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My antivirus and internet connection got disabled


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9 replies to this topic

#1 valakd

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Posted 27 July 2015 - 04:43 PM

I think it was a virus' fault that my antivirus (bitdefender 2015) wouldn't work and my internet connection neither. I used anvisoft rescue cd which did not find any malicious threat but found many registries broken. After repairing them everything was good again. I tried running bitdefender but it got stuck at 45% like always so in safe mode i uninstalled it and installed panda. Panda only found 2 false positives. What caused these 2 problems? Was it actually a virus? There was a blackout while my computer was asleep could that have caused these problems in some way?

 

I was worried so i even ran combofix (right after panda scan), i hope i haven't caused any damage

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Edited by valakd, 27 July 2015 - 04:53 PM.


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#2 nasdaq

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Posted 29 July 2015 - 08:29 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

You problem was probably caused by the lost or power while the computer was connected.

Let me check further.

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

If you have any problems with this computer please explain.

#3 valakd

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Posted 01 August 2015 - 06:05 AM

Here is frst

 

Spoiler

Attached Files


Edited by valakd, 01 August 2015 - 06:08 AM.


#4 nasdaq

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Posted 01 August 2015 - 09:18 AM

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

(Company) C:\Program Files (x86)\Popcorn Time\Updater.exe
Failed to access process -> x2.exe
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-305234252-569851026-3209379359-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
Toolbar: HKLM - No Name - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -  No File
Toolbar: HKLM-x32 - No Name - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -  No File
ShellExecuteHooks:  - {AEB6717E-7E19-11d0-97EE-00C04FD91972} -  No File [ ]
ShellExecuteHooks-x32:  - {AEB6717E-7E19-11d0-97EE-00C04FD91972} -  No File [ ]
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
CHR HKLM-x32\...\Chrome\Extension: [fabcmochhfpldjekobfaaggijgohadih] - https://clients2.google.com/service/update2/crx
R2 Update service; C:\Program Files (x86)\Popcorn Time\Updater.exe [335360 2014-12-08] (Company) [File not signed]
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
S3 EagleX64; \??\C:\Windows\system32\drivers\EagleX64.sys [X]
S3 gdrv; \??\C:\Windows\gdrv.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
S3 WinRing0_1_2_0; \??\C:\Users\Valko\Downloads\openhardwaremonitor-v0.7.1-beta\OpenHardwareMonitor\OpenHardwareMonitor.sys [X]
AlternateDataStreams: C:\Windows\SysWOW64\GameMon.des:AGC
AlternateDataStreams: C:\Users\Valko\Desktop\[4ls]_katawa_shoujo_1.3.1-[windows][A6A47E20].exe:BDU
C:\Program Files (x86)\Popcorn Time

End
Save the files as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

There is nothing to worry about the proxy item found by the AdwCleaner tool.

Clean it if you want.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

How is the computer running now?

#5 nasdaq

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Posted 07 August 2015 - 07:06 AM

Are you still with me?

#6 valakd

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Posted 08 August 2015 - 03:32 AM

Sorry I was kinda busy

 

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#7 nasdaq

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Posted 08 August 2015 - 07:39 AM

How is the computer running now?

#8 valakd

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Posted 08 August 2015 - 03:42 PM

How is the computer running now?

 

Tbh I cant really tell since my problems were fixed by anvi and the reason i opened this thread was to get more information about the causes/severity of my problems

The only thing i noticed is without bitdefender the pc's boot was faster



#9 nasdaq

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Posted 09 August 2015 - 07:19 AM


Nothing very malicious was remove with my fix.
As for BitDefender it may have been compromised by the malware or damaged by the Blackout.
Your are good with Panda.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#10 nasdaq

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Posted 15 August 2015 - 08:40 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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