My computer is brand new, about two months old, and I haven't used it too much yet. Today, while signing in to my Windows account, the computer crashed. It was rather odd too.
I typed in my password and the "loading circle" appeared. The loading circle then froze in place followed by the monitor going blank and then saying it wasn't getting any signal. The computer was still running and the monitor connections were fine, but the screen was still blank. I couldn't even shut the computer off by holding down the power button. I must have held it down for at least 15 seconds, way longer than usual to force a shutdown. The computer reset button was unresponsive as well. I tried both buttons multiple times but they did nothing. I had to resort to manually shutting off the power supply unit (which I really did not want to do).
Motherboard: msi, 760GMA-P34 (FX) series [MS-7641 (v5.1)]
CPU: AMD FX-6300 Vishera 6-Core 3.5GHz
RAM: 8GB Klevv Neo
PSU: Sea Sonic S12II-520Bronze Power supply - 520 Watt
GPU: Zotac GeForce GTX 750 1 GB GDDR5
Case: logisys 368RB
Operating System: Windows 8.1
None of my components (CPU nor GPU) are overclocked.
If you're wondering what the events were up to this point I basically had an issue with a Broke.OpenCommand you can see the thread here. I followed all the steps in that thread, but had not completed the last clean-up step. Basically I ran the programs SecurityCheck.exe, Farbar Service Scanner , AdwCleaner, and Junkware Removal Tool. I'm glad those utilities are there to help, but I worry about the automation of them to, sometimes no user prompts before the cleaning process (which means valid registry keys and programs can accidentally be removed or changed). I ended up doing a System Restore from before a critical update from July 10th because my extra worry.
I'm wondering if the System Restore "undid" and update causing the system to be unstable or if one of the programs I was asked to run made a display driver or other driver broken/unstable. (Or perhaps a combination of both the programs being run and the system restore.) Although, the way my power button stopped working makes me wonder if this was an electrical surge.
I've had so many problems with my computer and it's new. It's distressing.
Edited by Lxno78, 15 July 2015 - 07:37 AM.