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Sudden Power shut -off for no apparent reason!


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#1 paul88ks

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Posted 16 July 2015 - 09:51 PM

Hey Guys - I was ripping some CDs to my moms computer, and suddenly the computer just shut off- Mother said that is has done this a few times before while she was just web surfing- or on facebook ,nothing demanding on cpu power.The first thing I did was check the CPU fan and Temp,and all was fine.I have no idea what could be causing this- any suggestions? It is a Dual Core processor 3.00 Gigs and 4 gigs of memory installed. I have never heard of a virus causing this,but I guess it is possible? I am perplexed!



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#2 hamluis

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Posted 17 July 2015 - 07:46 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Queen-Evie

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Posted 17 July 2015 - 09:34 AM

Laptop or desktop computer?

#4 paul88ks

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Posted 17 July 2015 - 01:02 PM

 

Laptop or desktop computer?

It's a desktop that i built for mom several years ago - has never had any problems before now!

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

will post all that info this afternoon!



#5 dc3

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Posted 17 July 2015 - 01:42 PM

If it isn't related to a thermal shutdown then I would suspect the PSU or a connector, like the 12v connector for the CPU.

 

If you have a multimeter I would suggest seeing what the rail voltages are reading.  In order to get an accurate reading you need to put a load on the computer.  I would suggest downloading Prime95 and run the Just Stress Test for this purpose.

 

The different voltages are listed below.

 

Readings should not have variances larger than +/- five percent.
 
Yellow +12VDC
 
Blue -12VDC
 
Red +5VDC
 
White -5VDC
 
Orange +3.3VDC
 
Maximum.........Minimum
12.6V.................11.4V
5.25V.................4.75V
3.47V.................3.14V

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 paul88ks

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Posted 18 July 2015 - 03:21 AM

To every one with their suggestions- i will do all these on Sunday night - as i am a working musician- and that is the first time i will have to address these issues- i just found it strange that i have never encountered this before-@ hamluis - this will be the first thing i will do- @ DC3 - i think you may be more on the money- even though i don't know how to use a multimeter--I can get one at Frys electronics- which is up the street- might be a good time for me to learn how to use one! I can probably figure it out- by asking a few questions- I checked all the temps in the processor and the functionality of the fan- and all is good there- I'm hoping that it is not the mobo going out- but if so - that is a small problem- the computer is several years old- and home built- so - we shall see! thanks everyone for you input-trust me - i will be back with more questions- because that is how i learn!



#7 dc3

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Posted 18 July 2015 - 09:13 AM

If you are going to purchase a meter, I would suggest a digital multi-meter (DMM).  You can find models which are autoranging, so all you have to do is set it to the DC scale.  If you purchase one which isn't autoranging you will need to need to set the scale and the voltage.  This ain't no biggy.

 
Caution: Please read the following before continuing.
 
 
* Since it will be necessary for your computer to be on during this procedure, you need to be aware that you will be working with live 12Volt DC potentials, which if handled improperly may lead to electrical shock. 
 
* There are electronics inside the case that are very susceptible to electrostatic discharges. To protect your computer, touch the metal of the case to discharge yourself of any electrostatic charges before touching any of the components inside.
 
DC voltage has positive and negative potential.  The red probe on the meter is for the positive voltage, the black for the negative.  If you reverse these you will receive an incorrect reading.
 
Older computers use molex connectors like the ones seen below.
 
th_250px-Molex_female_connector.jpg
 

 
 
The probes should fit inside these sockets.
 
 
Newer computer use SATA connectors, like the ones seen below.
 
 
To read these voltages you will need to insert the Black (-) probe into any of the black  sockets, and insert the Red (+) probe in the different colored voltage sockets.   To read the voltages from a SATA power connector it is easiest to insert the probes into the bac k of the connector where the wires enter.  Unfortunately the sockets of the modular SATA power connectors are not accessible from the back, so the readings will need to be made from the socket side.  Some probes are going to be too large to fit in these sockets, so you may need to insert a piece of wire into the socket of which you want to read the voltage of and place the probe on this for your reading.  To reduce the potential of creating a short I would suggest taking the ground potential from another connector so that the two wires will remain physically separated.
 
Caution:  It is very important to make sure that you don't allow the two probes to touch each other when taking the voltage readings.  This will cause a short which could damage the PSU or other components.
 
You already have the different voltages and their corresponding colors from my previous post.  I will point out that the important voltages are the +12V, +5V, and the +3.3V rail voltages.

Edited by dc3, 18 July 2015 - 09:15 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 paul88ks

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Posted 18 July 2015 - 04:55 PM

[Jul 18 16:51] Worker starting
[Jul 18 16:51] Setting affinity to run worker on logical CPU #2
[Jul 18 16:51] Beginning a continuous self-test to check your computer.
[Jul 18 16:51] Please read stress.txt.  Choose Test/Stop to end this test.
[Jul 18 16:51] Test 1, 7800 Lucas-Lehmer iterations of M9961473 using type-2 FFT length 512K, Pass1=512, Pass2=1K.
 
