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IE 11 has taken over my computer


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#1 texaz1956

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Posted 18 July 2015 - 06:09 PM

IE 11 has completely taken over my computer. I am using Windows 7. It seems now, looking back, that it started slowly.  In short, it has taken over all programs and files. Except it left the Yahoo, and I can access my Favorites and it lets me use photo files.

But it changed all files to a LNK file.  It even started it's own screen saver program, using my photos stored, while I was sleeping.

I'm in big trouble here. I'm in real trouble here. I ran all security scans and virus/malware which both came back fine.  I even tried uninstall and re-install internet explorer, But IE blocked that too.

I'm sure I either gave more (or not enough) info that I thought needed addressing.  I sure hope someone out there has some knowledge of what I tried to report.

Thank you!



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#2 hamluis

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Posted 19 July 2015 - 06:39 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 texaz1956

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Posted 20 July 2015 - 05:41 PM

Thank you for your reply Louis. Unfortunately, I could not download the mini too box, and I was not able to take screen shots. IE 11 blocks all of this. Even if I am able to open an exe. file or program, IE takes me to the task manager. If I say to open it, I see a momentary flash of what may be the window, and then it just disappears. If I try to save it, it usually ends up as an lnk file.

I was not able to open the event folder either.

I'm sorry. I am now thinking about taking the computer to a repair shop to see what they can do. My internet provider offers this service.

Thank you again for trying to help.

Barb



#4 hamluis

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Posted 21 July 2015 - 10:23 AM

I'm never against taking a system to a shop where qualified hands-on assistance can be obtained...I used to do that myself in my early days of confusion with my first computer :).

 

If you remember...let us know what they find and what they do to overcome it.

 

Louis



#5 s1lents0ul

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Posted 21 July 2015 - 11:42 AM

It is a simple registry fix you would need to merge into your registry. Your computer default settings for "default applications" has corrupted and the .LNK (link file that set target path, program, properties..etc..) all are set to open in Internet explorer. Running the registry fix would resolve this issue. After running the registry fix reboot and it will back to normal.


==]--s1lents0ul-->

#6 hamluis

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Posted 21 July 2015 - 12:10 PM

Care to guide us to this registry fix you prescribe?

 

Louis



#7 texaz1956

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Posted 27 July 2015 - 08:00 PM

It is a simple registry fix you would need to merge into your registry. Your computer default settings for "default applications" has corrupted and the .LNK (link file that set target path, program, properties..etc..) all are set to open in Internet explorer. Running the registry fix would resolve this issue. After running the registry fix reboot and it will back to normal.

Where would I find this registry fix?



#8 DK87

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Posted 29 July 2015 - 09:38 PM

Hi Texaz1956

 

Do you have another computer and a thumb-drive?

 

If so, you could use the computer to download http://www.bleepingcomputer.com/download/rkill/dl/132/ - Rename this to iexplore.exe

Also download malwarebytes: https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

 

Run plug the thumbdrive into the machine, run iexplore.exe and after that has completed, run malwarebytes.

 

See if that helps, but it sounds like your infected with a type of malware which may close anything but what it deems ok to use.

 

DK



#9 texaz1956

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Posted 30 July 2015 - 02:30 AM

Hi DK

I'm afraid you're over my head with your suggestion.  But, I doubt explorer wouldn't let me do much of it anyway. Even when I find a file that has not been corrupted, and I try to open it, I see a flash that looks like it's a window, and then within a couple of seconds it looks like it is being sucked into a vacuum.  I even got a little crazy tonight and tried to down load and update to Windows 10.  Wasn't Happening.

I've talked to the repair shop I wanted, and I will be taking it in soon.  But I do appreciate the feedback.

Barb



#10 DK87

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Posted 30 July 2015 - 03:40 PM

Hi Texaz1956

 

All good, the step I mentioned was really only to identify if the machine was infected with a virus, if its nasty enough you'd need to take to a local IT specialist for removal either way.

 

Best of luck.

DK



#11 texaz1956

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Posted 30 July 2015 - 04:08 PM

Thank you !



#12 hamluis

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Posted 30 July 2015 - 04:09 PM

This forum does not assess or pretend to assess or otherwise evaluate malware issues.  The knowledge required for such goes beyond the scope of this forum and is better left to th persons frequenting the Am I Infected forum and the Malware Removal Logs forums here at BC.

 

Louis



#13 wing987

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Posted 30 July 2015 - 05:54 PM

The registry fix mentioned earlier is possibly the one from Microsoft,

 

To manually enter the information, perform the following steps:

  1. Start Registry Editor (Regedt32.exe), select the HKEY_CLASSES_ROOT subkey, and then click Add Key on the Edit menu.
  2. In the Key Name box type ".lnk" (without quotation marks), and then click OK. Note that you should leave the Class box blank.
  3. In the Add Value dialog box, click OK to leave the Value Name blank, and click REG_SZ in the Data Type list.
  4. In the String Editor box, type "lnkfile" (without quotation marks), and then click OK.
  5. Select the .lnk key you just re-created under the HKEY_CLASSES_ROOT subkey. On the Edit menu, click Add Key and then type "ShellNew" (without quotation marks). Note that you should leave the Class box blank.
  6. Click Add Value on the Edit menu, type "command" (without quotation marks) in the Data Name box, click REG_SZ in the Data name box, and then type "RunDLL32 AppWiz.Cpl,NewLinkHere %1" (without quotation marks) as the string value.
  7. Quit Registry Editor, and then restart the computer.

 

The article is here


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