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Unknown files - can't even find them


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#1 Aurel2015

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Posted 20 July 2015 - 08:24 AM

The following files have appeared on my computer:

 

HTTP:tweet_button.html

HTTPS:fastbutton

HTTP:like.php

HTTPS:xRlIuTsSMoEjs (letter x underlined)

HTTP:like.pht (letter k underlined)

HTTPS:fastbutton (letter u underlined)

HTTPS:post-messageRelay

HTTP:xRlIuTsSMoEjs

 

This file  (  HTTP:xRlIuTsSMoEjs ) contains the following message:

 

SECURITY WARNING: Please treat the URL above as you would your password and do not share it with anyone. See the Facebook Help Center for more information.

 

I can't even find their location in order to delete them.

 

Is this an infection?

 

All help would be gratefully appreciated.

 

Aurel



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#2 Broni

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Posted 20 July 2015 - 03:54 PM

The following files have appeared on my computer:

 

Where exactly?


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#3 Aurel2015

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Posted 20 July 2015 - 06:27 PM

I first noticed these files when I started my word processor, LibreOffice and looked in my last opened files.  They were listed in that stack.  What first caught my attention, was the prefix http or https which is never shown in my files last used.

 

Using several internal search engines, I was unable to locate any of them.

 

The most mysterious one was the one which contained the text about treating this information confidentially and contacting a hyperlink  if I wanted more information.  No way I was going to go there.

 

I hope this helps.

 

Thanks for your attention.



#4 Broni

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Posted 20 July 2015 - 06:38 PM

You won't find those as they're not files.

 

Let's see if your computer is clean.

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Aurel2015

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Posted 20 July 2015 - 07:06 PM

