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Web Cam


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13 replies to this topic

#1 Pestyone

Pestyone

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Posted 17 July 2015 - 05:17 PM

Using a dell inspiron 15  3000 series - win 8,1 64 bit.

I don t see how to turn on the web cam that I have; make ajustments to the video then record and how do I then play back what I recorded ?      Need simple instructions don t see anything on the lap top so coming here for help  -  thanks .



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#2 Aura

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Posted 19 July 2015 - 06:30 PM

Hi Pestyone :)

If you still have the manufacturer's Windows image on that laptop and all the programs that comes with it, you should have one program that allows you to use your webcam (take screenshots and videos). Usually, it's YouCam. In your case, it might be another one. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator;
  • Check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
      Yjt97o0.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
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#3 Pestyone

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Posted 19 July 2015 - 09:28 PM

Dang asking a simple question and I get all this crap its been on 2x just can t recall the instruction s grrrr maybe go back to the

store and their show me or maybe google how to run a dell web etc .

 

What the heck is an image; never heard of it or using it : (        Heres the tool box log . . .

 

 

 

MiniToolBox by Farbar  Version: 01-07-2015
Ran by Pestyone (administrator) on 19-07-2015 at 22:16:56
Running from "C:\Users\Pestyone\AppData\Local\Microsoft\Windows\INetCache\IE\JRHG32I5"
Microsoft Windows 8.1  (X64)
Model: Inspiron 3542 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/19/2015 08:32:27 AM) (Source: Application Hang) (User: )
Description: The program FreemakeVD.exe version 3.7.4.3 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 3b6c

Start Time: 01d0c21eee6bf422

Termination Time: 15

Application Path: C:\Program Files (x86)\Freemake\Freemake Video Downloader\FreemakeVD.exe

Report Id: 3371a52c-2e12-11e5-8296-38b1dbaf30ca

Faulting package full name:

Faulting package-relative application ID:

Error: (07/19/2015 08:31:58 AM) (Source: Application Hang) (User: )
Description: The program FreemakeVD.exe version 3.7.4.3 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 3a88

Start Time: 01d0c21ee00a7007

Termination Time: 15

Application Path: C:\Program Files (x86)\Freemake\Freemake Video Downloader\FreemakeVD.exe

Report Id: 21ffb767-2e12-11e5-8296-38b1dbaf30ca

Faulting package full name:

Faulting package-relative application ID:

Error: (07/19/2015 08:31:42 AM) (Source: Application Hang) (User: )
Description: The program FreemakeVD.exe version 3.7.4.3 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2708

Start Time: 01d0c21e937e8adb

Termination Time: 31

Application Path: C:\Program Files (x86)\Freemake\Freemake Video Downloader\FreemakeVD.exe

Report Id: 17b9ee80-2e12-11e5-8296-38b1dbaf30ca

Faulting package full name:

Faulting package-relative application ID:

E
Error: (07/19/2015 05:36:30 AM) (Source: Application Hang) (User: )
Description: The program calibre-parallel.exe version 2.19.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: a30

Start Time: 01d0c2053b624a7e

Termination Time: 15

Application Path: C:\Program Files (x86)\Calibre2\calibre-parallel.exe

Report Id: 9e95f3e1-2df9-11e5-8296-38b1dbaf30ca

Faulting package full name:

Faulting package-relative application ID:

Error: (07/19/2015 04:35:41 AM) (Source: Application Hang) (User: )
Description: The program calibre-parallel.exe version 2.19.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2dcc

Start Time: 01d0c1fdb205b2c3

Termination Time: 6

Application Path: C:\Program Files (x86)\Calibre2\calibre-parallel.exe

Report Id: 1bd93e6b-2df1-11e5-8296-38b1dbaf30ca

Faulting package full name:

Faulting package-relative application ID:

