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kernel security check failure error


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3 replies to this topic

#1 chinthyrev

chinthyrev

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Posted 17 July 2015 - 11:02 PM

Hello Guys, 

I'm getting a BSOD error called "kernel security check failure". Most of the times this happens when i try to disconnect from my WiFi or switch between two connections. I checked the even viewer. And it has the log every-time as 

 

"The Service KMSELDI service terminated unexpectedly. "

 

I Ran the "MiniToolBox" downloaded from this website. And the report is like this. 

 

 

MiniToolBox by Farbar  Version: 01-07-2015

Ran by Chinthaka (administrator) on 18-07-2015 at 09:29:02
Running from "C:\Users\Chinthaka\Downloads\Softwares"
Microsoft Windows 8.1 Pro  (X64)
Model: Satellite C850 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/18/2015 09:10:26 AM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: f30
 
Start Time: 01d0c10ac40d64bc
 
Termination Time: 4294967295
 
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe
 
Report Id: b8551db7-2cfe-11e5-8285-2cd05a6c8db0
 
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
 
Error: (07/18/2015 09:05:57 AM) (Source: Application Error) (User: )
Description: Faulting application name: Service_KMS.exe, version: 10.7.0.0, time stamp: 0x52a7a73b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x00007fff1f120565
Faulting process id: 0x7d8
Faulting application start time: 0xService_KMS.exe0
Faulting application path: Service_KMS.exe1
Faulting module path: Service_KMS.exe2
Report Id: Service_KMS.exe3
Faulting package full name: Service_KMS.exe4
Faulting package-relative application ID: Service_KMS.exe5
 
Error: (07/17/2015 08:28:33 PM) (Source: Application Error) (User: )
Description: Faulting application name: Service_KMS.exe, version: 10.7.0.0, time stamp: 0x52a7a73b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x00007ff8d9ce0565
Faulting process id: 0x7a8
Faulting application start time: 0xService_KMS.exe0
Faulting application path: Service_KMS.exe1
Faulting module path: Service_KMS.exe2
Report Id: Service_KMS.exe3
Faulting package full name: Service_KMS.exe4
Faulting package-relative application ID: Service_KMS.exe5
 
Error: (07/17/2015 04:12:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.3.9600.17667, time stamp: 0x54c6f7c2
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000374
Fault offset: 0x00000000000f0f20
Faulting process id: 0x106c
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
Faulting package full name: Explorer.EXE4
Faulting package-relative application ID: Explorer.EXE5
 
Error: (07/17/2015 03:25:33 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (5152) {862A50DC-6645-45A8-AAA6-1FA061FCE565}: Database recovery/restore failed with unexpected error -1216.
 
Error: (07/17/2015 03:25:33 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (5152) {862A50DC-6645-45A8-AAA6-1FA061FCE565}: Database recovery failed with error -1216 because it encountered references to a database, 'C:\Users\Chinthaka\AppData\Local\Microsoft\Windows\SettingSync\metastore\meta.edb', which is no longer present. The database was not brought to a Clean Shutdown state before it was removed (or possibly moved or renamed). The database engine will not permit recovery to complete for this instance until the missing database is re-instated. If the database is truly no longer available and no longer required, procedures for recovering from this error are available in the Microsoft Knowledge Base or by following the "more information" link at the bottom of this message.
 
Error: (07/17/2015 03:20:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: Service_KMS.exe, version: 10.7.0.0, time stamp: 0x52a7a73b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x00007ff8de7b0565
Faulting process id: 0x7c4
Faulting application start time: 0xService_KMS.exe0
Faulting application path: Service_KMS.exe1
Faulting module path: Service_KMS.exe2
Report Id: Service_KMS.exe3
Faulting package full name: Service_KMS.exe4
Faulting package-relative application ID: Service_KMS.exe5
 
Error: (07/17/2015 02:11:04 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (5988) {C2ACB586-6C6B-44D4-84F1-FA1BFC615CC8}: Database recovery/restore failed with unexpected error -509.
 
Error: (07/17/2015 02:11:04 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (5988) {6834D0BA-5C5A-462F-90A3-94A2D04556FE}: Database recovery/restore failed with unexpected error -509.
 
Error: (07/17/2015 02:11:02 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (5988) {3119E5D5-D126-474D-9246-70120E6BAD14}: Database recovery/restore failed with unexpected error -509.
 