I followed your instructions with the following readings
 

 Results of screen317's Security Check version 1.005  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Secunia PSI (3.0.0.10004)   
 Panda Cloud Cleaner   
 Java 8 Update 45  
 Adobe Flash Player 18.0.0.160  
 Mozilla Firefox (39.0)
 Mozilla Thunderbird (38.0.1)
````````Process Check: objlist.exe by Laurent````````  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#6 Aurel2015

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Posted 20 July 2015 - 08:46 PM

I followed your directions and a number of items were quarantined.

 

My computer was rebooted.

 

I retrieved the log and ran rkill.

 

Here are the final results...

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 7/20/2015

Scan Time: 8:12 PM

Logfile:

Administrator: Yes

 

Version: 2.1.8.1057

Malware Database: v2015.07.20.08

Rootkit Database: v2015.07.17.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Owner

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 384837

Time Elapsed: 19 min, 24 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 2

PUP.Optional.StartPage.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{4E38368B-9E70-487b-9D85-400D462A20AC}, Quarantined, [b75131b35337b97d918ac6be788ae917],

PUP.Optional.Spigot.A, HKU\S-1-5-21-3112528560-1993746927-2425758099-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{6B6F1019-6C0E-412A-A052-A7D16F8F3A18}, Quarantined, [060224c0a0ea96a0264c10fb887b54ac],

 

Registry Values: 1

PUP.Optional.Spigot.A, HKU\S-1-5-21-3112528560-1993746927-2425758099-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{6B6F1019-6C0E-412A-A052-A7D16F8F3A18}|URL, https://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=926458&p={searchTerms}, Quarantined, [060224c0a0ea96a0264c10fb887b54ac]

 

Registry Data: 2

PUP.Optional.BDYahoo.A, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://ca.search.yahoo.com/?fr=hp-ddc-bd&type=bl-bir-tr-rhb-28__alt__ddc_dsssyc_bd_com, Good: (www.google.com), Bad: (http://ca.search.yahoo.com/?fr=hp-ddc-bd&type=bl-bir-tr-rhb-28__alt__ddc_dsssyc_bd_com),Replaced,[7593489cc4c6a98dfed485b207fe07f9]

PUP.Optional.BDYahoo.A, HKU\S-1-5-21-3112528560-1993746927-2425758099-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://search.yahoo.com/?fr=hp-ddc-bd&type=bl-bir-dd__alt__ddc_dsssyc_bd_com, Good: (www.google.com), Bad: (http://search.yahoo.com/?fr=hp-ddc-bd&type=bl-bir-dd__alt__ddc_dsssyc_bd_com),Replaced,[f315568e0387cf67a22e96a17d88e51b]

 

Folders: 0

(No malicious items detected)

 

Files: 13

PUP.Password.Viewer, C:\Users\user\AppData\Roaming\NirSoft Utilities\accesspv.exe, Quarantined, [a167dc0898f26acc3c25fff8df2234cc],

PUP.HistoryTool, C:\Users\user\AppData\Roaming\NirSoft Utilities\iehv.exe, Quarantined, [c345638124668bab648ae58ba15f857b],

PUP.StartUpManager, C:\Users\user\AppData\Roaming\NirSoft Utilities\strun.exe, Quarantined, [5badda0abfcb25117280591850b0f60a],

PUP.Optional.Freemium.A, C:\Users\Owner\Downloads\download-freefileviewer.exe, Quarantined, [7d8b984cd5b579bd25af6405d43133cd],

PUP.Optional.DownloadAdmin, C:\Users\Owner\Downloads\iconcoolmanager-setup.exe, Quarantined, [7593994be8a2e650dd8da00a34cd5ba5],

PUP.Optional.OpenCandy, C:\Users\Owner\Downloads\SetupImgBurn_2.5.8.0.exe, Quarantined, [31d76f75c1c99a9c82a04b1159ace917],

PUP.Optional.Bundle, C:\Users\Owner\Downloads\SetupImgBurn_2.5.8.0_dlm.exe, Quarantined, [e325a242404af73fdea0823e778a25db],

PUP.Optional.Slimware.Offers, C:\Users\user\Downloads\DriverUpdate-setup.exe, Quarantined, [98709252e3a7f83ecb0e2557d22fbd43],

PUP.Optional.Softonic, C:\Users\user\Downloads\SoftonicDownloader_for_microsoft-photo-story.exe, Quarantined, [aa5e5f85b1d9ee48cbbbd866dd232fd1],

PUP.Optional.Softonic, C:\Users\user\Downloads\SoftonicDownloader_for_microsoft-usb-flash-drive-manager.exe, Quarantined, [87814f958ffbde58503628169b65ae52],

PUP.Optional.BDYahoo.A, C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\1peovca6.default-1432824317964\prefs.js, Good: (), Bad: (user_pref("browser.newtab.url", "http://ca.search.yahoo.com/?fr=hp-ddc-bd-tab&type=bl-bfr-tr-rhb-28__alt__ddc_dsssyctab_bd_com");), Replaced,[53b54f951e6c82b4e795b8b8e71e6c94]