Error: (07/17/2015 05:24:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: SystemMechanic.tmp, version: 51.49.0.0, time stamp: 0x2a425e19
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x00000000
Faulting process id: 0x2534
Faulting application start time: 0xSystemMechanic.tmp0
Faulting application path: SystemMechanic.tmp1
Faulting module path: SystemMechanic.tmp2
Report Id: SystemMechanic.tmp3
Faulting package full name: SystemMechanic.tmp4
Faulting package-relative application ID: SystemMechanic.tmp5

Error: (07/17/2015 04:40:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17840, time stamp: 0x555f657e
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000409
Fault offset: 0x0000000000082158
Faulting process id: 0x165c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (07/17/2015 02:21:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17840, time stamp: 0x555f657e
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000409
Fault offset: 0x0000000000082158
Faulting process id: 0x14f4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (07/17/2015 02:19:24 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17840, time stamp: 0x555f657e
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000409
Fault offset: 0x0000000000082158
Faulting process id: 0x1b3c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

System errors:
=============
Error: (07/19/2015 10:11:21 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 106.

Error: (07/19/2015 10:41:40 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 106.

Error: (07/19/2015 07:45:26 AM) (Source: DCOM) (User: lostsoul)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (07/19/2015 07:44:56 AM) (Source: DCOM) (User: lostsoul)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

Error: (07/19/2015 07:25:55 AM) (Source: DCOM) (User: lostsoul)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

Error: (07/19/2015 07:25:24 AM) (Source: DCOM) (User: lostsoul)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (07/19/2015 07:03:37 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 106.

Error: (07/19/2015 06:47:58 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 43. The Windows SChannel error state is 252.

Error: (07/19/2015 06:47:57 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 43. The Windows SChannel error state is 252.

Error: (07/19/2015 06:31:04 AM) (Source: DCOM) (User: lostsoul)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Microsoft Office Sessions:
=========================
Error: (07/19/2015 08:32:27 AM) (Source: Application Hang)(User: )
Description: FreemakeVD.exe3.7.4.33b6c01d0c21eee6bf42215C:\Program Files (x86)\Freemake\Freemake Video Downloader\FreemakeVD.exe3371a52c-2e12-11e5-8296-38b1dbaf30ca

Error: (07/19/2015 08:31:58 AM) (Source: Application Hang)(User: )
Description: FreemakeVD.exe3.7.4.33a8801d0c21ee00a700715C:\Program Files (x86)\Freemake\Freemake Video Downloader\FreemakeVD.exe21ffb767-2e12-11e5-8296-38b1dbaf30ca

Error: (07/19/2015 08:31:42 AM) (Source: Application Hang)(User: )
Description: FreemakeVD.exe3.7.4.3270801d0c21e937e8adb31C:\Program Files (x86)\Freemake\Freemake Video Downloader\FreemakeVD.exe17b9ee80-2e12-11e5-8296-38b1dbaf30ca

Error: (07/19/2015 05:36:30 AM) (Source: Application Hang)(User: )
Description: calibre-parallel.exe2.19.0.0a3001d0c2053b624a7e15C:\Program Files (x86)\Calibre2\calibre-parallel.exe9e95f3e1-2df9-11e5-8296-38b1dbaf30ca

Error: (07/19/2015 04:35:41 AM) (Source: Application Hang)(User: )
Description: calibre-parallel.exe2.19.0.02dcc01d0c1fdb205b2c36C:\Program Files (x86)\Calibre2\calibre-parallel.exe1bd93e6b-2df1-11e5-8296-38b1dbaf30ca

Error: (07/17/2015 05:24:29 PM) (Source: Application Error)(User: )
Description: SystemMechanic.tmp51.49.0.02a425e19unknown0.0.0.0000000000000000000000000253401d0c0d6864e2e1fC:\Users\Pestyone\AppData\Local\Temp\is-P3J84.tmp\SystemMechanic.tmpunknown34fb4077-2cca-11e5-8296-38b1dbaf30ca

