher.app)
    Dropbox    Application  (/Applications/Dropbox.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Internet Plug-ins: ℹ️
    AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
    FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]
    AdobePDFViewerNPAPI: Version: 10.1.6 [Click for support]
    AdobePDFViewer: Version: 10.1.6 [Click for support]
    Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]
    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    QuickTime Plugin: Version: 7.7.1
    SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 [Click for support]
    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

User internet Plug-ins: ℹ️
    RealPlayer Plugin: Version: Unknown [Click for support]

Audio Plug-ins: ℹ️
    DVCPROHDAudio: Version: 1.3.2

3rd Party Preference Panes: ℹ️
    Flash Player  [Click for support]

Time Machine: ℹ️
    Time Machine not configured!

Top Processes by CPU: ℹ️
         9%    firefox
         3%    plugin-container
         1%    WindowServer
         1%    fontd
         1%    ps

Top Processes by Memory: ℹ️
    1.30 GB    firefox
    115 MB    plugin-container
    74 MB    Dropbox
    57 MB    mds
    49 MB    WindowServer

Virtual Memory Information: ℹ️
    458 MB    Free RAM
    3.54 GB    Used RAM
    7 MB    Swap Used

Diagnostics Information: ℹ️
    Jul 28, 2015, 08:04:24 PM    Self test - passed
 



#4 dante12

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Posted 29 July 2015 - 03:28 AM

Your mac is clean but Firefox eat most of your ram. You have only 4 GB of Ram in my opinion the best solution is to upgrade your ram of your mac at least 8 GB.

 

1. Check if you need all the Add-ons in Firefox. Disable all that you actually not needed.

2. There are some Log-In items that don't need at startup. They running in the background and eat many of the ram.

3. Open Apple menu  -> System Preferences  -> the click on Users & Groups

4. Choose your Account below current user and then click on the right to the Login Items

5. Remember which Login items you have and remove all unless ITunesHelper.

6. Choose Apple Menu -> Restart. Test If this solve the problem.

6a.) Open User & Groups preferences again and add the login items one at time and restart your mac. When the problem occurs again follow the steps above to remove the login item.

7. For cleaning caches boot into safe mode and login with your user account. Maybe the screen flashes it is normal and also the slower startup.

8. Open disk utility. Go to the Finder menu Go and below to Utilities. From there click on the disc utility tool.

- a) verify and repair your system drive

- b. check and repair disk permissions.

9. If all done restart your mac.

 

Check for updates 

1. Open AppStore and click above on updates.

2. If you do not have done yet you should install the Lion Update

 

Also read the following articles:

https://support.apple.com/kb/PH19252?viewlocale=en_US&locale=en_US

https://support.apple.com/en-us/HT201639

 

You should upgrade to Yosemite if you want.






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