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Adware popups


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#1 tangled_b

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Posted 23 July 2015 - 11:59 PM

Hello
 
This issue affects all the computers in our residence. This includes one computer running Windows 8, one running Windows 7 and one android device. All apps that open internet windows and all browsers get redirected to either adsmatte.com (laprops) or admomi.com (android), both of which are then redirected to hxxp://www.totaladperformance.com/
 
Virus and malware detection programs don't find any errors, and the browsers cannot be configured to block these websites.
 
The information out there seems to indicate that this might be an issue with our router.
 
Any instructions or assistance would be greatly appreciated. Since this affects all machines in the residence I am concerned that a fix on one will not help and some holistic solution needs to happen.
 
 
Thank you

Edited by Queen-Evie, 24 July 2015 - 11:40 AM.
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#2 reckonankit

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Posted 24 July 2015 - 03:14 AM

You can restore your system for earlier time. May be you install some software or anti malware products and they bundle these viruses



#3 Sintharius

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Posted 24 July 2015 - 03:54 AM

Try resetting your router using instructions here and set a strong password for it afterwards.

You can restore your system for earlier time. May be you install some software or anti malware products and they bundle these viruses

AV and AM products do not bundle adware.

#4 dc3

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Posted 24 July 2015 - 11:41 AM

This sounds like you DNS settings may have been hijacked.  If this is the case you can reset the router (while it's disconnected from the modem) and enter a new password.

 

Quietman 7 wrote a very in depth article regarding this.

 

As a precaution you should look in your browsers to see if there are any new extensions or search engines.

 

Please do the following to clean your Extensions.
 
Internet Explorer
 
Press Alt+T and click Internet Options.
Open the General tab.
Change the home page and click OK.
Press Alt+T and click Manage Add-ons.
Click Toolbars and Extensions and remove unwanted extension.
Click Search Providers and set a new default search engine.
 
Google Chrome
 
Press Alt+F and point to Tools.
Click Extensions.
Remove unwanted extensions.
Click Settings.
Under On startup, select the last option and click Set pages.
Set a new startup page.
Under Search, click Manage search engines and click enter the URL of your new default search provider. Click Ok.
 
Mozilla Firefox
 
Press Alt+T and click Options.
Open the General tab and change the home page.
Click OK.
Press Ctrl+Shift+A and click Extensions.
Remove unwanted extensions.
Close the tab.
Click the search engine icon next to the search box and select a new search provider.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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