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Computer doesn't boot past ASUS screen


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#1 Y4ZDG4RD14N

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Posted 25 July 2015 - 09:42 PM

Hello,

 

I have been experiencing an issue with my computer for the last couple weeks where it does not want to boot bast the ASUS startup screen. It stays on that screen for about 2 with the fan running at full speed and then turns off, and tries to boot again. It keeps repeating the same way and will never completely boot up leaving my computer unusable. I try to press DEL to enter EFI bios setting but that doesn't respond. Also, I tried pressing F8 to see if that does anything, from previous experience, but same result.....no response from the computer. 

:smash:

 

When I bought my computer, less than 4 years ago, it was a top of the line computer and I spent about twenty-two hundred on it.  :bubbles:

 

Could someone please point me in the right direction as to what might be causing this problem and what I can do to try fixing this?

 

 

Any help is much appreciated, and thanks in advance!

 

PS: I tried to search the forums to see if there was a previous thread on this but I couldn't find anything. Maybe I didn't search the right keywords? If anyone can direct me to that link that might be able to help me out as well.


Edited by hamluis, 26 July 2015 - 07:30 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 darkbit

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Posted 25 July 2015 - 11:17 PM

Sounds like your motherboard is hosed. Or your CPU is overheating. Probably hardware error. Do a physical check. Maybe the heat sink is loose? Maybe your water pump sprang a leak? maybe a power connector went bad? etc

What are the temps of your CPU? What do you mean by "no response"? Black screen? error message? frozen? you provide vague details. 

 

Can you boot to a live CD? Are you saying it keeps power cycling and you can't even get into the BIOS? If so, this ain't a Windows 7 issue more of a hardware issue. You should be able to get into BIOS/UEFI even without harddrive at all. 

 

Try another power source, and check your PSU. Check your surge protector. You have other outlet or spare computer or parts you can use to do trial and error or process of elimiations? 

 

Unplug everything, drain the power or do a full static release and clear the CMOS. Get your mobo manual out and see if there are jumpers you can reset; or what is the error code if any? The code will help you see where the issue may lies. See if you can reflash the BIOS.  Take your mobo out, put on a antistatic mat; only one stick of ram, cpu and video graphics and see if it boots with keyboard and monitor. 

 

$2200 four years ago is nothing. Top of line four years ago is bottom of the barrel today. 


Edited by darkbit, 25 July 2015 - 11:24 PM.


#3 DK87

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Posted 26 July 2015 - 02:18 AM

Hello there

 

Possibly due to the age of the machine one or more of the components may be failing.

 

Since it is not passing the basic boot processes, I suspect the hard drive could be involved.

 

Your best be if you are unable to boot to a live CD such as Hiren's boot CD would be to take it to a local PC specialist as this would give you a definite answer.

 

However if you can get it to boot to Hirens boot CD or other live enviroment, finding out the SMART status of the hard drive will give more information about the possible fault/cause of the non-boot & reboot cycle.

 

DK



#4 ranchhand_

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Posted 26 July 2015 - 05:34 PM

When you boot, do you get the POST screen? ..that's the black screen with white lettering, and it comes from the BIOS. 

Have you tried booting into Safe Mode?

If no joy.... try resetting the CMOS back to factory default. There will be a small jumper switch on the mainboard, somewhere near the BIOS chip usually; pull that jumper off, move it to the next position over for about 10 seconds and the replace it. Try to boot. The location of the switch will be in your Asus manual that came with the computer (or should have).


Edited by ranchhand_, 26 July 2015 - 05:38 PM.

Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#5 mjd420nova

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Posted 26 July 2015 - 08:31 PM

The CPU appears to have failed.  The ASUS comes from the video but the next POST screen should be the CPU boot and then count the memory.  In times past, the units had speakers, some little piezoelectric buzzers to give toy that all important beep code.



#6 ranchhand_

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Posted 27 July 2015 - 08:38 AM

Unfortunately, until the OP posts back with some results of our suggestions we can't go any further with this.


Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#7 Y4ZDG4RD14N

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Posted 28 July 2015 - 12:21 AM

so guys thanks for all your replies!  :thumbup2:

 

I did unplug the pc from the main power and opened the case up... on the mother board I saw that there was a tiny button labelled as Mem OK! and under it there was also DRAM_LED stamped. I depressed that button a couple of times for a couple of seconds and put the case back together... once I hooked up the power chord to the pc again and started it up. Voilà ! the PC runs just fine!

 

EXCEPT!!!  :blink:

 

after use of the PC for a day or so... today I tried booting the PC up again and what do you know... the same thing happens again, I'm stuck on the POST screen and after a second it would restart and keep going on in a loop, I cannot even enter the BIOS while I keep tapping the F8 button on the keyboard. The PC keeps rebooting and goes to the POST screen over and over again 

 

So again I follow the same procedure that I did as before and now the PC works fine again, not sure after how many cycles will I have the same problem again?   :huh: 

 

Any suggestions what that could be? 