Error: (07/17/2015 04:40:05 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17840555f657entdll.dll6.3.9600.17736550f4336c00004090000000000082158165c01d0c09080105a81C:\Program Files\Internet Explorer\IEXPLORE.EXEC:\WINDOWS\SYSTEM32\ntdll.dll01088013-2cc4-11e5-8296-38b1dbaf30ca

Error: (07/17/2015 02:21:01 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17840555f657entdll.dll6.3.9600.17736550f4336c0000409000000000008215814f401d0c0a39f4a8823C:\Program Files\Internet Explorer\IEXPLORE.EXEC:\WINDOWS\SYSTEM32\ntdll.dll935eeb30-2cb0-11e5-8296-38b1dbaf30ca

Error: (07/17/2015 02:19:24 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17840555f657entdll.dll6.3.9600.17736550f4336c000040900000000000821581b3c01d0c0bb75819b43C:\Program Files\Internet Explorer\IEXPLORE.EXEC:\WINDOWS\SYSTEM32\ntdll.dll59744425-2cb0-11e5-8296-38b1dbaf30ca

CodeIntegrity Errors:
===================================
  Date: 2015-04-20 05:50:35.484
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Emsisoft Anti-Malware\a2hooks32.dll that did not meet the Store signing level requirements.

  Date: 2015-04-20 05:50:35.391
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Emsisoft Anti-Malware\a2hooks32.dll that did not meet the Store signing level requirements.

  Date: 2015-04-20 05:50:35.297
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Emsisoft Anti-Malware\a2hooks32.dll that did not meet the Store signing level requirements.

  Date: 2015-04-19 04:40:18.347
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Store signing level requirements.

  Date: 2015-04-19 04:40:17.857
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Store signing level requirements.

  Date: 2015-04-19 04:40:17.681
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Emsisoft Anti-Malware\a2hooks32.dll that did not meet the Store signing level requirements.

  Date: 2015-04-19 04:40:17.083
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Emsisoft Anti-Malware\a2hooks32.dll that did not meet the Store signing level requirements.

  Date: 2015-04-19 04:40:14.377
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Store signing level requirements.

  Date: 2015-04-19 04:40:14.252
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Emsisoft Anti-Malware\a2hooks32.dll that did not meet the Store signing level requirements.

  Date: 2015-04-19 04:40:14.126
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Emsisoft Anti-Malware\a2hooks32.dll that did not meet the Store signing level requirements.