Here are the results of the Prime 95 test!


#9 paul88ks

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Posted 18 July 2015 - 06:04 PM

<iframe width="480" height="360" src="http://s1378.photobucket.com/user/connie_allen1/embed/story"></iframe>

Capture%201_zpskorqejua.png



#10 paul88ks

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Posted 18 July 2015 - 06:10 PM

MiniToolBox by Farbar  Version: 01-07-2015
Ran by Connie (administrator) on 18-07-2015 at 16:45:13
Running from "C:\Users\Connie\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Model: G41MT-S2PT Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/18/2015 04:25:55 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/18/2015 10:56:51 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/17/2015 03:36:17 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (07/17/2015 03:36:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (07/17/2015 01:12:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/17/2015 01:08:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/17/2015 11:44:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/16/2015 09:28:20 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/16/2015 09:19:32 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/16/2015 08:45:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (07/18/2015 04:43:44 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 (KB2978742).
 
Error: (07/18/2015 04:42:35 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 (KB2976897).
 
Error: (07/18/2015 04:42:35 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 (KB3069392).
 
Error: (07/18/2015 04:42:35 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0902: Update for Windows 7 (KB3065979).
 
Error: (07/18/2015 04:42:35 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Update for Windows 7 (KB2970228).
 
Error: (07/17/2015 01:12:33 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Solutions Framework Service service failed to start due to the following error: 
%%1053
 
Error: (07/17/2015 01:12:33 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HP Support Solutions Framework Service service to connect.
 
Error: (07/17/2015 01:07:35 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Solutions Framework Service service failed to start due to the following error: 
%%1053
 
Error: (07/17/2015 01:07:35 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HP Support Solutions Framework Service service to connect.
 
Error: (07/16/2015 09:17:49 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:16:31 PM on ‎7/‎16/‎2015 was unexpected.
 
 
Microsoft Office Sessions:
=========================
Error: (07/18/2015 04:25:55 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/18/2015 10:56:51 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/17/2015 03:36:17 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\Hp\HP Officejet 4630 series\DriverStore\Yeti\V3\amd64\hpinkinsC611.exe
 
Error: (07/17/2015 03:36:10 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\IObit\driver booster\DpInst\x64\dpinst.exe
 