 

Thanks again and sorry for the delay...

 

darkbit  I tried to put a windows boot CD and nothing happens... it doesn't get red while it keeps looping on a reboot cycle)



#8 ranchhand_

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Posted 28 July 2015 - 08:07 AM

Ok...so resetting the CMOS (BIOS) enabled you to boot. Try replacing the small CMOS battery: it's about the size of a quarter and is silver; it just snaps out and snap the new one back in. Be careful not to reverse the polarity or you will have boot problems. The battery type will be stamped on the surface, replace with similar. They can be found at any drugstore, hardware store, etc. I don't know for sure if this is your problem, but it's worth a try. Of course, shut down the computer and unplug from the wall socket.

[EDIT]: do you know the make and model of your motherboard? Also....check your manual and try to find what exactly the "tiny button labelled as Mem OK!" is. Doesn't sound like a BIOS reset jumper.

Are your date and time in the system tray accurate, or do the dates and time keep changing?


Edited by ranchhand_, 28 July 2015 - 10:57 AM.

Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#9 mjd420nova

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Posted 28 July 2015 - 12:31 PM

That battery, when it fails can prevent the BIOS settings from being saved.  The reset button shorts the memory core voltage (residue) so the hard reset is achieved and a successful  boot .  Booting to the CD should be possible at that point.  I have seen failed batteries cause all kinds of intermittent , unrelated faults    that can  have you chasing ghosts.



#10 Y4ZDG4RD14N

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Posted 30 July 2015 - 12:23 AM

ahHA! I know the little battery you're talking about ranchhand_  I'm going to start with replacing the battery tomorrow and will see how it goes from there...

 

I'll check with a multimeter what the old battery reads as well when I take it out and compare it with the old one. Ye's mjd420nova I totally agree low battery levels can cause all sorts of crazy things to happen and one can chase their tail around in circles and not find anything else! I had that happen on a car once with a low battery and would set all sorts of weird check engine light codes! Never thought about that... thanks

 

The date and time is accurate, but doesn't automatically set once the PC gets connected to the internet anyways?

 

It's an ASUS P8P87 Deluxe (LGA1155) Motherboard.

 

Will keep you folks posted as soon as I do so and run it for a week without any issues..

 

Thanks for your help again!



#11 PerspectiveObjective

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Posted 15 August 2017 - 09:22 PM

its always the bat, we\'ve a whole box of them at the lab what is it 2036 or some such. Hardware is pretty good these days.


Oh those are really nice, where`d you get them done at? YOUR NAILS SILLY! Banter/Wit is a primary member requirement to colossal project solution.  Not to toot my horn......          (                (        (       (     :trumpet: but, who else will!? teeehehehehehheeee!~~~8 : P Additionally::: "Do, or do not. There is no try." - Yoga


#12 mjd420nova

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Posted 15 August 2017 - 09:47 PM

I've seen the 2032, 2016, 2025 and then a whole line of box cells with the pigtail lead and connector.  At least three new of each and the others get dumped at the local firehouse once a month, usually 20 or so from 6 techs in the field.



#13 kibali

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Posted 14 December 2017 - 03:13 PM

I bought an ASUS Desktop PC M11BB in 2014 and it worked fine until a couple of days ago when it went to BIOS and will only boot to BIOS.

Unless I have a windows install disc in the disc drive, no other drive will show up besides one in the boot menu. There are actually four drives in all and they do show up on the advanced screen for SATA devices.

As above, I did replace the mother board battery but same problem persists.

This problem happened right after I chose to condense the operating system with a Windows utility so I thought it had to do something with the OS on that drive and got a SSD drive to install a new OS on. With the Windows install disc I did this but system always reverts to BIOS.

Attached File  current boot configuration.jpg   100.73KB   1 downloads

 Attached File  SATA drives showing up in settings but not as boot options.jpg   92.44KB   0 downloads

Attached File  curent boot manager default to only boot drive showing up.jpg   95.46KB   0 downloads

Attached File  system info.jpg   95.48KB   0 downloads

Attached File  IMG_8533.jpg   106.41KB   0 downloads

 



#14 kibali

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Posted 14 December 2017 - 03:28 PM

When the above happed I opened the case to find there were no case fans and the CPU fan blowing into the heat sink had completely clogged the heat sink fins with fine dust. I cleaned that and added three case fans but to no avial. 



#15 Bingo1313

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Posted 08 February 2018 - 11:53 AM

Hi, This problem hapend to me aswell. Often when I start my computer it only shows the asus logo so I just turn it on and off and it works. But this time it didnt start to load as usual. It just stays there forever and never turns off :( help apprecated !

Edited by Bingo1313, 08 February 2018 - 11:56 AM.





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