=========================== Installed Programs ============================

360 Total Security (HKLM-x32\...\360TotalSecurity) (Version: 6.6.1.1014 - 360 Security Center)
Adobe Flash Player 12 ActiveX & Plugin 64-bit (HKLM\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Adobe Shockwave Player + Authorware Web Player (HKLM-x32\...\Adobe Shockwave Player + Authorware Web Player) (Version: v12.1.0.150 - Adobe Systems, Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Ashampoo Burning Studio FREE v.1.14.5 (HKLM-x32\...\{91B33C97-91F8-FFB3-581B-BC952C901685}_is1) (Version: 1.14.5 - Ashampoo GmbH & Co. KG)
Bandizip (HKLM\...\Bandizip) (Version: 5.06 - Bandisoft.com)
Blender (HKLM\...\Blender) (Version: 2.74 - Blender Foundation)
BurnAware Free 7.9 (HKLM-x32\...\BurnAware Free_is1) (Version:  - Burnaware)
calibre (HKLM-x32\...\{7C1B7566-C44C-4436-B08D-636337C7C665}) (Version: 2.19.0 - Kovid Goyal)
Canon MG3500 series On-screen Manual (HKLM-x32\...\Canon MG3500 series On-screen Manual) (Version: 7.6.1 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform)
Classic FTP (HKLM-x32\...\ClassicFTP) (Version: 2.38 - NCH Software)
Classic Shell (HKLM\...\{7C129CF8-199F-4269-AAEE-60B5D8D716E2}) (Version: 4.2.1 - IvoSoft)
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.7.1.2 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.1.2 - Dell Inc.)
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.3.4.0 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{693A23FB-F28B-4F7A-A720-4C1263F97F43}) (Version: 3.1.1002.0 - Dell Products, LP)
Dell Product Registration (HKLM-x32\...\{24F2AD94-CC1B-4294-B184-D4D31A3186A7}) (Version: 2.42.0012 - Aviata Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.0.6584.81 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.0.47 - Dell)
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 6.0.0.18 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 18.0.7.1 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{9E4750A7-90F6-4181-8A8A-B1ADF4216E93}) (Version: 1.0.1059.0 - Dell Inc.)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
Duplicate File Cleaner v2.6 (HKLM-x32\...\Duplicate File Cleaner_is1) (Version:  - Cheese Software Ltd.)
EasyDuplicateFinder v4.8 (HKLM\...\Easy Duplicate Finder 4_is1) (Version:  - WebMinds, Inc.)
FileSearchy (HKLM-x32\...\FileSearchy) (Version: 1.4 - Midlinesoft)
FileZilla Client 3.11.0.2 (HKLM-x32\...\FileZilla Client) (Version: 3.11.0.2 - Tim Kosse)
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 3.5.116.602 - Foxit Software Inc.)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 7.1.5.425 - Foxit Software Inc.)
Freemake Video Converter version 4.1.5 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.5 - Ellora Assets Corporation)
Freemake Video Downloader (HKLM-x32\...\Freemake Video Downloader_is1) (Version: 3.7.4 - Ellora Assets Corporation)
HP Support Solutions Framework (HKLM-x32\...\{A772EA32-AE5B-4474-BFC0-4C69C04AFF6A}) (Version: 12.0.26.54 - Hewlett-Packard Company)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3945 - Intel Corporation)
Itibiti RTC (HKLM-x32\...\{730E03E4-350E-48E5-9D3E-4329903D454D}) (Version: 0.0.1 - Itibiti Inc) Hidden
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
LibreOffice 4.2.5.2 (HKLM-x32\...\{8D8F47B2-0E03-4C50-9803-A01120878F96}) (Version: 4.2.5.2 - The Document Foundation)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
My Dell Client Framework (HKLM-x32\...\{05F1B866-2372-4E82-9AA8-C64FB11CEF8B}) (Version: 1.0.0.3 - Dell) Hidden
My Dell Client Framework (HKLM-x32\...\InstallShield_{05F1B866-2372-4E82-9AA8-C64FB11CEF8B}) (Version: 1.0.0.3 - Dell)
PocketCloud (HKLM-x32\...\{D9752C7D-A595-4687-A0D5-362E9C311C55}) (Version: 2.7.14 - Wyse Technology)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.314 - Qualcomm Atheros Communications)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.1.18 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.370.71 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7512 - Realtek Semiconductor Corp.)
SmartFTP Client (HKLM\...\{D67A4A07-FF25-4570-8E56-14B596BF6071}) (Version: 6.0.2136.0 - SmartSoft Ltd.)
Soda Manager (HKLM-x32\...\{9BCA490C-5063-4466-BA39-D749F0DC48AE}) (Version: 7.0.0.21719 - LULU Software Limited) Hidden
Soda PDF 3D Reader (HKLM-x32\...\Soda PDF 3D Reader) (Version: 7.2.3.22591 - LULU Software Limited)
Soda PDF 3D Reader Asian Fonts Pack (HKLM-x32\...\{8EB40324-9107-4B93-93E4-CCE380C398CD}) (Version: 7.2.3.22270 - LULU Software Limited) Hidden
Soda PDF 3D Reader Create Module (HKLM-x32\...\{555FB2F3-3B7A-4254-9B71-1600BC99227A}) (Version: 7.2.3.22270 - LULU Software Limited) Hidden
Soda PDF 3D Reader View Module (HKLM-x32\...\{8F58B40B-5808-4532-BDA8-39268875AF9E}) (Version: 7.2.3.22270 - LULU Software Limited) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1186 - SUPERAntiSpyware.com)
VSO Media Player 1.4.12.503 (HKLM-x32\...\{59F1E8E6-60EC-4CC1-8C72-E0F38E585215}_is1) (Version: 1.4.12.503 - VSO Software)
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Software Update (HKLM-x32\...\Yahoo! Software Update) (Version:  - )
Youtube Video/Music Downloader 7.2 (HKLM-x32\...\{00AA23A3-F4F7-4805-AA6B-4C2A74F3AB2B}_is1) (Version: 7.2 - YoutubeMusicDownloader.us Inc.)

