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Black Screen on Startup - AMD R7 200


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8 replies to this topic

#1 OneTee

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Posted 18 July 2015 - 09:19 AM

So I'm running an AMD R7 200 Series and every time start my PC I get a black screen, I am able to use my on-board graphics but I can't get the graphics card to work at all. I've tried to update and roll back drivers and nothing. I can see the 'Lenovo' splash screen, but when it get's past that there is just a black screen. I've tried using the Action Center to try and detect any issues and nothing.

 

System: Lenovo H50-55

GPU: AMD R7 200 SERIES

OS: WINDOWS 8.1

 

P.S My PC is detecting the GPU and is able to run tests, there is just no input, and I've also tried different inputs, cables and monitors.


Edited by OneTee, 18 July 2015 - 09:23 AM.


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#2 blarg214

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Posted 18 July 2015 - 12:55 PM

Hey OneTee,

Welcome to the forums!  Do you have a dedicated card in your machine?  I looked up that model number and it doesn't seem to come stock with one, but I could always have misread something. 



#3 OneTee

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Posted 18 July 2015 - 01:48 PM

Erm that's what's listed on my pc, (see picture). I have found a temporary fix of using DDU to uninstall all of the current drivers, as I believe the new 15.7 version of AMD Catalyst Control Center was the issue. But this temp fix requires me to install 15.6 beta of AMD CCC every single time I wan't to use my graphics card, which is a bit annoying and can't be too good for my PC.



#4 blarg214

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Posted 18 July 2015 - 01:50 PM

Would you mind taking a picture of the back of your machine for me? That will show whether there is a dedicated card, or if the card is on your CPU. 



#5 OneTee

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Posted 18 July 2015 - 02:31 PM

Oh it's a dedicated card 100%, I presume 'AMD R7 200 Series isn't the name of it.I just went onto the product page and AMD Radeon R7 240 2 GB Graphics is the GPU on it. Sorry for the confusion.


Edited by OneTee, 18 July 2015 - 02:32 PM.


#6 blarg214

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Posted 18 July 2015 - 02:33 PM

What drivers do you have installed?


Edited by blarg214, 18 July 2015 - 02:34 PM.


#7 OneTee

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Posted 18 July 2015 - 03:58 PM

I have a previous version of AMD catalyst (15.6) which installed the necessary drivers. This is a pic of the gpu driver page http://gyazo.com/8f1785a73b1cde682bd585bee8ea33a7



#8 blarg214

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Posted 18 July 2015 - 04:11 PM

What I would recommend is going to AMD's website and downloading the newest with Catalyst Control Manager.  Make sure to uninstall the other drivers then restart.  Then install the newest drivers.  



#9 hamluis

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Posted 20 July 2015 - 11:19 AM

Since it's a Lenovo system...I would get the drivers from the Lenovo support site.

 

Louis






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