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Windows 7 BSOD


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#1 CodyKolb

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Posted 23 July 2015 - 02:35 AM

Seems to crash whenever it wants, sometimes when closing a game or even just closing Chrome.

 

 

· OS - Windows 8.1, 8, 7, Vista ? Windows 7

 

· x86 (32-bit) or x64 ? x64
· What was original installed OS on system? Windows 7
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail
· Age of system (hardware) About 3 years
· Age of OS installation - have you re-installed the OS? Reinstalled about 4 months ago.

· AMD FX-8150 3.6GHz 8-Core Processor
· AMD Radeon HD 6770 1GB Video Card
· Asus M5A99FX Pro R2.0 ATX AM3+ Motherboard
· Raidmax 700W 80+ Bronze Certified Semi-Modular ATX Power Supply

· System Manufacturer 
· Exact model number (if laptop, check label on bottom)

· Desktop

Attached Files


Edited by CodyKolb, 23 July 2015 - 02:39 AM.


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#2 CodyKolb

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Posted 23 July 2015 - 02:30 PM

Its getting to the point of crashing about every 30 minutes.

 

Edit: Fixed it. Just lowered the amount of cores used and haven't had any problems since.


Edited by CodyKolb, 23 July 2015 - 05:28 PM.


#3 usasma

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Posted 24 July 2015 - 04:29 AM

Your UEFI/BIOS (version 0403) dates from 2012.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 185 Windows Updates installed.  Most systems have 300 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

You have a Compact Wireless-G USB Adapter:

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest Win7/8/8.1 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


You have a drive named A:  Most often the A: drive is reserved for floppy disks.  I'm uncertain if there's a program on your system that expects to see a floppy disk in the A: drive.(which could be a source of errors on your system).  I'd suggest renaming the A: drive to another drive (don't use B: either) - but this may break things that you have installed on the A: drive, so be careful.

 

C: drive only has about 9% free space.  Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance.  Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

You do not have drivers installed for your ASMedia USB 3.0 controller.  Please visit the Asus support website for your motherboard to download and install the latest, Win7 compatible verson of these drivers.

 

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.


Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.


Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

SiLib.sys                   Tue Feb  6 18:13:54 2007 (45C90BB2)
USBXpress Development Kit}http://www.silabs.com/SUPPORT/Pages/default.aspx
http://www.carrona.org/drivers/driver.php?id=SiLib.sys
 
AseUSBCC.sys                Tue Feb  6 18:15:34 2007 (45C90C16)
Aladdin USB Key HASP Driver (also associated w/Antec Liquid Cooling software)}OEM or
http://www.carrona.org/drivers/driver.php?id=AseUSBCC.sys
 
netr7364.sys                Thu Mar 12 23:13:08 2009 (49B9CF44)
Ralink RT2501/RT2573/T2601/RT2671 Wireless Adapter (you may have a different manufacturer)}http://www.mediatek.com/en/downloads/
http://www.carrona.org/drivers/driver.php?id=netr7364.sys
 
The 2 out of the last 3 memory dumps point to video issues. 

Uninstall the current video drivers,

then download and install the latest version from the AMD website.

You may have to remove the AMD Overdrive component again as AMD often bundles it with their software

 

Should the BSOD issues remain, please perform these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Thu Jul 23 02:41:57.783 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072315-11372-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18798.amd64fre.win7sp1_gdr.150316-1654
System Uptime:[B]0 days 1:47:18.845[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+1951 )[/B]
BugCheck [B]C2, {7, 109b, 1ecffe0, fffffa800eb6ee30}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000001ecffe0, Memory contents of the pool block
Arg4: fffffa800eb6ee30, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]X64_0xc2_7_nt!ExAllocatePoolWithTag+1951[/B]
  BIOS Version                  0403
  BIOS Release Date             05/23/2012
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A99FX PRO R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 23 00:50:43.536 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072215-8424-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18798.amd64fre.win7sp1_gdr.150316-1654
System Uptime:[B]0 days 1:31:41.598[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl!DXGPROCESS::`scalar deleting destructor'+b9 )[/B]
BugCheck [B]19, {20, fffffa800ebf7e40, fffffa800ebf7fd0, 4190001}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa800ebf7e40, The pool entry we were looking for within the page.
Arg3: fffffa800ebf7fd0, The next pool entry.
Arg4: 0000000004190001, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  atieclxx.exe
FAILURE_BUCKET_ID: [B]X64_0x19_20_dxgkrnl!DXGPROCESS::_scalar_deleting_destructor_+b9[/B]
  BIOS Version                  0403
  BIOS Release Date             05/23/2012
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A99FX PRO R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 22 22:40:56.601 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072215-8751-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18798.amd64fre.win7sp1_gdr.150316-1654
System Uptime:[B]0 days 3:20:26.663[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+3df3b )[/B]
BugCheck [B]19, {20, fffffa800eef6e30, fffffa800eef6e40, 401ffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa800eef6e30, The pool entry we were looking for within the page.
Arg3: fffffa800eef6e40, The next pool entry.
Arg4: 000000000401ffff, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  hl2.exe
FAILURE_BUCKET_ID: [B]X64_0x19_20_atikmdag+3df3b[/B]
  BIOS Version                  0403
  BIOS Release Date             05/23/2012
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A99FX PRO R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
[font=lucida console]**************************Thu Jul 23 02:41:57.783 2015 (UTC - 4:00)**************************
[COLOR=RED][B]SiLib.sys                   Tue Feb  6 18:13:54 2007 (45C90BB2)[/B][/COLOR]
[COLOR=RED][B]AseUSBCC.sys                Tue Feb  6 18:15:34 2007 (45C90C16)[/B][/COLOR]
[COLOR=RED][B]netr7364.sys                Thu Mar 12 23:13:08 2009 (49B9CF44)[/B][/COLOR]
LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
Rt64win7.sys                Tue Jun 12 10:00:29 2012 (4FD74B7D)
[COLOR=RED][B]AODDriver2.sys              Tue Feb 11 06:06:52 2014 (52FA044C)[/B][/COLOR]
RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
rtsuvc.sys                  Fri May 16 11:09:04 2014 (53762A10)
AtihdW76.sys                Mon May 18 12:48:42 2015 (555A17EA)
Phosgene.sys                Mon Jun  8 08:43:36 2015 (55758DF8)
atikmpag.sys                Mon Jun 22 21:10:51 2015 (5588B21B)
atikmdag.sys                Mon Jun 22 21:34:51 2015 (5588B7BB)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 22 22:40:56.601 2015 (UTC - 4:00)**************************
senaudio64.sys              Wed Mar  3 00:56:06 2010 (4B8DF9F6)
camsource64.sys             Wed Sep 12 02:33:20 2012 (50502CB0)
rtsuvc.sys                  Mon Sep 17 10:28:58 2012 (505733AA)
[/font]
http://www.carrona.org/drivers/driver.php?id=SiLib.sys
http://www.carrona.org/drivers/driver.php?id=AseUSBCC.sys
http://www.carrona.org/drivers/driver.php?id=netr7364.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
Phosgene.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
senaudio64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
camsource64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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