**** End of log ****



#4 Pestyone

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Posted 19 July 2015 - 11:49 PM

Hello any help out their ? ?



#5 brainout

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Posted 20 July 2015 - 12:20 AM

PestyOne, do you have Dell WebCam central?   Type it in the search box.  It's not usually listed but if you type it, you invoke it, and it puts itself in the system tray, nice and handy ever after.  I LOVE that program.

 

WAIT, you had to print your specs again, I'm reading.. aha, maybe your webcam doesn't work only because you do not have that Dell Webcam Central program.  BUT I DO.  Lemme go find it, so I can post a link at dell for you to get it on your machine (it's free and downloadable).

 

I just had the same problem as you, but on an XP install to a Dell machine.  Hang on, will find it!

 

YEAH!  I journaled the installation, right here, with download links!  Try it.


Edited by brainout, 20 July 2015 - 12:32 AM.

(Away, Notifications Off) AUDIT PREMISES, my guidon.  -- brainout or brainouty on vimeo or Youtube, domain brainout.net


#6 Pestyone

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Posted 20 July 2015 - 12:44 AM

Getting permission denied on that link.

 

I've had the web cam running just can t figure out yet what to click on the key board to adjust the cam picture and playback and the 

colors amazing how hard it is to get simple instructions ; maybe on you tube a video on using the dell lap top web cam 

is the answers : (



#7 brainout

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Posted 20 July 2015 - 01:59 AM

Just so you know:  8.1's upgrade, probably borked your webcam program.  It should have been there at purchase.

 

As for permission denied, that's a vimeo glitch when they are monkeying with the site programming, early in the morning. Also, I was editing the link's contents to clarify the instructions, and then vimeo went into a system hang on me; so maybe that's why.  It's okay now.  They work on Java script changes at this hour.

 

Everything you want to do is in the Dell webcam suite.  Nowhere else. It's part of Dell, and while you were locked out of vimeo, I was installing the same Dell webcam suite, in Win10.  It works.  Hang on, I'll paste the links in here.

 

Dell's instructions (but they didn't help me), click here.

 

STEP ONE: Now download and install this next (will require reboot).  REMEMBER THE FILE NAME, C:\Dell\Drivers\N2X8D.  After reboot, navigate to that folder, and in it, locate Setup.exe.  Double click on it, follow the prompts.  It will have you reboot, once the installation is complete.

 

Upon reboot, you'll find the camera controls' icon in your system tray, a dark gray circle thingy, with tooltip labelled 'Dell Webcam Central'. (Works in either Win8.1 or 10, I tested both.)  When you click on it, there is a lag, but you'll see the camera, all blackface;  then another lag, and a bunch of filters, avatars, etc. will show.  You should then see your own face staring back at you.  On upper right corner, 'Settings' tab, has the controls you're looking for.  Play with them if you like, test your voice and face, check out what the other icons just below the Settings tab do, etc. Then, reboot again (to flush out Windows old memory, firmly seat the driver in Windows' memory).

 

STEP TWO: Finally, download and install the Webcam manager.  Same procedure: both installation driver files will be under the c:\Dell\Drivers directory.  This last one's called 168730.  So navigate to it, double click on its own Setup.exe: but when you're presented with a destination folder, change the last folder name to something other than the default.  I'm not 100% sure that step is needed, but I needed to do it for 8.1 and XP installations, to work.

 

It then prompts you through setup, finishes, and prompts you to reboot.

