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Ran Adwcleaner now I can't connect at all


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#1 Zfan

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Posted 15 July 2015 - 03:53 PM

I had a few recurring annoying popups recentley, and I read online that to remove them for good (since I was tired of using Malwarebytes only to have it not remove everything completely) that Adwcleaner was a good program. After running it, and rebooting however my laptop not only didn't startup network connections, but I couldn't access network connections. Everytime I went to change advanced settings, an error message would pop up reading "An unexpected error occurred". The laptop is running on Windows Xp service pack 2.


Edited by hamluis, 15 July 2015 - 05:56 PM.
Moved from Networking to AV/AM Software - Hamluis.


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#2 Firehouse

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Posted 15 July 2015 - 04:03 PM

Try to disable and enable network adapter.



#3 Zfan

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Posted 15 July 2015 - 04:06 PM

Do you mean right clicking disable on Local Area connection 9/Wireless Network Connection? I've tried that, it doesn't do anything; I've also turned the wifi button off, and on. The reason I posted this here, is because I've looked at multiple other Adwcleaner problems which have also caused disconnections, but none of them like mine. They've all been unable to connect from what I've seen, but still able to open Wireless network connections.



#4 blarg214

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Posted 15 July 2015 - 04:06 PM

Download minitoolbox and check all the boxes down until winsock.  After you do that post the results. That will help us see if there is something funky. 



#5 Zfan

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Posted 15 July 2015 - 05:01 PM

Sure,

MiniToolBox by Farbar  Version: 01-07-2015
Ran by Miguel Angel Luna (administrator) on 15-07-2015 at 17:26:31
Running from "H:\"
Microsoft Windows XP Service Pack 2 (X86)
Model:  Manufacturer:
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1       localhost

========================= IP Configuration: ================================


WARNING: Could not obtain host information from machine: [LENOVO-5070B0BA]. Some commands may not be available.
No such interface supported



# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection 9"

set address name="Local Area Connection 9" source=static addr=192.168.0.1 mask=255.255.255.0
set dns name="Local Area Connection 9" source=static addr=none register=PRIMARY
set wins name="Local Area Connection 9" source=static addr=none


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : LENOVO-5070B0BA

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : Yes



Ethernet adapter Wireless Network Connection:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection

        Physical Address. . . . . . . . . : 00-13-02-9B-EA-28



Ethernet adapter Local Area Connection 9:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Intel® PRO/1000 PL Network Connection

        Physical Address. . . . . . . . . : 00-16-41-A8-46-AF

Server:  UnKnown
Address:  127.0.0.1

Ping request could not find host google.com. Please check the name and try again.

Server:  UnKnown
Address:  127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 13 02 9b ea 28 ...... Intel® PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
0x3 ...00 16 41 a8 46 af ...... Intel® PRO/1000 PL Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
  255.255.255.255  255.255.255.255  255.255.255.255               2      1
  255.255.255.255  255.255.255.255  255.255.255.255               3      1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\system32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 24 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 25 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 26 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 27 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 28 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 29 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 30 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 31 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 32 C:\WINDOWS\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 33 C:\WINDOWS\system32\rsvpsp.dll [90112] (Microsoft Corporation)

**** End of log ****
 



#6 blarg214

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Posted 15 July 2015 - 05:09 PM

I am not an XP expert, but it looks like the ip settings are set manually and need to be set to manual.  Also a word of caution.  Using XP still is not nearly as secure as it should be.  Microsoft no longer supports it, so you won't get security patches through them anymore. 



#7 Zfan

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Posted 15 July 2015 - 05:19 PM

All I know is when trying to do this, https://support.microsoft.com/en-us/kb/824923 it failed too. Saying the path is unspecified, and all of that or that I might need Administrator rights to do so. I think Adwcleaner might of wiped away useful registries, I can't seem to restore anything. I've tried Unhide also.



#8 Zfan

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Posted 15 July 2015 - 05:20 PM

I am not an XP expert, but it looks like the ip settings are set manually and need to be set to manual.  Also a word of caution.  Using XP still is not nearly as secure as it should be.  Microsoft no longer supports it, so you won't get security patches through them anymore. 

How would I assign the Ip manually? If you know.



#9 blarg214

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Posted 15 July 2015 - 05:25 PM

I don't remember on XP machines sorry.  You might post this problem into the xp forums. I think they will be able to help you better there.  



#10 Zfan

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Posted 15 July 2015 - 06:12 PM

Thank you.



#11 quietman7

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Posted 15 July 2015 - 07:02 PM

Internet connectivity problems can occur for a variety of reasons to include corrupted networking software installation, third-party software inserting itself into the network adapter settings, misconfiguration or corruption issues with TCP/IP protocol stack and Winsock due to malformed LSP, deletion or incorrect removal of networking software and removal of a malware component which had inserted itself into the winsock. There are some common (but simple) solutions which can help resolve connectivity issues...refer to these instructions.

AdwCleaner previously removed Hotspot Shield which resulted in loss of Internet Connectivity but since that detection was fixed, it could be the removal of a similar third-party software program as noted in Step 5.
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#12 Queen-Evie

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Posted 15 July 2015 - 09:50 PM

Posted here in XP http://www.bleepingcomputer.com/forums/t/583012/i-cant-connect-to-the-internet-after-running-adwcleaner/

This topic is closed.




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