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How do i resolve a Microsoft Visual C++ Runtime error?

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#1 JayRosa


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Posted 19 July 2015 - 04:26 PM

I have my own studio in which I run Pro Tools 11. A few days ago, I started the program and was hit with this error below:
          Microsoft Visual C++ Runtime Library
         -Pure virtual function call

After a bit of research I believe this is an issue with my computer, not the software Pro Tools. I'm not even sure where to begin...But I need some serious help for this is my livelihood...Music, without it? I'm a lost puppy. If anyone can help me resolve this, please reply.

Windows 8.1
Processor: AMD FX™-4300 Quad-core
Installed Memory(RAM): 8 GB
System type: 64-bit 

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#2 OldPhil



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Posted 19 July 2015 - 05:05 PM

Give this a try first!  Go into accessories right click the command prompt click run as administer, the dos screen will pop up.


Type sfc /scannow mind the space after sfc, this will check your file system and generate a report in the files called CBS.  It will also attempt to fix abnormalities.


Check post #3 for a discrition of how to reteve and post the results, one of the smart guys will help you from there.



Edited by OldPhil, 19 July 2015 - 05:08 PM.

Honesty & Integrity Above All!

#3 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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Posted 20 July 2015 - 09:22 AM

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

That'll give us some info on the most common errors in the system - and then we can work from there.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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