 

Now, in your system tray you'll see TWO added icons (maybe under the ^ which in 8.1 and 10, means 'hidden icons'), and the newest one will be on the left, a lighter gray looking like a webcam:  tooltip will say Dell Webcam Manager.  Click on it, and you get a menu of yet more camera stuff, and it has its own camera of extra avatars you can create, kinda like the movie, S1mOne, starring Al Pacino.  There will be a lag, at first.  If nothing happens, reboot again (to cause the Windows and this new installation to shake hands).  Then, click on the icon again, and it should work.

 

Sometimes you might have to repeat rebooting, to flush Windows cache.  Sometimes it claims there's no driver, but then works.  If it keeps having that problem, repeat STEP ONE.  I don't know why it's so hard for the drivers to shake hands.

 

Once you are successful in seeing the Webcam manager, and after you are told no driver you actually get what you clicked on, it will be stable (the webcam console might never work, but the other three do). 

 

You will see you have a very similar camera interface from STEP TWO, plus many more things you can do with the camera.  So then you can decide what you want to choose. Every time you boot after this, those icons will be in the system tray.  If you want to get rid of them, right-click on the icon in the tray and pick Exit.  They will return at reboot.  If you unclick the option for them to start when you turn on the machine, they won't show up anymore.  But hopefully you can just type 'Dell webcam' in the search box, and get them again.

 

Hope this helps!


Edited by brainout, 20 July 2015 - 02:59 AM.

(Away, Notifications Off) AUDIT PREMISES, my guidon.  -- brainout or brainouty on vimeo or Youtube, domain brainout.net


#8 Pestyone

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Posted 20 July 2015 - 03:13 AM

Dang that doesn t help at all and the dell link doesn t have any cam instructions.

 

I 'll turn my cam on and see my self; everything works then I guess fliddle about with the various icons and F keys until the cam controls pop up that should do it ? 



#9 brainout

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Posted 20 July 2015 - 03:46 AM

The first Dell link didn't help me either.

 

The other STEP ONE and STEP TWO links were not merely instructions, but had little 'Download file' sublinks for download and installation, to make the camera work.  You also get, essentially, two suites of special effects camera software, and many kinds of live chat (like Skype etc): each a little different, with monitoring, time lapse, the ability to make slide shows and edit videos, a ton of things.  All native to any Dell purchased, as only Dell makes it.

 

So some version of that Dell camera stuff, was on your computer, initially.  I don't know if the downloads given will work on your model;  STEP ONE's Webcam central, if downloaded, should work on some Inspiron 15's, as you'll see if you checked the 'Compatibility' prior to download.  The STEP TWO, is designed for Latitude; but both work.

 

So maybe google on 'Dell Webcam Central' for your model machine, or go to dell.com and ask them.  Type in your Service Tag or let them detect it, and you'll get a list of what you originally had on the machine, so can identify the name of the webcam you had.

 

Wish I could be of more help!


Edited by brainout, 20 July 2015 - 03:54 AM.

(Away, Notifications Off) AUDIT PREMISES, my guidon.  -- brainout or brainouty on vimeo or Youtube, domain brainout.net


#10 Aura

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Posted 20 July 2015 - 05:15 AM

Pestyone, follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator;
  • Check the following options:
    • List Devices - All;
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#11 Pestyone

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Posted 17 August 2015 - 03:15 AM

What is the best dash board to use will my dell web cam to control colors anf gama and sharpness etc for my dell web cam; looks like i got no cam controls at

all just the cam !        So whats best to get ?    - thanks



#12 Aura

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Posted 17 August 2015 - 05:19 AM

CyberLink YouCam is the most popular program to control your webcam. It's usually bundled as an OEM software when you buy a laptop.

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#13 Pestyone

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Posted 18 August 2015 - 12:24 AM

I need a free web cam app central for my dell web cam any ideas out their and where do i get it  ?

 

thanks



#14 Aura

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Posted 18 August 2015 - 05:20 AM

Well there's always ManyCam that exists.

https://manycam.com/

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