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BSOD, restarting, and freezing on shutdown


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12 replies to this topic

#1 tcreese

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Posted 15 July 2015 - 10:57 PM

I'm attempting to fix a couple issues with a friend's computer.  Here's where I've already gone through some of what's being experienced... 

 

http://www.bleepingcomputer.com/forums/t/582769/bsod-or-random-restarting/

 

It was suggested I try here first to rule out the possibility of any Malware.  So far I've done various scans with Malwarebytes and a boot-time scan with Avast.  Any help would be greatly appreciated.

 

This is in the other thread but I'll include it here too...

 

http://speccy.piriform.com/results/8DQeNfFf4vL6t4tI1UWOgSl



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#2 Broni

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Posted 16 July 2015 - 08:37 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 tcreese

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Posted 17 July 2015 - 10:20 AM

SecurityCheck:

 

 Results of screen317's Security Check version 1.005  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 8 Update 51  
 Java version 32-bit out of Date!
 Adobe Flash Player 18.0.0.209  
 Adobe Reader XI  
 Mozilla Firefox (39.0)
 Mozilla Thunderbird (38.0.1)
 Google Chrome (43.0.2357.132)
 Google Chrome (43.0.2357.134)
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#4 tcreese

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Posted 17 July 2015 - 10:21 AM

FSS:

 

Farbar Service Scanner Version: 17-01-2015
Ran by t (administrator) on 17-07-2015 at 11:21:36
Running from "C:\Users\t\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****



#5 tcreese

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Posted 17 July 2015 - 10:23 AM

MiniToolBox:

 

MiniToolBox by Farbar  Version: 01-07-2015
Ran by t (administrator) on 17-07-2015 at 11:22:48
Running from "C:\Users\t\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: Studio XPS 9100 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================



========================= IP Configuration: ================================

DW1525 (802.11n) WLAN PCIe Card = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : t-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 18-03-73-EA-75-4A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6852:dcbc:18e4:ebd%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, July 16, 2015 1:43:45 PM
   Lease Expires . . . . . . . . . . : Saturday, July 18, 2015 11:12:36 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 286786419
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-0D-B1-51-18-03-73-EA-75-4A
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : DW1525 (802.11n) WLAN PCIe Card
   Physical Address. . . . . . . . . : 94-39-E5-60-3E-F5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9de9:70e6:d6f8:d5b6%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, July 16, 2015 1:43:52 PM
   Lease Expires . . . . . . . . . . : Saturday, July 18, 2015 11:12:32 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 194263525
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-0D-B1-51-18-03-73-EA-75-4A
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{B4DF75C5-0354-4816-A3AA-E935182A02EE}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2D3A6B72-1FB0-4C87-AB9E-03A6C70E0116}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4006:806::1001
      216.58.219.206


Pinging google.com [216.58.219.206] with 32 bytes of data:
Reply from 216.58.219.206: bytes=32 time=125ms TTL=57
Reply from 216.58.219.206: bytes=32 time=16ms TTL=57

Ping statistics for 216.58.219.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 125ms, Average = 70ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      2001:4998:58:c02::a9
      98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=142ms TTL=53
Reply from 206.190.36.45: bytes=32 time=100ms TTL=53

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 100ms, Maximum = 142ms, Average = 121ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=3ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 3ms, Average = 1ms
===========================================================================
Interface List
 12...18 03 73 ea 75 4a ......Realtek PCIe GBE Family Controller
 11...94 39 e5 60 3e f5 ......DW1525 (802.11n) WLAN PCIe Card
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     20
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.7     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    276
      192.168.1.0    255.255.255.0         On-link       192.168.1.7    281
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    276
      192.168.1.7  255.255.255.255         On-link       192.168.1.7    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.7    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    276
        224.0.0.0        240.0.0.0         On-link       192.168.1.7    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    276
  255.255.255.255  255.255.255.255         On-link       192.168.1.7    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    276 fe80::/64                On-link
 11    281 fe80::/64                On-link
 12    276 fe80::6852:dcbc:18e4:ebd/128
                                    On-link
 11    281 fe80::9de9:70e6:d6f8:d5b6/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    276 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/16/2015 01:45:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/16/2015 10:00:45 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/16/2015 09:57:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/16/2015 09:56:55 AM) (Source: AVLogEvent) (User: NT AUTHORITY)
Description: McShield failed to start because it is not trusted.
Error Code:a7f40905