PUP.Optional.BDYahoo.A, C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\1peovca6.default-1432824317964\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "http://ca.search.yahoo.com/yhs/search?hspart=ddc&hsimp=yhs-ddc_bd&type=bl-bfr-tr-rhb-28__alt__ddc_dss_bd_com&p={searchTerms}");), Replaced,[ef19c61e96f43600a3daafc13cc97789]

PUP.Optional.BDYahoo.A, C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\1peovca6.default-1432824317964\searchplugins\yahoo.xml, Quarantined, [c0484a9a147694a263fd2d3f798c1ee2],

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

Rkill 2.7.0 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2015 BleepingComputer.com

More Information about Rkill can be found at this link:

http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 07/20/2015 09:40:01 PM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

 

Checking for Windows services to stop:

 

* No malware services found to stop.

 

Checking for processes to terminate:

 

* No malware processes found to kill.

 

Checking Registry for malware related settings:

 

* No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

* No issues found.

 

Checking Windows Service Integrity:

 

* No issues found.

 

Searching for Missing Digital Signatures:

 

* No issues found.

 

Checking HOSTS File:

 

* No issues found.

 

Program finished at: 07/20/2015 09:40:49 PM

Execution time: 0 hours(s), 0 minute(s), and 47 seconds(s)



#7 Broni

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Posted 20 July 2015 - 09:04 PM

I need to see ALL logs.


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#8 Aurel2015

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Posted 21 July 2015 - 08:36 AM

I am sorry but by my stupidity I was storing the logs in an unnamed file and when the computer rebooted, I lost the content of that log file.

 

I know I've given you a partial file.

 

If you told me which scan to redo, would that help?

 

I'm prepared to redo the entire series if necessary.  Sorry for all this trouble.

 

Bye the way, the same unknown files are still in my "previous worked on stack" in LibreOffice.

 

Awaiting instructions.

 

Aurel

 

PS.  I'm 69 years old, with 30 years in IT.  I may be slow but I'm not,,,,  I teach seniors how to use the computer.  This will be a learning experience in many ways.  Thanks again.



#9 Broni

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Posted 21 July 2015 - 06:33 PM

No problem :)

 

I need MiniToolbox and MBAR logs.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 Aurel2015

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Posted 21 July 2015 - 07:33 PM

I did not include the log for MBAR because it found nothing to clean.

 

The other log follows:

 

MiniToolbox

 

MiniToolBox by Farbar Version: 01-07-2015

Ran by Owner (administrator) on 21-07-2015 at 20:16:13

Running from "C:\Users\Owner\Downloads"

Microsoft Windows 7 Home Premium Service Pack 1 (X64)

Model: GA-MA785GM-US2H Manufacturer: Gigabyte Technology Co., Ltd.

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.

 

========================= FF Proxy Settings: ==============================

 

 

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

 

========================= Hosts content: =================================

 

 

 

========================= IP Configuration: ================================

 

Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) = Local Area Connection (Connected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

Host Name . . . . . . . . . . . . : Owner-PC

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Local Area Connection:

 

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

Physical Address. . . . . . . . . : 1C-6F-65-4D-16-4C

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::2d1e:3397:ebba:f710%11(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.0.100(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Tuesday, July 21, 2015 9:19:06 AM

Lease Expires . . . . . . . . . . : Tuesday, July 28, 2015 6:37:52 PM

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DHCPv6 IAID . . . . . . . . . . . : 236744549

