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BSOD while shutting down


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1 reply to this topic

#1 Athrine

Athrine

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Posted 15 July 2015 - 07:27 PM

I've experienced it again yesterday last time it happened was 4 months ago. pretty sure it's not the processor, gpu since I stress test both of them. my mobo and processor isn't even 1 year old.

 

well I haven't updated my windows 7 ultimate for 8 months now so don't know if it's the main reason.

 

I also attached the blue screen view of nirsoft text file.

 

spec:

OS: Windows 7 ulitmate 64bit

mobo: ASUS B85 pro gamer

memory: Gskill two 4gb 1600

processor: i5 4590

hdd: wd blue caviar 1tb

gpu: sapphire 270x 2gb

psu: fsp hexa 500w

avr: izuki 500w

 

 

anyway here's what i got from whocrashed

 

computer name:
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., B85-PRO GAMER
CPU: GenuineIntel Intel® Core™ i5-4590 CPU @ 3.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8525144064 total


 

Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 7/15/2015 3:21:25 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071515-14866-01.dmp
This was probably caused by the following module: win32k.sys (0xFFFFF960002CC1CD)
Bugcheck code: 0x50 (0xFFFFF900C1C56CF0, 0x0, 0xFFFFF960002CC1CD, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 7/15/2015 3:21:25 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k!XLATEOBJ_cGetPalette+0x8BAED)
Bugcheck code: 0x50 (0xFFFFF900C1C56CF0, 0x0, 0xFFFFF960002CC1CD, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 3/6/2015 6:18:37 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030615-14289-01.dmp
This was probably caused by the following module: win32k.sys (0xFFFFF960002DC1CD)
Bugcheck code: 0x50 (0xFFFFF900C22E07D0, 0x0, 0xFFFFF960002DC1CD, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 1/25/2015 11:14:49 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012515-11403-01.dmp
This was probably caused by the following module: win32k.sys (0xFFFFF960002DC1CD)
Bugcheck code: 0x50 (0xFFFFF900C24496B0, 0x0, 0xFFFFF960002DC1CD, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


Edited by Athrine, 16 July 2015 - 07:16 PM.


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#2 usasma

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Posted 16 July 2015 - 11:24 AM

I would strongly suggest that you obtain a legal copy of Windows 7

Once it's installed and activated feel free to post back for assistance.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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