Error: (07/16/2015 09:56:55 AM) (Source: AVLogEvent) (User: NT AUTHORITY)
Description: Failed to load a dependant module.
Error Code:a7f42003

Error: (07/16/2015 09:54:05 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/15/2015 11:57:55 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/15/2015 10:58:33 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location G:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (07/15/2015 10:49:51 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2015 11:27:59 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU Client has failed to start


System errors:
=============
Error: (07/16/2015 01:42:16 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (07/16/2015 01:42:16 PM) (Source: Service Control Manager) (User: )
Description: The Intuit Update Service v4 service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/16/2015 01:42:16 PM) (Source: Service Control Manager) (User: )
Description: The Intuit Update Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/16/2015 01:42:16 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/16/2015 01:42:16 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (07/16/2015 01:42:16 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (07/16/2015 01:42:15 PM) (Source: Service Control Manager) (User: )
Description: The Windows Live ID Sign-in Assistant service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (07/16/2015 01:42:15 PM) (Source: Service Control Manager) (User: )
Description: The SoftThinks Agent Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/16/2015 01:42:15 PM) (Source: Service Control Manager) (User: )
Description: The PnkBstrA service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/16/2015 01:42:15 PM) (Source: Service Control Manager) (User: )
Description: The Dell DataSafe Online service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (07/16/2015 01:45:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/16/2015 10:00:45 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/16/2015 09:57:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/16/2015 09:56:55 AM) (Source: AVLogEvent)(User: NT AUTHORITY)
Description: a7f40905

Error: (07/16/2015 09:56:55 AM) (Source: AVLogEvent)(User: NT AUTHORITY)
Description: a7f42003

Error: (07/16/2015 09:54:05 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/15/2015 11:57:55 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (07/15/2015 10:58:33 AM) (Source: Windows Backup)(User: )
Description: G:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (07/15/2015 10:49:51 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2015 11:27:59 PM) (Source: ATIeRecord)(User: )
Description:


=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.3.40298 - BitTorrent Inc.)
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.144 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{3C378793-5288-0165-FCA4-D319D5E4A490}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{D7B824DE-DA32-4772-9E5E-39C5158136A7}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI AVIVO64 Codecs (HKLM\...\{72E244E5-ABBF-4905-B29C-4A8BA9190A9C}) (Version: 11.6.0.10419 - ATI Technologies Inc.) Hidden
Bigasoft MP4 Converter 4.2.3.5213 (HKLM-x32\...\{3754F888-4D62-49DF-BCA9-ACD90A955A9C}_is1) (Version:  - Bigasoft Corporation)
Bing Rewards Client Installer (HKLM-x32\...\{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}) (Version: 16.0.345.0 - Microsoft Corporation) Hidden
Blio (HKLM-x32\...\{400182B4-CA55-46A9-9D88-F8413DCFB36D}) (Version: 2.3.7140 - K-NFB Reading Technology, Inc.)
ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.1383.0 - Google Inc.)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
ConvertHelper 2.2 (HKLM-x32\...\{27CC6AB1-E72B-4179-AF1A-EAE507EBAF51}_is1) (Version:  - DownloadHelper)
Cozi (HKLM-x32\...\{EA1F3D6C-A6F5-4CDC-B0D3-9C56C06B4D29}) (Version: 1.0.6505.38692 - Cozi Group, Inc.)
CPUID HWMonitor 1.27 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
Creative Audio Control Panel (HKLM-x32\...\AudioCS) (Version: 3.00 - Creative Technology Limited)
Creative Software AutoUpdate (HKLM-x32\...\Creative Software AutoUpdate) (Version: 1.40 - Creative Technology Limited)
Creative Sound Blaster Properties x64 Edition (HKLM-x32\...\Creative Sound Blaster Properties x64 Edition) (Version:  - Creative Technology Limited)
CyberLink PowerDVD 9.5 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.5.0.2829 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.57 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.57 - Dell Inc.)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}) (Version: 1.5.201.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.65 - ArcSoft)
Dell Stage (HKLM-x32\...\{E2EBA7C0-8072-447F-856D-FFEE8D15B23B}) (Version: 1.5.201.0 - Fingertapps)
Dell Support Center (HKLM\...\{0090A87C-3E0E-43D4-AA71-A71B06563A4A}) (Version: 3.1.5803.11 - PC-Doctor, Inc.) Hidden
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.1.5803.11 - Dell Inc.)
Dell VideoStage  (HKLM-x32\...\{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.) Hidden
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.)
DirectX 9 Runtime (HKLM-x32\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
DVD Flick 1.3.0.7 (HKLM-x32\...\DVD Flick_is1) (Version: 1.3.0.7 - Dennis Meuwissen)
Fine Homebuilding Archive (HKLM-x32\...\{1220F660-9C32-4586-8636-E7D47EBD3593}) (Version: 1.00.0000 - )
Garmin USB Drivers (HKLM-x32\...\{510D2239-6C2E-457B-9590-485EC552D94D}) (Version: 2.3.0.0 - Garmin Ltd or its subsidiaries)
Garmin WebUpdater (HKLM-x32\...\{6C94A234-CA2C-4D3C-81E6-6AAA8069825D}) (Version: 2.5.5 - Garmin Ltd or its subsidiaries)
Google Chrome (HKCU\...\Google Chrome) (Version: 43.0.2357.134 - Google Inc.)
Google+ Auto Backup (HKCU\...\Google+ Auto Backup) (Version: 1.0.27.161 - Google, Inc.)
Google+ Auto Backup (HKLM-x32\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
GoToAssist 8.0.0.514 (HKLM-x32\...\GoToAssist) (Version:  - )
Host OpenAL (HKLM-x32\...\Host OpenAL) (Version: 1.00 - Creative Technology Limited)
IHA_MessageCenter (HKLM-x32\...\{859963C1-E908-49E8-9FA3-9E833D717563}) (Version: 1.8.8 - Verizon)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.0.1014 - Intel Corporation)
Internet Explorer (HKLM-x32\...\{AA31EA7B-7917-4000-949B-38E91F848A25}) (Version: 8 - Microsoft Corporation) Hidden
iTunes (HKLM\...\{93F2A022-6C37-48B8-B241-FFABD9F60C30}) (Version: 12.1.2.27 - Apple Inc.)
Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kits Configuration Installer (HKLM-x32\...\{B74E65FD-CC47-41C5-4B89-791A3F61942D}) (Version: 8.100.25984 - Microsoft) Hidden
Left 4 Dead 2 (HKLM-x32\...\Steam App 550) (Version:  - Valve)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 14.0.1076 - McAfee, Inc.)
McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.0.354 - McAfee, Inc.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Games for Windows - LIVE (HKLM-x32\...\{2C9EE786-1DDB-4C98-8FA4-B1B9B5A66B77}) (Version: 3.1.186.0 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40620.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Mozilla Firefox 39.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 38.0.1 - Mozilla)
Mozilla Thunderbird 38.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 38.0.1 (x86 en-US)) (Version: 38.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA PhysX (HKLM-x32\...\{C5C1C0F0-D62F-4DBF-81D4-D7EF397C228B}) (Version: 9.09.0814 - NVIDIA Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
PhotoShowExpress (HKLM-x32\...\{3250260C-7A95-4632-893B-89657EB5545B}) (Version: 2.0.063 - Sonic Solutions) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Plants vs. Zombies: Game of the Year (HKLM-x32\...\Steam App 3590) (Version:  - PopCap)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Plex Media Server (HKLM-x32\...\{8DAEC081-781E-42B6-AF13-366D8CEF94A5}) (Version: 0.9.914 - Plex, Inc.) Hidden
Plex Media Server (HKLM-x32\...\{9eb61479-6f2f-43c4-bfe8-12a7ea9d1acb}) (Version: 0.9.914 - Plex, Inc.)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.991 - Even Balance, Inc.)
QuickTime 7 (HKLM-x32\...\{627FFC10-CE0A-497F-BA2B-208CAC638010}) (Version: 7.77.80.95 - Apple Inc.)
Rapture3D 2.3.26 Game (HKLM-x32\...\{D2FCA41E-AC01-4DCD-B3A7-DC9E32363065}}_is1) (Version:  - Blue Ripple Sound)
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6050 - Realtek Semiconductor Corp.)
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.2 - Roxio) Hidden
SDK Debuggers (HKLM-x32\...\{9274C832-3D8A-A294-FDE8-8B9272357098}) (Version: 8.100.26936 - Microsoft Corporation) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Sonic CinePlayer Decoder Pack (HKLM-x32\...\{9A00EC4E-27E1-42C4-98DD-662F32AC8870}) (Version: 4.3.0 - Sonic Solutions) Hidden
Sound Blaster X-Fi (HKLM-x32\...\{C93170A0-CBF9-481F-B972-B4FA5AEE0E06}) (Version: 1.0 - Creative Technology Limited)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
System Requirements Lab CYRI (HKLM-x32\...\{943A8D28-80D6-41DC-AE94-81FEB42041BF}) (Version: 4.5.1.0 - Husdawg, LLC)
TrustedID (HKLM-x32\...\{C16A92EF-017B-4839-9C75-FBADB5A1FA27}) (Version: 5.0 - TrustedID)
TrustedID IDMonitor Identity Protection (HKLM-x32\...\{0E74474A-1CDF-4249-A507-CE8C1DCEC8BC}) (Version: 1.1.0 - TrustedID Inc)
TurboTax 2010 (HKLM-x32\...\TurboTax 2010) (Version:  - Intuit, Inc)
TurboTax 2011 (HKLM-x32\...\TurboTax 2011) (Version:  - Intuit, Inc)
TurboTax 2012 (HKLM-x32\...\TurboTax 2012) (Version: 2012.0 - Intuit, Inc)
TurboTax 2013 (HKLM-x32\...\TurboTax 2013) (Version: 2013.0 - Intuit, Inc)
Ubisoft Game Launcher (HKLM-x32\...\{888F1505-C2B3-4FDE-835D-36353EBD4754}) (Version: 1.0.0.0 - UBISOFT)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Vz In-Home Agent (HKLM-x32\...\VzInHomeAgent) (Version: 9.0.76.0 - Verizon)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0) (HKLM\...\49CF605F02C7954F4E139D18828DE298CD59217C) (Version: 06/03/2009 2.3.0.0 - Garmin)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Software Development Kit for Windows 8.1 (HKLM-x32\...\{ed3a6e6d-9661-4357-abe4-fcc03dc57a07}) (Version: 8.100.26936 - Microsoft Corporation)
WPT Redistributables (HKLM-x32\...\{64F3FB9A-9250-B2D6-00B4-50BE0358AEE8}) (Version: 8.100.26936 - Microsoft) Hidden
WPTx64 (HKLM-x32\...\{BFF81CB5-E8C7-4184-FBB4-74ADFBC6CCCB}) (Version: 8.100.26936 - Microsoft) Hidden
Zinio Reader 4 (HKLM-x32\...\{7FB00B6B-6843-97EC-EED6-78BD6D35370A}) (Version: 4.2.4164 - Zinio LLC) Hidden
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 16%
Total physical RAM: 18422.89 MB
Available physical RAM: 15462.22 MB
Total Virtual: 36844 MB
Available Virtual: 32655.57 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:915.11 GB) (Free:676.73 GB) NTFS