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-C0-BF-40-1C-6F-65-4D-16-4C

DNS Servers . . . . . . . . . . . : 64.71.255.204

64.71.255.198

NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.{37F5044D-FB63-4AD6-8117-3B2931551345}:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 9:

 

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Server: dns.cp.net.rogers.com

Address: 64.71.255.204

 

Name: google.com

Addresses: 2607:f8b0:400b:80a::1009

66.185.84.148

66.185.84.172

66.185.84.183

66.185.84.163

66.185.84.168

66.185.84.173

66.185.84.177

66.185.84.182

66.185.84.178

66.185.84.152

66.185.84.187

66.185.84.167

66.185.84.158

66.185.84.157

66.185.84.153

66.185.84.162

 

 

Pinging google.com [24.156.153.40] with 32 bytes of data:

Reply from 24.156.153.40: bytes=32 time=12ms TTL=58

Reply from 24.156.153.40: bytes=32 time=13ms TTL=58

 

Ping statistics for 24.156.153.40:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 12ms, Maximum = 13ms, Average = 12ms

Server: dns.cp.net.rogers.com

Address: 64.71.255.204

 

Name: yahoo.com

Addresses: 2001:4998:44:204::a7

2001:4998:c:a06::2:4008

2001:4998:58:c02::a9

98.138.253.109

98.139.183.24

206.190.36.45

 

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=84ms TTL=51

Reply from 206.190.36.45: bytes=32 time=84ms TTL=51

 

Ping statistics for 206.190.36.45:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 84ms, Maximum = 84ms, Average = 84ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

11...1c 6f 65 4d 16 4c ......Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

1...........................Software Loopback Interface 1

12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination Netmask Gateway Interface Metric

0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.100 10

127.0.0.0 255.0.0.0 On-link 127.0.0.1 306

127.0.0.1 255.255.255.255 On-link 127.0.0.1 306

127.255.255.255 255.255.255.255 On-link 127.0.0.1 306

192.168.0.0 255.255.255.0 On-link 192.168.0.100 266

192.168.0.100 255.255.255.255 On-link 192.168.0.100 266

192.168.0.255 255.255.255.255 On-link 192.168.0.100 266

224.0.0.0 240.0.0.0 On-link 127.0.0.1 306

224.0.0.0 240.0.0.0 On-link 192.168.0.100 266

255.255.255.255 255.255.255.255 On-link 127.0.0.1 306

255.255.255.255 255.255.255.255 On-link 192.168.0.100 266

===========================================================================

Persistent Routes:

None

 

IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination Gateway

1 306 ::1/128 On-link

11 266 fe80::/64 On-link

11 266 fe80::2d1e:3397:ebba:f710/128

On-link

1 306 ff00::/8 On-link

11 266 ff00::/8 On-link

===========================================================================

Persistent Routes:

None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)

Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (07/21/2015 07:19:21 PM) (Source: Customer Experience Improvement Program) (User: )

Description: 80004005

 

Error: (07/21/2015 09:23:35 AM) (Source: Application Error) (User: )

Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82

Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82

Exception code: 0x40000015

Fault offset: 0x00093534

Faulting process id: 0x788

Faulting application start time: 0xPSIA.exe0

Faulting application path: PSIA.exe1

Faulting module path: PSIA.exe2

Report Id: PSIA.exe3

 

Error: (07/21/2015 09:20:10 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (07/20/2015 08:56:46 PM) (Source: Application Error) (User: )

Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82

Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82

Exception code: 0x40000015

Fault offset: 0x00093534

Faulting process id: 0x40c

Faulting application start time: 0xPSIA.exe0

Faulting application path: PSIA.exe1

Faulting module path: PSIA.exe2

Report Id: PSIA.exe3

 

Error: (07/20/2015 08:52:36 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (07/20/2015 04:09:09 PM) (Source: Application Error) (User: )

Description: Faulting application name: plugin-container.exe, version: 39.0.0.5659, time stamp: 0x55934d06

Faulting module name: mozalloc.dll, version: 39.0.0.5659, time stamp: 0x55933a83

Exception code: 0x80000003