Error: (07/17/2015 01:12:56 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/17/2015 01:08:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/17/2015 11:44:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/16/2015 09:28:20 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/16/2015 09:19:32 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/16/2015 08:45:27 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-01-14 13:46:25.692
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore_3_8\VSCD0C7.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-14 13:46:25.474
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore_3_8\VSCD0C7.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-14 13:46:25.287
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore_3_8\VSCD0C7.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-14 13:46:25.177
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore_3_8\VSCD0C7.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-14 13:45:07.448
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore_4_6\VSCBCDA.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-14 13:45:07.448
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore_4_6\VSCBCDA.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-14 13:45:07.448
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore_4_6\VSCBCDA.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-14 13:45:07.432
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore_4_6\VSCBCDA.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-04-16 13:40:18.786
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore_3_8\VSC3005.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-04-16 13:40:18.739
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Common Files\Mcafee\VSCore_3_8\VSC3005.tmp\vscore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 18 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Flash Player 18 PPAPI (HKLM\...\Adobe Flash Player PPAPI) (Version: 18.0.0.210 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824147215}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 12.1 (HKLM\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.2.43 - Atheros Communications Inc.)
Canon MP Navigator EX 2.0 (HKLM\...\MP Navigator EX 2.0) (Version:  - )
Canon Utilities Solution Menu (HKLM\...\CanonSolutionMenu) (Version:  - )
CanoScan LiDE 100 Scanner Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ2413) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.07 - Piriform)
Color LaserJet 1600 (HKLM\...\HP-Color LaserJet 1600) (Version:  - )
Coupon Printer for Windows (HKLM\...\Coupon Printer for Windows5.0.1.3) (Version: 5.0.1.3 - Coupons.com Incorporated)
DIRECTV Player (HKLM\...\{69b8745b-65c2-4a2d-b5db-00e0cd841f1e}) (Version: 9.0 - DIRECTV)
Driver Booster 2.3 (HKLM\...\Driver Booster_is1) (Version: 2.3 - IObit)
DWA-552 (HKLM\...\{6F6F39E3-D24D-4EEE-9AEA-DEDAF991385D}) (Version:  - D-Link)
Google Chrome (HKLM\...\Google Chrome) (Version: 43.0.2357.134 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Hardware sensors monitor 4.5 (HKLM\...\Hardware sensors monitor 4.5_is1) (Version: 4.5.4.2 - AB Software)
HP FWUpdateEDO2 (HKLM\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Officejet 4630 series Basic Device Software (HKLM\...\{51CE4FA1-8EF3-4293-8396-5820C08AB8C8}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
HP Officejet 4630 series Help (HKLM\...\{9F79230F-EE1C-407E-94E1-D69021954C9B}) (Version: 31.0.0 - Hewlett Packard)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Support Solutions Framework (HKLM\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
I.R.I.S. OCR (HKLM\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Intel® Control Center (HKLM\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2104 - Intel Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
McAfee AntiVirus (HKLM\...\MSC) (Version: 13.6.1599 - McAfee, Inc.)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Mozilla Firefox 24.0 (x86 en-US) (HKLM\...\Mozilla Firefox 24.0 (x86 en-US)) (Version: 24.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 24.2.0 - Mozilla)
Mozilla Thunderbird 24.2.0 (x86 en-US) (HKLM\...\Mozilla Thunderbird 24.2.0 (x86 en-US)) (Version: 24.2.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
ON_OFF Charge B11.0110.1 (HKLM\...\{3DECD372-76A1-4483-BF10-B547790A3261}) (Version: 1.00.0001 - GIGABYTE)
Opera Mail 1.0 (HKCU\...\Opera 1.0.1040) (Version: 1.0.1040 - Opera Software ASA)
Opera Stable 23.0.1522.60 (HKLM\...\Opera 23.0.1522.60) (Version: 23.0.1522.60 - Opera Software ASA)
Opera Stable 30.0.1835.125 (HKLM\...\Opera 30.0.1835.125) (Version: 30.0.1835.125 - Opera Software)
Product Improvement Study for HP Officejet 4630 series (HKLM\...\{1E99F824-03E3-483C-A46B-C3CD1CDB4E10}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6387 - Realtek Semiconductor Corp.)
Shared C Run-time for x86 (HKLM\...\{1945A4B5-73B6-4DE9-99A3-05261B7FDED0}) (Version: 10.0.0 - McAfee) Hidden
Smart Defrag 2 (HKLM\...\Smart Defrag 2_is1) (Version: 2.9 - IObit)
Smart Defrag 3 (HKLM\...\Smart Defrag 3_is1) (Version: 3.3 - IObit)
Smart Defrag 4 (HKLM\...\Smart Defrag 4_is1) (Version: 4.0 - IObit)
SMCWUSB-N2 Wireless Utility (HKLM\...\{D960A153-9447-4003-8ED0-C86858C11BCC}) (Version: 1.0 - SMC Networks, Inc.)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Surfing Protection (HKLM\...\IObit Surfing Protection_is1) (Version: 1.2 - IObit)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
WordPerfect Office X3 - Home Edition Software Bundle (HKLM\...\{700ADAF9-FC42-4E00-8BBD-1D1C9BD8E7B2}) (Version: 13.0 - Corel)
WordPerfect Office X3 - Home Edition Task Manager (HKLM\...\{6A22C405-90DA-4C00-8C15-995FCF6E4D3C}) (Version: 13.0 - Corel Corporation)
WordPerfect OfficeReady (HKLM\...\{737D7CA8-D05C-46C7-AFED-A76616E8CA3B}) (Version:  - )
WordPerfect® Office X3 - Home Edition (HKLM\...\{54DB13F1-0CE0-4BAB-BD5F-7DE150C043C8}) (Version: 13.1 - Corel Corporation)
Yahtzee (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-510005711}) (Version:  - Oberon Media)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 64%
Total physical RAM: 3292.49 MB
Available physical RAM: 1180.41 MB
Total Virtual: 6583.3 MB
Available Virtual: 4286.36 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:58.59 GB) (Free:30.29 GB) NTFS
3 Drive e: (New Volume) (Fixed) (Total:90.45 GB) (Free:67.19 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\CONNIE-PC
 
Administrator            Connie                   Guest                    
 
 
**** End of log ****
Here is the mini-toolbox log!


#11 paul88ks

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Posted 18 July 2015 - 06:27 PM

Went to look at multi meters today and they are in a wide range of prices- i need to know what kind to buy- they range in price from 9.99 to upwards of 150.00 dollars-- suggestions?



#12 dc3

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Posted 19 July 2015 - 08:14 AM

Where are you shopping for the meter?  I can't make a suggestion without knowing what is being offered.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 dc3

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Posted 19 July 2015 - 09:30 AM

Please go back and read the instructions for posting the Speccy snapshot.  If you follow the instructions you will wind up pasting a link in your topic which will open the Speccy snapshot when it is clicked on.

 

Please go here and follow the instructions for option 1.

 

After you have finished try downloading the following updates, (KB3065979) and (KB2970228).


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 paul88ks

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Posted 19 July 2015 - 03:54 PM

I was shopping at Frys Electronics- I will have to go back and get a few of the brand names- so you will have a better idea of what i am talking about. As for Speccy - i will do that - i'm sure i didn't post it in the correct way - I'm a little new to all this- and their were five updates that installed yesterday when I rebooted mothers computer. i will check the log and see if those two were among them!



#15 paul88ks

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Posted 19 July 2015 - 11:54 PM

 

Please go back and read the instructions for posting the Speccy snapshot.  If you follow the instructions you will wind up pasting a link in your topic which will open the Speccy snapshot when it is clicked on.

What difference does it make if I post the link to Speccy snapsot or the actual snapshot?






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