Sorry, but You say the laptop was "dropped"?
Best then you seek out a qualified local technician to help you first off.
Until you are sure it's not a "dropped" problem, we'll not be of much help.
This doesn't souund like a software problem that we might help with now.
Edited by KoanYorel, 11 July 2006 - 01:10 PM.
The only easy day was yesterday.
...some do, some don't; some will, some won't (WR)