 
System errors:
=============
Error: (07/18/2015 09:06:14 AM) (Source: Service Control Manager) (User: )
Description: The Service KMSELDI service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (07/18/2015 09:04:48 AM) (Source: Service Control Manager) (User: )
Description: The Mobile Partner. OUC service failed to start due to the following error: 
%%1053
 
Error: (07/18/2015 09:04:48 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Mobile Partner. OUC service to connect.
 
Error: (07/18/2015 09:04:41 AM) (Source: BugCheck) (User: )
Description: 0x00000139 (0x0000000000000003, 0xffffd00047c3ba20, 0xffffd00047c3b978, 0x0000000000000000)C:\Windows\MEMORY.DMP
 
Error: (07/18/2015 09:04:41 AM) (Source: BugCheck) (User: )
Description: 
 
Error: (07/18/2015 09:04:40 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:02:18 AM on ‎7/‎18/‎2015 was unexpected.
 
Error: (07/17/2015 10:06:17 PM) (Source: DCOM) (User: CHINTHYREV-PC)
Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}
 
Error: (07/17/2015 10:06:17 PM) (Source: DCOM) (User: CHINTHYREV-PC)
Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}
 
Error: (07/17/2015 10:05:47 PM) (Source: DCOM) (User: CHINTHYREV-PC)
Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}
 
Error: (07/17/2015 10:05:45 PM) (Source: DCOM) (User: CHINTHYREV-PC)
Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}
 
 
Microsoft Office Sessions:
=========================
Error: (07/18/2015 09:10:26 AM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.20911f3001d0c10ac40d64bc4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exeb8551db7-2cfe-11e5-8285-2cd05a6c8db0microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1
 
Error: (07/18/2015 09:05:57 AM) (Source: Application Error)(User: )
Description: Service_KMS.exe10.7.0.052a7a73bunknown0.0.0.0000000000000000000007fff1f1205657d801d0c10ab2801852C:\Program Files\KMSpico\Service_KMS.exeunknown19a99620-2cfe-11e5-8285-2cd05a6c8db0
 
Error: (07/17/2015 08:28:33 PM) (Source: Application Error)(User: )
Description: Service_KMS.exe10.7.0.052a7a73bunknown0.0.0.0000000000000000000007ff8d9ce05657a801d0c0a0caa7b750C:\Program Files\KMSpico\Service_KMS.exeunknown4ae6ddea-2c94-11e5-8284-2cd05a6c8db0
 
Error: (07/17/2015 04:12:26 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.3.9600.1766754c6f7c2ntdll.dll6.3.9600.17736550f4336c000037400000000000f0f20106c01d0c0760124406bC:\Windows\Explorer.EXEC:\Windows\SYSTEM32\ntdll.dll8379b549-2c70-11e5-8283-2cd05a6c8db0
 
Error: (07/17/2015 03:25:33 PM) (Source: ESENT)(User: )
Description: SettingSyncHost5152{862A50DC-6645-45A8-AAA6-1FA061FCE565}: -1216
 
Error: (07/17/2015 03:25:33 PM) (Source: ESENT)(User: )
Description: SettingSyncHost5152{862A50DC-6645-45A8-AAA6-1FA061FCE565}: -1216C:\Users\Chinthaka\AppData\Local\Microsoft\Windows\SettingSync\metastore\meta.edb
 
Error: (07/17/2015 03:20:17 PM) (Source: Application Error)(User: )
Description: Service_KMS.exe10.7.0.052a7a73bunknown0.0.0.0000000000000000000007ff8de7b05657c401d0c075e9a15977C:\Program Files\KMSpico\Service_KMS.exeunknown3a3490a0-2c69-11e5-8283-2cd05a6c8db0
 
Error: (07/17/2015 02:11:04 PM) (Source: ESENT)(User: )
Description: SettingSyncHost5988{C2ACB586-6C6B-44D4-84F1-FA1BFC615CC8}: -509
 
Error: (07/17/2015 02:11:04 PM) (Source: ESENT)(User: )
Description: SettingSyncHost5988{6834D0BA-5C5A-462F-90A3-94A2D04556FE}: -509
 
Error: (07/17/2015 02:11:02 PM) (Source: ESENT)(User: )
Description: SettingSyncHost5988{3119E5D5-D126-474D-9246-70120E6BAD14}: -509
 
