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no wifi network since latest 8.1 update


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#1 daveandcorie

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Posted 21 July 2015 - 08:18 PM

Hi folks,

 

I can connect to my PC via ethernet just fine but since the last 8.1 update I no longer have the option of choosing to connect via wireless if I want to.

 

When I log on there is no longer a list of wireless networks to choose from.

 

Under Device Manager it says the Network Controller does not have a Device Driver in short it says:

 

"The drivers for this device are not installed. (Code 28)
 
There are no compatible drivers for this device.
 
To find a driver for this device, click Update Driver."
 
So I clicked update driver and there is none to be found???
 
Any ideas?
 
Thanks,
 
Dave...


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#2 Aura

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Posted 21 July 2015 - 08:23 PM

Hi daveandcorie :)

Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator;
  • Check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      wNeKMCX.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#3 daveandcorie

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Posted 21 July 2015 - 08:39 PM

Thank you very much. Do I copy and paste the entire log? I don't see anything that says "output log" in the report.



#4 Aura

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Posted 21 July 2015 - 08:41 PM

Copy and paste it, yes. And the log opens in Notepad once MiniToolBox is done running.

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#5 daveandcorie

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Posted 21 July 2015 - 08:45 PM

(snipped)

Edited by daveandcorie, 21 July 2015 - 08:59 PM.


#6 Aura

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Posted 21 July 2015 - 08:47 PM

Is your computer a Lenovo K450e?

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#7 daveandcorie

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Posted 21 July 2015 - 08:48 PM

Yes it is



#8 Aura

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Posted 21 July 2015 - 08:51 PM

Download and install these drivers.

https://support.lenovo.com/us/en/products/desktops-and-all-in-ones/ideacentre-k-series-desktops/lenovo-k450e-desktop/downloads/DS100294

Once done, restart your computer.

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#9 daveandcorie

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Posted 21 July 2015 - 08:53 PM

Cool, thanks will do, will let you know in a minute...



#10 daveandcorie

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Posted 21 July 2015 - 08:58 PM

It worked!!!! thank you so much!

 

You deserve a medal, can I buy you a beer?

 

Cheers to you and thanks again,

 

Dave...



#11 Aura

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Posted 21 July 2015 - 09:01 PM

I don't drink alcohol sadly, but I never say no to a Coke or Pepsi :lol: And no problem, you're welcome Dave :)

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