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New RAM not loading Windows now

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#1 A Flying Ogre

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Posted 24 July 2015 - 06:17 PM

I bought new RAM for my computer, and attempted to install it today. When I did, Window's wouldn't load. Just froze on the Starting Windows screen.


I reset CMOS as G Skill's tech page said to do, that didn't work. Contacted Microcenter tech support and they said the cards were bad, as everything works when I put the old RAM back in.


Not sure if I got bad parts, or if I'm just missing something really easy, or if I'm missing something in compatibility.



RAM: http://www.newegg.com/Product/Product.aspx?Item=N82E16820231757


Motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E16813128412


CPU: http://ark.intel.com/products/43546/Intel-Core-i5-650-Processor-4M-Cache-3_20-GHz

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#2 hamluis



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Posted 25 July 2015 - 10:33 AM

Motherboard supports 4 x 4GB modules...you bought 2 8GB modules.



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