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Delayed write fail when copying files to external drive.


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#1 SisterWicked

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Posted 21 July 2015 - 10:09 AM

When I try to move mid to large size files or multiple files to the drive, I will often get a delayed write fail popup, no matter what the source of the copied file may be. I had heard that this could be due to a usb power issue when using multiple large external drives, but it also does it when files are coming from the internal C drive with all the others disconnected. After the popup, the drive vanishes from the My computer screen, but does not power off or make any reset/powerup sound. After a minute or two, it will pop up the normal 'what do you want to do' message as if it has been plugged in. So far it has not done this when moving files FROM the drive.

I have run several SMART testing utilities, all pass on quick as well as deep scans. The latest was WD Lifeguard tools, which took about 7 hours, no errors reported. 

I am using XP SP3. 

The drive is a SATA 500GB in a Cavalry USB cradle, one of 2. The other is working fine. 

I believe the drive is a Samsung.



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#2 hamluis

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Posted 21 July 2015 - 12:08 PM

If the drive is a Samsung...you should run the Seagate/Samsung utility, not the WD utility.

 

Run the long generic test, please, using SeaTools for Windows.

 

User Guide

 

SeaTools For Windows Download - http://www.seagate.com/support/downloads/item/seatools-win-master/

 

Louis



#3 SisterWicked

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Posted 21 July 2015 - 01:18 PM

Seatools won't run for me. Tried 3 different times and it never detects anything, just hangs on the detecting usb screen til i exit out of it. Got Lifeguard because it works on many different brands. 

Thanks, though.



#4 hamluis

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Posted 21 July 2015 - 03:26 PM

If SeaTools doesn't work on a Samsung drive...I'd say that something is wrong with that drive.

 

You may believe what you want regarding the WD diagnostic.

 

Louis



#5 SisterWicked

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Posted 21 July 2015 - 07:04 PM

Um.. I have two other drives that are seagate and it doesn't detect them either. Does that mean there's 'something wrong' with them? I kinda doubt it. Its a problem with the program hanging, not my drives. This is also a known issue with the program, the non-detection of external/USB drives.. Either way, chkdsk also reports no problems now that I've run that. Anyone else got input?   :(


Edited by SisterWicked, 21 July 2015 - 08:05 PM.


#6 hamluis

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Posted 22 July 2015 - 06:29 AM

FWIW:  https://support.microsoft.com/en-us/kb/330174#/en-us/kb/330174 AND http://www.hardwareanalysis.com/content/topic/22061/?o=120 .

 

Louis


Edited by hamluis, 22 July 2015 - 06:33 AM.





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