 
=========================== Installed Programs ============================
 
3DP Chip v14.06.1 (HKLM-x32\...\3DP Chip) (Version: v14.06.1 - )
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Adobe Acrobat DC (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-0C0F074E4100}) (Version: 15.008.20082 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Ashampoo Burning Studio FREE v.1.14.5 (HKLM-x32\...\{91B33C97-91F8-FFB3-581B-BC952C901685}_is1) (Version: 1.14.5 - Ashampoo GmbH & Co. KG)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.3.40299 - BitTorrent Inc.)
calibre 64bit (HKLM\...\{2E2F6591-1465-4C64-8F50-E75F4AAB0ED8}) (Version: 2.27.0 - Kovid Goyal)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
EagleGet version 2.0.4.2 (HKLM-x32\...\{F6D8142A-B30B-454B-9EE0-08A7B997DFE4}_is1) (Version: 2.0.4.2 - EagleGet)
Eraser 6.2.0.2963 (HKLM\...\{3A8889E5-9EA0-4C32-ABF4-FA1B59C0B08B}) (Version: 6.2.2963 - The Eraser Project)
FormatFactory 3.5.0.0 (HKLM-x32\...\FormatFactory) (Version: 3.5.0.0 - Format Factory)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.134 - Google Inc.)
Google Input Sinhalese (HKLM\...\GoogleInputSinhalese) (Version:  - Google Inc.)
Google Input Tools (HKLM\...\GoogleInputFramework) (Version:  - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.4229 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation)
Jing (HKLM-x32\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation)
Jumpto (HKLM-x32\...\{A62233FD-C1D9-4AA5-8E91-A1FB0376A1E0}) (Version: 2.5.0 - Jumpto Media Inc.) Hidden
Jumpto (HKLM-x32\...\Jumpto) (Version: 2.5.0 - Jumpto Media Inc.)
Kaspersky Internet Security (HKLM-x32\...\{02FECEE0-16B2-43DB-BC3B-C844477FC142}) (Version: 15.0.2.361 - Kaspersky Lab) Hidden
Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{02FECEE0-16B2-43DB-BC3B-C844477FC142}) (Version: 15.0.2.361 - Kaspersky Lab)
Kindle Previewer (HKCU\...\KindlePreviewer) (Version: 2.94 - Amazon)
Kindle Textbook Creator (HKCU\...\Kindle Textbook Creator) (Version: 1.6.5.0 - Amazon)
K-Lite Codec Pack 11.1.0 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 11.1.0 - )
KMPlayer (remove only) (HKLM-x32\...\The KMPlayer) (Version: 3.9.1.135 - PandoraTV)
KMSpico v9.1.2.20131210 (RC) (HKLM\...\KMSpico_is1) (Version: 9.1.2.20131209 - )
Kutools for Word version 7.9.111.0 (HKLM-x32\...\{E9A0AD37-5BA2-4E60-85F1-8B785CF2FBF5}_is1) (Version: 7.9.111.0 - ExtendOffice)
Microsoft Office Professional Plus 2013 (HKLM-x32\...\Office15.PROPLUS) (Version: 15.0.4420.1017 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mobile Partner (HKLM-x32\...\Mobile Partner) (Version: 23.009.09.01.983 - Huawei Technologies Co.,Ltd)
Mozilla Firefox 39.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 37.0.2 - Mozilla)
NetWorx 5.4 (HKLM\...\NetWorx_is1) (Version:  - Softperfect Research)
Oracle VM VirtualBox 4.3.26 (HKLM\...\{5771F59A-BFC9-4FAF-A883-7642EF4BA3C3}) (Version: 4.3.26 - Oracle Corporation)
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM-x32\...\{90150000-001F-040C-0000-0000000FF1CE}) (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
PDF Settings CS6 (HKLM-x32\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Proxifier version 3.21 (HKLM-x32\...\Proxifier_is1) (Version: 3.21 - Initex)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.39050 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.) Hidden
REALTEK Wireless LAN Driver (HKLM-x32\...\InstallShield_{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0020 - REALTEK Semiconductor Corp.)
Skype™ 7.6 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.6.105 - Skype Technologies S.A.)
Stellar Phoenix Windows Data Recovery - Professional (HKLM-x32\...\Stellar Phoenix Windows Data Recovery - Professional_is1) (Version: 5.0.0.2 - Stellar Information Systems Ltd)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.10.51 - Synaptics Incorporated)
TAP-Windows 9.9.2 (HKLM\...\TAP-Windows) (Version: 9.9.2 - )
TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.43879 - TeamViewer)
TOSHIBA System Driver (HKLM-x32\...\{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0033 - Toshiba Corporation)
Windows 7 USB/DVD Download Tool (HKLM-x32\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation)
Windows Driver Package - Intel (MEIx64) System  (09/23/2014 10.0.30.1054) (HKLM\...\A5CE2A27776BA9C19A54B4A120BD867FDF32A41E) (Version: 09/23/2014 10.0.30.1054 - Intel)
Windows Driver Package - Qualcomm Atheros (L1c) Net  (04/19/2013 2.1.0.2) (HKLM\...\EE1AF7566E8A6F9F130155B7028554EEC4652B59) (Version: 04/19/2013 2.1.0.2 - Qualcomm Atheros)
Windows Driver Package - Qualcomm Atheros (L1C) Net  (07/16/2013 2.1.0.21) (HKLM\...\4103382122684D820A6C49C6DAFB12A9DCCC54D3) (Version: 07/16/2013 2.1.0.21 - Qualcomm Atheros)
Windows Driver Package - Qualcomm Atheros (L1C) Net  (07/16/2013 2.1.0.21) (HKLM\...\85155D893B161938E7C94D5EEC475BBBB5CEC07C) (Version: 07/16/2013 2.1.0.21 - Qualcomm Atheros)
Windows Driver Package - Qualcomm Atheros (L1C) Net  (07/16/2013 2.1.0.21) (HKLM\...\CFA8C781935BBBD2BD90701FB00A6374099AB913) (Version: 07/16/2013 2.1.0.21 - Qualcomm Atheros)
Windows Driver Package - Realtek Semiconductor Corp. (RTWlanE) Net  (02/20/2014 2012.9.0212.2014) (HKLM\...\BB5274C3C27726822E853CEDE554CE7D47888977) (Version: 02/20/2014 2012.9.0212.2014 - Realtek Semiconductor Corp.)
WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 51%
Total physical RAM: 3981.3 MB
Available physical RAM: 1917.2 MB
Total Virtual: 8077.3 MB
Available Virtual: 5609.45 MB
 