========================= Users: ========================================

User accounts for \\T-PC

Administrator            Guest                    t                        

========================= Restore Points ==================================

26-05-2015 14:08:17 Windows Update
02-06-2015 07:13:01 Windows Update
05-06-2015 13:44:00 Windows Update
09-06-2015 18:25:54 Windows Update
10-06-2015 07:00:26 Windows Update
16-06-2015 14:49:58 Windows Update
16-06-2015 21:11:31 avast! antivirus system restore point
19-06-2015 20:08:04 Windows Update
23-06-2015 07:38:29 Windows Update
26-06-2015 17:09:11 Windows Update
26-06-2015 18:13:34 avast! antivirus system restore point
26-06-2015 18:24:50 Removed Citrix Online Launcher
02-07-2015 16:43:29 Windows Update
06-07-2015 15:37:53 Installed Microsoft Windows Remote Debugging
06-07-2015 15:39:47 Removed Microsoft Windows Remote Debugging
06-07-2015 19:01:49 Removed Samsung AllShare
06-07-2015 19:06:14 Removed Bonjour
07-07-2015 15:13:41 Windows Update
07-07-2015 15:18:34 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
07-07-2015 15:18:56 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
13-07-2015 15:54:09 Windows Update
16-07-2015 04:10:28 Windows Update
17-07-2015 07:00:16 Windows Update

