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Audio not working suddenly


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4 replies to this topic

#1 kpagcha

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Posted 14 July 2015 - 11:12 AM

I took my PC to the repair shop for a motherboard related issue (PC wouldn't start up sometimes) and when I got it back home and set it up I discovered audio was completely gone. No output either from the screen's speakers nor from the headphones, although the volume bar is moving when sound is played. Drivers were up to date and audio was playing correctly before.

 

I have noticed the device icon for the audio has changed, while it used to be a speaker now it's a screen. I think I have had this problem before and it was a driver problem. But they didn't touch any software in the repair shop! Anyway, my PC is an HP m8175 and according to the product information in the webpage the sound card is a Realtek ALC888S. I tried uninstalling old drivers and installing the new ones, but the problem persists.

 

Also, very important note, this issue is not only present in Windows 7 but also when I start up my PC with Ubuntu.

 

Hope I can get some help here because I haven't found any anywhere else.


Edited by kpagcha, 14 July 2015 - 11:12 AM.


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#2 hamluis

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Posted 14 July 2015 - 12:39 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 kpagcha

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Posted 14 July 2015 - 01:47 PM

MiniToolBox by Farbar  Version: 01-07-2015
Ran by Pablo (administrator) on 14-07-2015 at 20:44:29
Running from "C:\Users\Pablo\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: GJ306AA-ABE m8175.es Manufacturer: HP-Pavilion
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/14/2015 07:54:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8003
 
Error: (07/14/2015 07:54:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8003
 
Error: (07/14/2015 07:54:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/14/2015 07:54:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7004
 
Error: (07/14/2015 07:54:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7004
 
Error: (07/14/2015 07:54:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/14/2015 07:54:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6006
 
Error: (07/14/2015 07:54:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6006
 
Error: (07/14/2015 07:54:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/14/2015 07:54:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5007
 
System errors:
=============
Error: (07/14/2015 07:30:50 PM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de notificación de SSP se cerró con el siguiente error: 
%%5
 
Error: (07/14/2015 06:37:36 PM) (Source: volsnap) (User: )
Description: Se anularon las instantáneas del volumen C: porque el almacenamiento de instantáneas no pudo crecer debido a un límite impuesto por el usuario.
 
Error: (07/14/2015 06:30:49 PM) (Source: Service Control Manager) (User: )
Description: El servicio Servicio de notificación de SSP se cerró con el siguiente error: 
%%5
 
Error: (07/14/2015 06:08:27 AM) (Source: Service Control Manager) (User: )
Description: El servicio DAZ Content Management Service no pudo iniciarse debido al siguiente error: 
%%2
 
Error: (07/13/2015 11:18:00 PM) (Source: Service Control Manager) (User: )
Description: El servicio DAZ Content Management Service no pudo iniciarse debido al siguiente error: 
%%2
 
Error: (07/13/2015 11:09:56 PM) (Source: Service Control Manager) (User: )
Description: El servicio DAZ Content Management Service no pudo iniciarse debido al siguiente error: 
%%2
 
Error: (07/13/2015 11:05:54 PM) (Source: Service Control Manager) (User: )
Description: El servicio Windows Update no respondió después de iniciar.
 
Error: (07/13/2015 11:04:07 PM) (Source: Service Control Manager) (User: )
Description: El servicio Windows Search terminó inesperadamente. Esto se ha repetido 2 veces. Se realizará la siguiente acción correctora en 30000 milisegundos: Reiniciar el servicio.
 
Error: (07/13/2015 11:04:07 PM) (Source: Service Control Manager) (User: )
Description: El servicio Windows Search se cerró con el error específico de servicio %%-2147217025.
 
Error: (07/13/2015 11:03:23 PM) (Source: Service Control Manager) (User: )
Description: El servicio Windows Search no respondió después de iniciar.
 