Fault offset: 0x00001aa1

Faulting process id: 0xd08

Faulting application start time: 0xplugin-container.exe0

Faulting application path: plugin-container.exe1

Faulting module path: plugin-container.exe2

Report Id: plugin-container.exe3

 

Error: (07/20/2015 09:03:11 AM) (Source: Customer Experience Improvement Program) (User: )

Description: 80004005

 

Error: (07/20/2015 08:25:55 AM) (Source: Application Error) (User: )

Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82

Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82

Exception code: 0x40000015

Fault offset: 0x00093534

Faulting process id: 0xc10

Faulting application start time: 0xPSIA.exe0

Faulting application path: PSIA.exe1

Faulting module path: PSIA.exe2

Report Id: PSIA.exe3

 

Error: (07/20/2015 08:21:37 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (07/19/2015 05:46:09 PM) (Source: Application Error) (User: )

Description: Faulting application name: soffice.bin, version: 4.4.2.2, time stamp: 0x55144c5f

Faulting module name: emserlo.dll, version: 4.4.2.2, time stamp: 0x551412dd

Exception code: 0xc0000005

Fault offset: 0x00006f9d

Faulting process id: 0xe40

Faulting application start time: 0xsoffice.bin0

Faulting application path: soffice.bin1

Faulting module path: soffice.bin2

Report Id: soffice.bin3

 

 

System errors:

=============

Error: (07/21/2015 06:37:49 PM) (Source: atikmdag) (User: )

Description: Display is not active

 

Error: (07/21/2015 06:04:02 PM) (Source: atikmdag) (User: )

Description: Display is not active

 

Error: (07/21/2015 02:44:41 PM) (Source: atikmdag) (User: )

Description: Display is not active

 

Error: (07/21/2015 10:01:04 AM) (Source: atikmdag) (User: )

Description: Display is not active

 

Error: (07/21/2015 09:23:46 AM) (Source: Service Control Manager) (User: )

Description: The Secunia PSI Agent service terminated unexpectedly. It has done this 1 time(s).

 

Error: (07/21/2015 09:18:34 AM) (Source: atikmdag) (User: )

Description: Display is not active

 

Error: (07/21/2015 09:18:34 AM) (Source: atikmdag) (User: )

Description: CPLIB :: General - Invalid Parameter

 

Error: (07/20/2015 09:39:11 PM) (Source: atikmdag) (User: )

Description: Display is not active

 

Error: (07/20/2015 08:56:58 PM) (Source: Service Control Manager) (User: )

Description: The Secunia PSI Agent service terminated unexpectedly. It has done this 1 time(s).

 

Error: (07/20/2015 08:53:20 PM) (Source: Service Control Manager) (User: )

Description: The Software Protection service failed to start due to the following error:

%%1053

 

 

Microsoft Office Sessions:

=========================

Error: (07/21/2015 07:19:21 PM) (Source: Customer Experience Improvement Program)(User: )

Description: 80004005

 

Error: (07/21/2015 09:23:35 AM) (Source: Application Error)(User: )

Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a82400000150009353478801d0c3b7d4b1ba28C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exeb06013db-2fab-11e5-85be-1c6f654d164c

 

Error: (07/21/2015 09:20:10 AM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (07/20/2015 08:56:46 PM) (Source: Application Error)(User: )

Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a82400000150009353440c01d0c34f83cd9168C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exe5bd1121c-2f43-11e5-abab-1c6f654d164c

 

Error: (07/20/2015 08:52:36 PM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (07/20/2015 04:09:09 PM) (Source: Application Error)(User: )

Description: plugin-container.exe39.0.0.565955934d06mozalloc.dll39.0.0.565955933a838000000300001aa1d0801d0c327bae7d67eC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll2dd05e93-2f1b-11e5-a591-1c6f654d164c

 

Error: (07/20/2015 09:03:11 AM) (Source: Customer Experience Improvement Program)(User: )

Description: 80004005

 

Error: (07/20/2015 08:25:55 AM) (Source: Application Error)(User: )

Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a824000001500093534c1001d0c2e69c5f3973C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exe771bbb30-2eda-11e5-a591-1c6f654d164c

 

Error: (07/20/2015 08:21:37 AM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (07/19/2015 05:46:09 PM) (Source: Application Error)(User: )