**** End of log ****
 



#6 tcreese

tcreese
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Posted 17 July 2015 - 10:42 AM

Malwarebytes Anti-Malware:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/17/2015
Scan Time: 11:25 AM
Logfile: 150717.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.07.17.03
Rootkit Database: v2015.07.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: t

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 379711
Time Elapsed: 13 min, 6 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#7 tcreese

tcreese
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Posted 17 July 2015 - 11:03 AM

Malwarebytes Anti-Rootkit:

 

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
  main:    v2015.07.17.03
  rootkit: v2015.07.16.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17914
t :: T-PC [administrator]

7/17/2015 11:43:47 AM
mbar-log-2015-07-17 (11-43-47).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Kernel memory modifications detected. Deep Anti-Rootkit Scan engaged.
Objects scanned: 383397
Time elapsed: 12 minute(s), 39 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17914

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 3.200000 GHz
Memory total: 19317805056, free: 15810478080

Downloaded database version: v2015.07.17.03
Downloaded database version: v2015.07.16.01
Downloaded database version: v2015.07.15.02
=======================================
Initializing...
------------ Kernel report ------------
     07/17/2015 11:43:40
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\spcs.sys
\SystemRoot\System32\Drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\SCSIPORT.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iaStorV.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\system32\DRIVERS\mfedisk.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\vpcnfltr.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\vpcvmm.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\nusb3xhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\1394ohci.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\System32\Drivers\a2xx2jhz.SYS
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\circlass.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\vpcusb.sys
\SystemRoot\system32\DRIVERS\usbrpm.sys
\SystemRoot\system32\DRIVERS\vpchbus.sys
\SystemRoot\system32\DRIVERS\nusb3hub.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\t3.sys
\SystemRoot\system32\drivers\mfeavfk.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\system32\DRIVERS\mfencbdc.sys
\SystemRoot\system32\drivers\mfeaack.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\Drivers\RtsUStor.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\drivers\usbcir.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\hidir.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Windows\system32\Drivers\rikvm_9EC60124.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\cfwids.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\c:\program files\dell support center\pcdsrvc_x64.pkms
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\system32\drivers\WudfPf.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\msctf.dll
\Windows\System32\ole32.dll
\Windows\System32\normaliz.dll
\Windows\System32\iertutil.dll
\Windows\System32\msvcrt.dll
\Windows\System32\oleaut32.dll
\Windows\System32\setupapi.dll
\Windows\System32\user32.dll
\Windows\System32\wininet.dll
\Windows\System32\lpk.dll
\Windows\System32\Wldap32.dll
\Windows\System32\shell32.dll
\Windows\System32\nsi.dll
\Windows\System32\shlwapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\difxapi.dll
\Windows\System32\advapi32.dll
\Windows\System32\imm32.dll
\Windows\System32\sechost.dll
\Windows\System32\usp10.dll
\Windows\System32\clbcatq.dll
\Windows\System32\psapi.dll
\Windows\System32\imagehlp.dll
\Windows\System32\urlmon.dll
\Windows\System32\gdi32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\kernel32.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\devobj.dll
\Windows\System32\userenv.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\msasn1.dll
\Windows\System32\profapi.dll
----------- End -----------
Done!
IRP handler 0 of \Driver\iaStor is hooked
Unhooking enabled.

