I'm trying to restore my notebook. Dell Inspirion 15 (5548) Windows 8.1
I've tried some options:
"Remove everything and reinstall Windows" in the PC Settings (Windows 8.1 feature). All this gives me is a blue screen error message (described below).
I've tried restoring via the recovery DVDs I made when I first purchased the computer. After proceeding with the options via Dell Backup and Recovery, it ask me to restart the computer; unfortunately all it does is... restart the computer, no messages or anything.
I've tried recovering via the F12 key during boot, and choosing the appropriate option, but all it does is give me the same blue screen error message.
I've tried the Advance Startup in the Windows update and recovery menu. I would then choose Dell Backup Recovery option, but then I would get the same blue screen error message.
Your PC needs to be repaired
The operating system couldn't be loaded because the kernel is missing or contains errors.
Error code: ...
I've ran the built in Windows Memory Diagnostic test, and it reported no errors.
I've ran Dells Diagnostics utility in the boot menu option, but everything passed.
I'm not really sure what to do.