Description: soffice.bin4.4.2.255144c5femserlo.dll4.4.2.2551412ddc000000500006f9de4001d0c21da59b359dC:\Program Files (x86)\LibreOffice 4\program\soffice.binC:\Program Files (x86)\LibreOffice 4\program\emserlo.dll90644495-2e5f-11e5-9177-1c6f654d164c

 

 

=========================== Installed Programs ============================

 

Adobe Flash Player 18 ActiveX (HKLM-x32\...\{9F5C6A1A-3B30-4AD5-B998-2885AA7C26A7}) (Version: 18.0.0.160 - Adobe Systems Incorporated)

Adobe Flash Player 18 NPAPI (HKLM-x32\...\{2448A347-6E10-4FDE-AD25-74804743D184}) (Version: 18.0.0.160 - Adobe Systems Incorporated)

ATI Catalyst Install Manager (HKLM\...\{DC9C8BC1-72CE-B5FE-EA4F-6D9127E51746}) (Version: 3.0.736.0 - ATI Technologies, Inc.)

Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.2.2218 - AVAST Software)

Belarc Advisor 8.4 (HKLM-x32\...\Belarc Advisor) (Version: 8.4.0.0 - Belarc Inc.)

Bulk Rename Utility 2.7.1.3 (HKLM\...\Bulk Rename Utility_is1) (Version: - TGRMN Software)

ccc-core-static (HKLM-x32\...\{86D29BC4-3DBB-99D2-AF1D-FF124AFAC0D2}) (Version: 2009.0730.58.43017 - ATI) Hidden

CCleaner (HKLM\...\CCleaner) (Version: 3.05 - Piriform)

ClickCharts Diagram Flowchart Software (HKLM-x32\...\ClickCharts) (Version: 1.38 - NCH Software)

Click-N-Type (HKLM-x32\...\{CC02581D-B1F9-4B22-8E82-024B9D8EB702}) (Version: 3.03.0415 - Lake Software)

Copernic Desktop Search 5 (HKLM-x32\...\{EB9E13EB-67F3-46BE-9C35-ECC00CA442AB}) (Version: 5.0.1.8212 - Copernic) Hidden

Copernic Desktop Search 5 (HKLM-x32\...\CopernicDesktopSearch5) (Version: 5.0.1.8212 - Copernic)

D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden

DebugMode Wink (HKLM-x32\...\DebugMode Wink) (Version: - )

Doxillion Document Converter (HKLM-x32\...\Doxillion) (Version: 2.37 - NCH Software)

EaseUS Data Recovery Wizard 9.0 (HKLM\...\EaseUS Data Recovery Wizard 9.0_is1) (Version: - EaseUS)

EssentialPIM (HKLM-x32\...\EssentialPIM) (Version: 6.53 - Astonsoft Ltd)

Evernote v. 5.8.5 (HKLM-x32\...\{5EDC25EC-D966-11E4-9E5C-00163E98E7D6}) (Version: 5.8.5.7193 - Evernote Corp.)

Everything 1.3.4.686 (x86) (HKLM-x32\...\Everything) (Version: - )

File Renamer - Basic (HKLM-x32\...\File Renamer - Basic) (Version: 6.3 - Sherrod Computers)

FreeCommander XE (HKLM-x32\...\FreeCommander XE_is1) (Version: - Marek Jasinski)

Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden

Greenfish Icon Editor Pro 3.31 (HKLM-x32\...\{27135B83-5AFF-42A3-BCEB-E689BE9E2090}_is1) (Version: - Greenfish Corporation)

IcoFX 2.10 (HKLM-x32\...\IcoFX 2_is1) (Version: - )

ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)

IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.38 - Irfan Skiljan)

Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)

Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

LibreOffice 4.4 Help Pack (English (United States)) (HKLM-x32\...\{03521B99-4EED-4C36-91B4-E0FAD2D98731}) (Version: 4.4.2.2 - The Document Foundation)

LibreOffice 4.4.4.3 (HKLM-x32\...\{5B6D82BB-CC1A-431E-8991-3E57855F99C5}) (Version: 4.4.4.3 - The Document Foundation)

Logitech SetPoint 6.65 (HKLM\...\sp6) (Version: 6.65.62 - Logitech)

Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)

Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)

Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)

MiniTool Power Data Recovery (HKLM-x32\...\MiniTool Power Data Recovery_is1) (Version: - MiniTool Solution Ltd.)

Mozilla Firefox 39.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 38.0.1 - Mozilla)

Mozilla Thunderbird 38.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 38.0.1 (x86 en-US)) (Version: 38.0.1 - Mozilla)

MusicBee 2.4 (HKLM-x32\...\MusicBee) (Version: 2.4 - Steven Mayall)

Panda Cloud Cleaner (HKLM-x32\...\{92B2B132-C7F0-43DC-921A-4493C04F78A4}_is1) (Version: 1.0.107 - Panda Security)

PDF-Viewer (HKLM\...\{A278382D-4F1B-4D47-9885-8523F7261E8D}_is1) (Version: 2.5.313.1 - Tracker Software Products Ltd)

PicPick (HKLM-x32\...\PicPick) (Version: 4.0.6 - NTeWORKS)

Recuva (HKLM\...\Recuva) (Version: 1.52 - Piriform)

Renamer 1.1 (HKLM-x32\...\Renamer_is1) (Version: - Mediachance.com)

Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)

