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Laptop Will Not Reboot


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#1 ocean77

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Posted 22 July 2015 - 04:00 PM

Could really use some expertise. My wife brought her 5 year old Toshiba laptop (Windows 7) into Best Buy because we could not get it to reboot. They tried themselves and came to the conclusion that the hard drive would have to be replaced. They offered to fix it for $150 but would have to send out the hard drive to possibly get any files off and they said that could go as high as $600. I'm going to try and replace the hard drive myself, but I was wondering is there any possible way to salvage any files without sending out? Thank you!



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#2 Condobloke

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Posted 22 July 2015 - 04:08 PM

I have reported this as being unbootable. Stay tuned.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#3 hamluis

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Posted 22 July 2015 - 05:11 PM

First thing to try...remove the hard drive and attach it to a known working system...and attempt to access/move desired files.

 

That failing, members here have reported success recovering valued data...using the following programs (and/or others):

 

Parted Magic

Partition Find and Mount — free partition recovery software - http://findandmount.com/

Recover Files Using Puppy Linux (Artrooks) - http://www.bleepingcomputer.com/forums/topic431221.html

Recovery Software, Partition Table Doctor - http://www.ptdd.com/

Recovery Software, Recover My Files - http://www.recovermyfiles.com/

Recuva - Undelete, Unerase, File and Disk Recovery - Free Download - http://www.piriform.com/recuva

 

Louis



#4 Condobloke

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Posted 22 July 2015 - 05:54 PM

Make ...Toshiba...and model number of the laptop ?


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#5 ocean77

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Posted 22 July 2015 - 08:33 PM

Could it be Toshiba Satellite C675D-S7109



#6 Condobloke

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Posted 22 July 2015 - 10:19 PM

I have asked another member to take a look here.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy




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