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My headsets get sound through them but none of the mics pick my voice up


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#1 Jackflerp

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Posted 20 July 2015 - 08:49 PM

I bought a custom gaming computer from ibuypower running Windows 8. It came with Turtle Beach Z1s, and I have also tried this with several other headsets to no avail. The tower doesn't have traditional colored headset jacks, so I have the red plugged into the mic slot and the green in the speaker out slot. It also has slots for speakers in, CS out, and RS out. I can hear through the headset fine, but nobody can hear me. I have used several other headsets and earbuds to get the same problem. Microsoft support wanted $150 to have "advanced" technicians call me to help troubleshoot, which is ridiculous because it seems to be a windows issue. iBuyPower support was completely unhelpful and the lady wanted me to pay expensive shipping back to the factory so they could look at it. Estimated time for that was 4-6 weeks. This is extremely frustrating because it seems to be a basic issue and I have spent hours and hours trying to fix it. I installed the drivers that came on CDs and it didn't fix it. So I installed them again with the same result. Please help me.


Edited by hamluis, 22 July 2015 - 08:39 PM.
Moved from Win 8 to External Hardware - Hamluis.


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#2 dicke

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Posted 22 July 2015 - 08:29 PM

Welcome,

Have you looked here

https://www.turtlebeach.com/product-detail/headsets-legacy/ear-force-z11/42

for updated drivers?

 

Dick


Stay well and surf safe [stay protected]

Dick E





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