========================= Partitions: =====================================
 
1 Drive c: (System) (Fixed) (Total:64.05 GB) (Free:24.28 GB) NTFS
2 Drive d: (Media) (Fixed) (Total:201.17 GB) (Free:24.25 GB) NTFS
3 Drive e: (Other) (Fixed) (Total:200.2 GB) (Free:38.75 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\CHINTHYREV-PC
 
Administrator            Chinthaka                Guest                    
 
========================= Minidump Files ==================================
 
C:\Windows\Minidump\071715-26609-01.dmp
 
**** End of log ****
 

 

So guys can you offer any help on this matter? 

 

Things i have done so far. 

Run checkdisk. 

Memory diagnostics

Updated all the driver software to latest

 

Thank you very much for you time. 

 

 



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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 18 July 2015 - 06:58 AM

Please provide this information (even though you're not experiencing BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 chinthyrev

chinthyrev
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Posted 18 July 2015 - 09:07 AM

I have attached the SysnativeFileCollectionApp.zip. 

 

perfmon /report. When i run this. I get an error. 

The operator or administrator has refused the request."

But i'm running the CMD is Admin. 

 

OS - Windows 8.1 x64 ?
 

· What was original installed OS on system?

Free DOS

· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Purchased 
 

· Age of system (hardware)

2 Years

· Age of OS installation - have you re-installed the OS?
2 Months

· CPU

Intel® Core™ i3-2348M CPU @ 2.30GHz (4 CPUs), ~2.3GHz

· Video Card

Intel® HD Graphics 3000


· System Manufacturer

Toshiba

· Exact model number (if laptop, check label on bottom)
Satellite C850

· Laptop or Desktop?

Laptop

 

Please someone help on this. Thank you. 

Attached Files



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 18 July 2015 - 12:55 PM

My first suggestion is that you get a legitimate copy of Windows before posting back here for help.

Forum rules prohibit helping with pirated software.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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