RipCast Streaming Audio Ripper 1.9 (HKLM-x32\...\RipCast Streaming Audio Ripper 1.9) (Version: - )

RMPrepUSB (HKLM-x32\...\RMPrepUSB) (Version: - )

Sandboxie 4.20 (64-bit) (HKLM\...\Sandboxie) (Version: 4.20 - Sandboxie Holdings, LLC)

Screenshot Captor 4.12.0 (HKLM-x32\...\ScreenshotCaptor_is1) (Version: - )

Secunia PSI (3.0.0.10004) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.10004 - Secunia)

Secure Eraser (HKLM-x32\...\Secure Eraser_is1) (Version: 4.2.0.1 - ASCOMP Software GmbH)

Streaming Audio Recorder version 3.4.5 (HKLM-x32\...\{B6D9D06B-4B4D-4B41-B963-C056B627F704}_is1) (Version: 3.4.5 - APOWERSOFT LIMITED)

SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1200 - SUPERAntiSpyware.com)

TapinRadio 1.60.1 (HKLM-x32\...\TapinRadio_is1) (Version: - Raimersoft)

Texas Holdem Poker (HKLM-x32\...\{33EDD081-C3C2-4BDA-9DF7-41714722D0AB}_is1) (Version: - ePlaybus.com)

VirtualCloneDrive (HKLM-x32\...\VirtualCloneDrive) (Version: 5.4.7.0 - Elaborate Bytes)

VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)

Vuze Leap 1.3 (HKCU\...\{a9a27088-7578-499d-ad2b-67ba95a4def4}) (Version: 1.3 - Azureus Software, Inc.)

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

YouTube To MP3 V2.1.5 (HKLM-x32\...\{52A73D55-93BC-41A9-B4C0-C5A6E6DA0E26}_is1) (Version: 2.1.5 - APOWERSOFT LIMITED)

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 58%

Total physical RAM: 3581.55 MB

Available physical RAM: 1478.28 MB

Total Virtual: 7161.32 MB

Available Virtual: 3930.32 MB

 

========================= Partitions: =====================================

 

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:474.87 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\OWNER-PC

 

Administrator Guest Owner

 

========================= Minidump Files ==================================

 

No minidump file found

 

========================= Restore Points ==================================

 

02-06-2015 14:21:41 Windows Update

06-06-2015 02:34:17 Windows Update

09-06-2015 13:28:26 Windows Update

11-06-2015 02:10:59 Windows Update

13-06-2015 17:11:19 AA11

13-06-2015 17:12:30 AA11

16-06-2015 14:35:51 Windows Update

22-06-2015 01:23:06 AA11

23-06-2015 19:11:51 Windows Update

28-06-2015 15:02:43 Installed Readon TV Movie Radio Player 7.6.0.0

30-06-2015 15:59:24 Windows Update

04-07-2015 17:58:02 Device Driver Package Install: Elaborate Bytes AG Storage controllers

07-07-2015 13:34:54 Windows Update

10-07-2015 14:29:49 Windows Update

10-07-2015 21:26:06 Revo Uninstaller's restore point - CloudScout Parental Control version 1.3

10-07-2015 21:27:22 Revo Uninstaller's restore point - Get The Results Hub

10-07-2015 21:29:26 Revo Uninstaller's restore point - Microsoft OneDrive

10-07-2015 21:30:57 Revo Uninstaller's restore point - Readon TV Movie Radio Player 7.6.0.0

10-07-2015 21:31:20 Removed Readon TV Movie Radio Player 7.6.0.0

10-07-2015 21:32:28 Revo Uninstaller's restore point - Unchecky v0.3.7.5

12-07-2015 12:45:21 Installed Copernic Desktop Search 5

12-07-2015 20:12:46 Installed Nexus Radio

12-07-2015 20:56:48 Installed Musicy

12-07-2015 20:59:25 Removed Musicy

13-07-2015 18:34:56 Installed Click-N-Type

14-07-2015 13:56:28 Windows Update

16-07-2015 03:06:04 Windows Update

16-07-2015 16:43:06 Removed Nexus Radio

16-07-2015 16:50:14 Revo Uninstaller's restore point - Nexus Radio

16-07-2015 16:50:28 Removed Nexus Radio

20-07-2015 17:26:04 Checkpoint by HitmanPro

21-07-2015 02:29:22 Windows Update

21-07-2015 13:37:58 Installed LibreOffice 4.4.4.3

 

**** End of log ****

 



#11 Broni

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Posted 21 July 2015 - 07:41 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 Aurel2015

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Posted 21 July 2015 - 07:55 PM

Sorry I can't continue tonight.

 

Your outstanding help is very much appreciated.

 

I will continued with your instructions tomorrow.

 

Good night and God bless.

 

Aurrel



#13 Broni

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Posted 21 July 2015 - 08:11 PM

No problem :)


My Website

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#14 Aurel2015