Scan started
Database versions:
  main:    v2015.07.17.03
  rootkit: v2015.07.16.01

<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800f964060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-2\
Lower Device Object: 0xfffffa800f593050
Lower Device Driver Name: \Driver\iaStor\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800f964060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800f7c6950, DeviceName: Unknown, DriverName: \Driver\mfedisk\
DevicePointer: 0xfffffa800f964b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800f964060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800f593050, DeviceName: \Device\Ide\IAAStorageDevice-2\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\partmgr\
Upper DeviceData: 0xfffff8a031813710, 0xfffffa800f964060, 0xfffffa8019d46090
Lower DeviceData: 0xfffff8a0319a1f50, 0xfffffa800f593050, 0xfffffa80125395c0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File user open failed: C:\WINDOWS\SYSTEM32\drivers\sptd.sys (0x00000020)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: CB59CF0B

Partition information:

    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 80262

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 81920  Numsec = 34074624
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 34156544  Numsec = 1919133696

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000085651456 bytes
Sector size: 512 bytes

Done!
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-AE291D4C467B411CD1FDFC5568E7E82C9E300943.bin.VE1" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-AE291D4C467B411CD1FDFC5568E7E82C9E300943.bin.VF" is compressed (flags = 1)
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-81920-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished


 



#8 tcreese

tcreese
  • Topic Starter

  • Members
  • 24 posts
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  • Local time:02:05 AM

Posted 17 July 2015 - 11:05 AM

Rkill:

 

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 07/17/2015 12:04:25 PM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 07/17/2015 12:05:23 PM
Execution time: 0 hours(s), 0 minute(s), and 57 seconds(s)
 



#9 Broni

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Posted 17 July 2015 - 07:03 PM

Clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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#10 tcreese

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Posted 18 July 2015 - 10:10 AM

AdwCleaner:

 

# AdwCleaner v4.208 - Logfile created 18/07/2015 at 11:08:26
# Updated 09/07/2015 by Xplode
# Database : 2015-07-15.1 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (x64)
# Username : t - T-PC
# Running from : C:\Users\t\Downloads\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17909


-\\ Mozilla Firefox v39.0 (x86 en-US)


-\\ Google Chrome v


*************************

AdwCleaner[R0].txt - [17499 bytes] - [17/02/2014 18:05:24]
AdwCleaner[R1].txt - [1968 bytes] - [16/07/2015 13:40:59]
AdwCleaner[R2].txt - [1000 bytes] - [18/07/2015 09:09:42]
AdwCleaner[R3].txt - [1059 bytes] - [18/07/2015 11:07:04]
AdwCleaner[S0].txt - [17738 bytes] - [17/02/2014 18:20:50]
AdwCleaner[S1].txt - [2057 bytes] - [16/07/2015 13:42:16]
AdwCleaner[S2].txt - [986 bytes] - [18/07/2015 11:08:26]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1044  bytes] ##########



#11 tcreese

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Posted 18 July 2015 - 10:20 AM

JWR:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.5.1 (07.16.2015:1)
OS: Windows 7 Ultimate x64
Ran by t on Sat 07/18/2015 at 11:13:49.48
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Successfully deleted: [Service] 0087911436802728mcinstcleanup [Reboot required]



~~~ Tasks

Successfully deleted: [Task] C:\Windows\system32\tasks\PCDEventLauncher
Successfully deleted: [Task] C:\Windows\system32\tasks\PCDoctorBackgroundMonitorTask
Successfully deleted: [Task] C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\t\Appdata\Local\{F83F708A-6110-444C-A1D1-1F446B1BE043}
Successfully deleted: [Folder] C:\ProgramData\productdata
Successfully deleted: [Folder] C:\Users\t\Appdata\Local\cre
Successfully deleted: [Folder] C:\Users\t\AppData\Roaming\productdata
Successfully deleted: [Folder] C:\Users\t\Appdata\Local\28050
Successfully deleted: [Folder] C:\Users\t\AppData\Roaming\3909



~~~ FireFox

Successfully deleted the following from C:\Users\t\AppData\Roaming\mozilla\firefox\profiles\c201k2hh.default\prefs.js

user_pref(browser.search.defaultenginename.US, Secure Search);
Emptied folder: C:\Users\t\AppData\Roaming\mozilla\firefox\profiles\c201k2hh.default\minidumps [109 files]



~~~ Chrome


[C:\Users\t\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\t\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\t\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\t\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 07/18/2015 at 11:19:58.93
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#12 tcreese

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Posted 18 July 2015 - 12:08 PM

Sophos:

 

Number of threats found: 0 (no log file)



#13 Broni

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Posted 18 July 2015 - 02:07 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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