The other day my computer just wouldnt start up. So I was trying everything...check disk, start up repair disk, etc. But computer would just get stuck on the windows logo screen. There were no restore points, nothing. So scary. This startup repair thing came up and i tried the dell datasafe program. I was able to do the emergency backup to my external and restore it. However, I only got my files and none of my programs. Microsoft office is asking for the key and I dont have it anymore. I think it came with the computer. I dont know how to get my programs back.
Is there a way to get my computer back the way it was before this dell datasafe emergency program so I can get my programs back? Any help is greatly appreciated.