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Dad's computer taken over by AVG


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#1 anna1984

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Posted 14 July 2015 - 07:10 PM

He told me that he got an AVG nag screen a couple days ago and agreed to an update of some kind and ran it. Ever since the AVG tray icon has been blinking and on restart an "AVG Web Update" started running that just does not look correct. Now Firefox self-installed some kind of AVG protection on everything, the logo is even in the address bar. Instead of the regular blank firefox tab now you get an AVG search tab.

 

cap2.jpg

 

 

I went to restart the computer and in the bottom right corner just above the clock it said something like "Windows 7, Build number whatever, Not a licensed copy." The computer is a laptop that came from the store with a legit preinstalled copy of Windows 7. After I restarted the computer, that notice is gone.

 

It looks like a browser hijack to me.



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#2 quietman7

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Posted 14 July 2015 - 09:05 PM


AVG Security Toolbar and AVG Secure Search (created by the makers of AVG Anti-virus) are optional add-ons when installing their anti-virus product if you choose "Customized" install instead of "Express". Since most folks choose an Express install they usually are not aware these options are also being installed as they are pre-checked by default during installation. Some users have also reported that after AVG auto-updates, it will install the toolbar as a browser add-on without input from the user.

AVG Security Toolbar and AVG Secure Search are also commonly bundled as an option with other free software users may download and install. Many folks overlook that option since it is pre-checked by default and they unknowingly install it. For example, the toolbar is bundled with PDFCreator.

So even if you decline the option to use AVG Security Toolbar or AVG Secure Search when installing AVG anti-virus, you may still end up finding them on your system some point after an AVG update or by unknowingly downloading and installing another program where they have been bundled. This also explains how those who never used AVG anti-virus also sometimes find AVG Secure Search and the Security Toolbar installed. Be careful what you download and read everything during the installation.To learn more about PUPs and how you get them, please read: About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs)
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#3 anna1984

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Posted 14 July 2015 - 09:50 PM

Thanks Janitor. I'm glad it's not a larger problem. I have read about some malware masquerading as anti-virus and this was suspiciously "spammy".


Edited by anna1984, 14 July 2015 - 09:50 PM.


#4 gigawert

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Posted 14 July 2015 - 09:52 PM

That's why you should always check "Advanced" or "Custom" when installing software so you can decline or uncheck all the bundled stuff.


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#5 quietman7

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Posted 15 July 2015 - 05:01 AM

You're welcome and good luck.
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