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Laptop Windows 7 keeps crashing

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#1 Danny Michael

Danny Michael

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Posted 19 July 2015 - 07:49 PM

I have PC Matic as my virus software, Malware for malware but computer keeps crashing.  I have bought new RAM and that is not the issue.  It will not allow me to complete a virus scan because it will shut down about 1/2 through the scan.  Help!Attached File  FRST.txt   60.9KB   1 downloadsAttached File  Addition.txt   49.69KB   0 downloads

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#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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Posted 20 July 2015 - 06:19 AM

I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

If it turns out that the problem isn't malware (or if they fix the malware problems) and your problems are still happening - please post back here for additional assistance.
I'll get an email when you reply to this topic, and will respond shortly after that.

Edited by usasma, 20 July 2015 - 06:20 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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