Microsoft Office Sessions:
=========================
Error: (07/14/2015 07:54:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8003
 
Error: (07/14/2015 07:54:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8003
 
Error: (07/14/2015 07:54:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/14/2015 07:54:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7004
 
Error: (07/14/2015 07:54:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7004
 
Error: (07/14/2015 07:54:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/14/2015 07:54:32 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6006
 
Error: (07/14/2015 07:54:32 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6006
 
Error: (07/14/2015 07:54:32 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/14/2015 07:54:31 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5007

CodeIntegrity Errors:
===================================
  Date: 2014-01-08 09:28:20.604
  Description: Integridad de código no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume1\Windows\explorer.exe porque el conjunto de hashes de imagen por página no se encuentra en el sistema.
 
  Date: 2014-01-08 09:28:20.496
  Description: Integridad de código no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume1\Windows\explorer.exe porque el conjunto de hashes de imagen por página no se encuentra en el sistema.
 
  Date: 2014-01-08 09:28:20.396
  Description: Integridad de código no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume1\Windows\explorer.exe porque el conjunto de hashes de imagen por página no se encuentra en el sistema.
 
  Date: 2014-01-08 09:28:20.321
  Description: Integridad de código no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume1\Windows\explorer.exe porque el conjunto de hashes de imagen por página no se encuentra en el sistema.
 
  Date: 2014-01-08 09:28:20.246
  Description: Integridad de código no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume1\Windows\explorer.exe porque el conjunto de hashes de imagen por página no se encuentra en el sistema.
 
  Date: 2014-01-08 09:28:20.130
  Description: Integridad de código no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume1\Windows\explorer.exe porque el conjunto de hashes de imagen por página no se encuentra en el sistema.
 
  Date: 2014-01-08 09:28:20.013
  Description: Integridad de código no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume1\Windows\explorer.exe porque el conjunto de hashes de imagen por página no se encuentra en el sistema.
 
  Date: 2014-01-08 09:28:19.921
  Description: Integridad de código no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume1\Windows\explorer.exe porque el conjunto de hashes de imagen por página no se encuentra en el sistema.
 