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Posted 22 July 2015 - 10:35 AM

I'm back at it.

 

I've run everything EXCEPT Sophos, where I get an error message # 1606.

 

I've got the balance of the logs here:

 

 

 

Stopping running processes.

 

Emptying Temp folders.

 

 

User: All Users

 

User: Default

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 33170 bytes

 

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

 

User: Owner

->Temp folder emptied: 27718065 bytes

->Temporary Internet Files folder emptied: 588416 bytes

->Java cache emptied: 0 bytes

->FireFox cache emptied: 374527428 bytes

->Google Chrome cache emptied: 0 bytes

->Flash cache emptied: 4297 bytes

 

User: Public

 

User: user

->Java cache emptied: 0 bytes

->FireFox cache emptied: 211762122 bytes

->Google Chrome cache emptied: 0 bytes

->Flash cache emptied: 1463 bytes

 

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32 (64bit) .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 22535370 bytes

%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 1175914 bytes

%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50461 bytes

 

Emptying RecycleBin. Do not interrupt.

 

RecycleBin emptied: 0 bytes

Process complete!

 

Total Files Cleaned = 609.00 mb

 

 

 

 

# AdwCleaner v4.208 - Logfile created 22/07/2015 at 10:56:59

# Updated 09/07/2015 by Xplode

# Database : 2015-07-15.1 [Server]

# Operating system : Windows 7 Home Premium Service Pack 1 (x64)

# Username : Owner - OWNER-PC

# Running from : C:\Users\Owner\Downloads\adwcleaner_4.208(1).exe

# Option : Cleaning

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\radio

 

***** [ Scheduled tasks ] *****

 

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

 

***** [ Web browsers ] *****

 

-\\ Internet Explorer v11.0.9600.17909

 

 

-\\ Mozilla Firefox v39.0 (x86 en-US)

 

 

-\\ Google Chrome v

 

 

*************************

 

AdwCleaner[R0].txt - [5130 bytes] - [02/05/2015 15:37:26]

AdwCleaner[R1].txt - [5155 bytes] - [14/05/2015 13:44:28]

AdwCleaner[R2].txt - [1608 bytes] - [22/05/2015 17:46:24]

AdwCleaner[R3].txt - [1665 bytes] - [28/05/2015 09:40:10]

AdwCleaner[R4].txt - [1219 bytes] - [28/05/2015 14:00:50]

AdwCleaner[R5].txt - [2627 bytes] - [11/07/2015 11:27:52]

AdwCleaner[R6].txt - [1313 bytes] - [12/07/2015 08:33:34]

AdwCleaner[R7].txt - [1463 bytes] - [22/07/2015 10:53:28]

AdwCleaner[R8].txt - [1522 bytes] - [22/07/2015 10:55:59]

AdwCleaner[S0].txt - [5513 bytes] - [14/05/2015 13:46:03]

AdwCleaner[S1].txt - [1708 bytes] - [28/05/2015 09:41:45]

AdwCleaner[S2].txt - [2677 bytes] - [11/07/2015 11:28:52]

AdwCleaner[S3].txt - [1378 bytes] - [12/07/2015 08:35:38]

AdwCleaner[S4].txt - [1449 bytes] - [22/07/2015 10:56:59]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1508 bytes] ##########

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Malwarebytes

Version: 7.5.1 (07.16.2015:1)

OS: Windows 7 Home Premium x64

Ran by Owner on Wed 07/22/2015 at 11:01:53.33

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Tasks

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

 

 

~~~ FireFox

 

Successfully deleted: [File] C:\Users\Owner\AppData\Roaming\mozilla\firefox\profiles\1peovca6.default-1432824317964\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}.xpi

Emptied folder: C:\Users\Owner\AppData\Roaming\mozilla\firefox\profiles\1peovca6.default-1432824317964\minidumps [3 files]

 

 

 

~~~ Chrome

 

 

[C:\Users\Owner\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

 

[C:\Users\Owner\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

 

[C:\Users\Owner\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

 

[C:\Users\Owner\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:

[]

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 07/22/2015 at 11:12:40.05

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 



#15 Broni

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Posted 22 July 2015 - 04:49 PM

Run this instead of Sophos...

 

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

 


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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