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HP Pavilion Vista Won't Connect to the Internet


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#1 slayney

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Posted 21 July 2015 - 11:20 PM

Hello! Really hoping to find some help here. I've been trying to fix the internet connection on my laptop for 3 hours now. OK, so my laptop has been connected to the internet fine for months. Today, it stopped working. I have several other devices in the house that are connected fine. So it is a laptop issue I think? I tried contacting my ISP (Verizon FiOS) and they couldn't help me. Directed me to HP & since my laptop is out of warranty they were trying to charge me $$$$ to help me. :/ 

 

Anyway best I can tell it's a settings/DNS configuration issue. I took some screen shots on my phone. Sorry for the bleep quality. Please helppppp. 

 

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#2 JohnC_21

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Posted 22 July 2015 - 07:54 AM

Hello, and Welcome

 

Do the steps in this video help?



#3 Drew1903

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Posted 22 July 2015 - 11:51 PM

Rt Clk on the Internet Connection > Properties.  Males sure is set to Auto detect DNS.  Also, > Device Manager, Rt Clk Network adapter & uninstall but, do not check to remove its software.  Then reboot.






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