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Windows 7 Drivers (Hardware ID)


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#1 bonnie848

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Posted 24 July 2015 - 01:34 PM

Hi all,

 

I installed an SSD and had to reinstall a fresh copy of WIndows 7. For whatever reason, I am unable to download HP drivers for this comptuer, from this computer. If I used another desktop in the house, I can download them, but cannot use the HP driver detection program of course since it's a different make and model computer altogether. 

 

Anyway, I have 4 drivers in device manager that have yellow exclamation points and wondered if anyone here could tell me how to find the drivers using the Hardware IDs.

 

The 4 hardware IDs are:

 

PCI\VEN_8086&DEV_1C3A&SUBSYS_1659103C&REV_04

PCI\VEN_8086&DEV_1C22&SUBSYS_1659103C&REV_05

USB\VID_138A&PID_0018&REV_0078

ACPI\HPQ0004

 

But if it's not too much trouble, Id like to know (for future) how to find the drivers using the Hardware ID.

 

Thanks,

Bonnie



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#2 JohnC_21

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Posted 24 July 2015 - 01:41 PM

Do you have the model number of the HP? Windows 7 is 64bit, correct?



#3 bonnie848

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Posted 24 July 2015 - 01:47 PM

Yes 64 bit. It's a LM726AV or DV7-6100 CTO Quad Edition



#4 JohnC_21

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Posted 24 July 2015 - 02:01 PM

PCI\VEN_8086&DEV_1C3A&SUBSYS_1659103C&REV_04 is for the Intel Management Engine Interface

 

PCI\VEN_8086&DEV_1C22&SUBSYS_1659103C&REV_05 is for your SMB contoller which should be detected using intel's Chipset Installation Utility Software

 

USB\VID_138A&PID_0018&REV_0078 is your fingerprint sensor

 

ACPI\HPQ0004  Should be HP's hard drive protection

 

All links are direct downloads from HP from your computers support site.

 



#5 bonnie848

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Posted 24 July 2015 - 02:11 PM

The top two are the same link. Is that correct?

 

Also, can you tell me how you did that?



#6 JohnC_21

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Posted 24 July 2015 - 02:17 PM

Sorry, I must of got a hold of the wrong link. I will fix that. Here is the one for the Chipset Utility.

 

When you ask how I did that, do you mean find what each ID was or how I provided the direct link?

 

Edit: How are your USB 3.0 ports? Windows 7 does not have native USB 3.0 support and needs a driver.


Edited by JohnC_21, 24 July 2015 - 02:19 PM.


#7 bonnie848

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Posted 24 July 2015 - 02:30 PM

Yes, how did you match up the direct link using the hardware id?

I tried just going to HP and using both the automatic checker and also manually downloading all of the available drivers, but the site wouldn't let me download from this machine. I used another machine in the house and got some of them, USB 3.0 included, but some would not download.



#8 bonnie848

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Posted 24 July 2015 - 02:36 PM

Sorry John, I forgot to say thank you for your help. I have all of them now.



#9 JohnC_21

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Posted 24 July 2015 - 02:36 PM

It's interesting you were not able to download the drivers from the HP. For the first three I went to PCIdatabase.com and inputted the Vendor ID. When I get to the Vendor ID page I use the find function of the browser to search for the Device ID. The last driver for the HDD would not be on PCIdatabase.com as it was too generic. I Googled it and found a HP forum post that said the problem was solved by installing the HDD security driver.

 

Edit: Your Welcome, glad those worked for you.


Edited by JohnC_21, 24 July 2015 - 02:36 PM.





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