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Please Help! Computer With Computer Problem


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7 replies to this topic

#1 Patton

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Posted 11 July 2006 - 02:15 PM

Hello, I have a Athlon 64 3200+ with 128 9800 Pro video card, Audigy 2 ZS sound, 1 gig ram and dual Raptor 74G hard drives.

I have random freeze ups and can here and see a glitch during boot up. I play BF1942 Forgotten Hope and thought it might be the game causing problems because the freeze ups started happening during the game. I since have uninstalled the game and am still having the same problems. Please help. Paul

Edited by Patton, 11 July 2006 - 02:16 PM.


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#2 tg1911

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Posted 11 July 2006 - 10:38 PM

Have you updated, and run your antivirus?
Have you done any online virus scans?
http://www.pandasoftware.com/activescan/
http://housecall.trendmicro.com/
Also this online Trojan scanner:
TrojanScan
Have you run any Spyware/Malware programs?
What Spyware/Malware programs do you use?
Were there any error messages?
If so, what was the exact error message?
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 Patton

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Posted 11 July 2006 - 11:53 PM

Thank you for trying to help me. I have something vicious. I have ran several spyware and virus scans. I have used Hijackthis and posted log to other people that tell me they don't see any problems. I can't run some scans including the two you recommend because it causes the computer to freeze up. Another sure freeze up happens when I try to load my favorite game BF1942. I see a glitch during boot up along with a thump sound through the speakers. I am very frustrated and do not know what to do. I have tried removing the game and teamspeak from my system but that did not work. Paul

Edited by Patton, 12 July 2006 - 12:16 PM.


#4 Patton

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Posted 12 July 2006 - 03:17 AM

Spy Doctor picked up some things but they want you to purchase to remove them. Whatever is in there also seems to shut off my powered speakers at random. After some scans a message comes up that Windows has recovered from a serious error and gives these details.

Error sig BCCODE:24 BCPI:OO1902FE BCP2:BIEDO6C4 BCP3: BIEDO3CO BCP4:F73FC126
OSVER:5_1.2600 SP:2_0 PRODUCT: 768_1

The following files will be included in this report.
C:\DOCUME~1\Paul\LOCALS~1\TEMP\\WER7341.dir00\Mini071106-02 dnp

C:\DOCUME~1\Paul\LOCALS~1\TEMP\\WER7341.dir00\sysdata.XML

#5 quietman7

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Posted 12 July 2006 - 11:15 AM

Download and install Firefox. Then try an online scan with Trend Micro Housecall Scan for Firefox.

Also, if your running Win XP/2000, download and scan with Ewido Anti-Spyware v4.0 in "SAFE MODE".
Print out the Ewido Install and Scan Instructions.
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#6 Patton

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Posted 12 July 2006 - 02:53 PM

I tried running Trend House Call and the comp keeps freezing up during the scan. I am not sure of my options now. Should I just wipe the system clean and load new operating system? I am not sure how to do that properly either.

#7 quietman7

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Posted 12 July 2006 - 04:23 PM

Its time to have a deeper look as to what's going on with your system by creating a hijackthis log. This will help us to identify and remove any malware files that may be responsible for your problems.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log".
When you have done that, post a log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts.

Start a new topic, give it a relevant title and post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.
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#8 KoanYorel

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Posted 13 July 2006 - 09:52 AM

Patton,

I have merged the two HJT threads you have on the BC into one post and
included a link back to this thread to help the HJT Tech that takes on your post.

Please be patient now and wait for a Tech to help.
The only easy day was yesterday.

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