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Computer will not boot.


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3 replies to this topic

#1 amlutrick

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Posted 26 July 2015 - 09:48 PM

Dell laptop Inspiron with Windows 7. Upon power up the laptop loads and flashes from windows screen to black screen with cursor and hour glass continuously running. The system never gets to the login screen. It will continue to flash back and forth without ever stopping unless the system is shutdown. I can run the system in safe mode, safe mode with networking. I am looking for a fix that will enable me to boot up my system normally and access my computer in normal mode.



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#2 Sintharius

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Posted 27 July 2015 - 02:49 AM

Hello,

As your computer cannot boot in normal mode, it is best that you post in Malware Removal Logs to receive help with advanced tools.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

#3 amlutrick

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Posted 27 July 2015 - 10:52 PM

I have run the scan and posted the logs.

 

Thanks!

amlutrick



#4 Chris Cosgrove

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Posted 28 July 2015 - 03:26 AM

As a topic has been opened in 'Virus, trojan, etc. logs' thiis topic is now closed to avoid confusion.

 

Chris Cosgrove


I am going to be away until about the 22nd October. Time on-line will be reduced and my internet access may be limited. PMs may not be replied to as quickly as normal !





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