  Date: 2014-01-08 09:28:19.813
  Description: Integridad de código no puede comprobar la integridad de imagen del archivo \Device\HarddiskVolume1\Windows\explorer.exe porque el conjunto de hashes de imagen por página no se encuentra en el sistema.
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.3.40298 - BitTorrent Inc.)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe Digital Editions 2.0 (HKLM-x32\...\Adobe Digital Editions 2.0) (Version: 2.0.1 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.203 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.203 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) - Español (HKLM-x32\...\{AC76BA86-7AD7-1034-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{6119B3A6-3603-9695-0398-CDF2AF0A13F8}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Assassins Creed IV Black Flag version 1.0.0.0 (HKLM-x32\...\Assassins Creed IV Black Flag_is1) (Version: 1.0.0.0 - RePack by SEYTER)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Avast Free Antivirus (HKLM-x32\...\avast) (Version: 10.2.2218 - AVAST Software)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Battlefield 3™ (HKLM-x32\...\{64BFBE7A-886C-4CA2-A9B4-0C2B5A5942BC}) (Version: 1.6.0.0 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.6.2 - EA Digital Illusions CE AB)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.05 - Piriform)
Cisco Packet Tracer 5.3 (HKLM-x32\...\Cisco Packet Tracer 5.3_is1) (Version:  - Cisco Systems, Inc.)
Cisco Packet Tracer 6.0.1 (HKLM-x32\...\Cisco Packet Tracer 6.0.1_is1) (Version:  - Cisco Systems, Inc.)
Compatibilidad con Aplicaciones de Apple (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Composer - Php Dependency Manager (HKLM-x32\...\{7315AF68-E777-496A-A6A2-4763A98ED35A}_is1) (Version:  - getcomposer.org)
CPUID CPU-Z 1.66.1 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Cuevana Storm versión 0.3b (HKLM-x32\...\{2AFB4518-E1D7-4D74-B4FC-C65AE00E531D}_is1) (Version: 0.3b - Cuevana)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.47.1.0337 - Disc Soft Ltd)
DAZ Content Management Service (HKLM-x32\...\DAZ Content Management Service 4.8.1.7) (Version: 4.8.1.7 - DAZ 3D)
Dev-C++ (HKLM-x32\...\Dev-C++) (Version: 5.6.3 - Bloodshed Software)
DivX H.264 decoder 8.2.0.26 (HKLM-x32\...\divxh264_is1) (Version: 8.2.0.26 - )
Dropbox (HKCU\...\Dropbox) (Version: 3.6.8 - Dropbox, Inc.)
Eines de correcció del Microsoft Office 2013: català (HKLM-x32\...\{90150000-001F-0403-0000-0000000FF1CE}) (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Ferramentas de verificación de Microsoft Office 2013 - Galego (HKLM-x32\...\{90150000-001F-0456-0000-0000000FF1CE}) (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
ffdshow v1.3.4527 [2013-12-03] (HKLM-x32\...\ffdshow_is1) (Version: 1.3.4527.0 - )
Galería de fotos (HKLM-x32\...\{F7314CA2-F900-46D7-9EA1-FBDD9D73F765}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.134 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GPL Ghostscript (HKLM\...\GPL Ghostscript 9.10) (Version: 9.10 - Artifex Software Inc.)
Grand Theft Auto IV (HKLM-x32\...\{5454083B-1308-4485-BF17-1110000D8301}) (Version: 1.0.0013.131 - Rockstar Games Inc.) Hidden
Grand Theft Auto IV (HKLM-x32\...\{579BA58C-F33D-4970-9953-B94B43768AC3}) (Version: 1.00.0000 - Rockstar Games)
Grand Theft Auto V (HKLM-x32\...\Grand Theft Auto V_R.G. Mechanics_is1) (Version:  - R.G. Mechanics, ProZorg_tm)
GSview 5.0 (HKLM\...\GSview 5.0) (Version: 5.0 - Ghostgum Software Pty Ltd)
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
HP Support Solutions Framework (HKLM-x32\...\{C679AFD4-419E-4B03-8D48-BDB9A1F1F3A7}) (Version: 12.0.26.54 - Hewlett-Packard Company)
iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
Java 8 Update 40 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418040F0}) (Version: 8.0.400 - Oracle Corporation)
Java 8 Update 40 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218040F0}) (Version: 8.0.400 - Oracle Corporation)
Java SE Development Kit 7 Update 40 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0170400}) (Version: 1.7.0.400 - Oracle)
K-Lite Codec Pack 10.6.5 Basic (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.6.5 - )
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
League of Legends (HKLM-x32\...\{C3342033-211F-40DD-A03D-0E775B8DEA98}) (Version: 3.0.1 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
LG United Mobile Drivers (HKLM-x32\...\{55031CEF-CE75-4A5C-8DEA-60577820529B}) (Version: 3.10.1.0 - LG Electronics)
Ma-Config.com (64 bits) (HKLM\...\{B002C7DE-2606-4181-9547-04EA4ACA4C46}) (Version: 7.0.178 - Cybelsoft)
Malwarebytes Anti-Malware versión 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Multi-Targeting Pack (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (español) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 3082) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{59E4543A-D49D-4489-B445-473D763C79AF}) (Version: 2.0.672.0 - Microsoft Corporation)
Microsoft Help Viewer 1.0 (HKLM\...\Microsoft Help Viewer 1.0) (Version: 1.0.30319 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (HKLM-x32\...\Office15.PROPLUS) (Version: 15.0.4420.1017 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ESN (HKLM-x32\...\{2A78694E-ACFE-4D5A-9B0F-C0EBEFA3F280}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ESN (HKLM\...\{24965A31-311D-462D-BAA8-B482ABA115D8}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
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Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
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Microsoft Visual C++ 2010 Express - ESN (HKLM-x32\...\Microsoft Visual C++ 2010 Express - ESN) (Version: 10.0.30319 - Microsoft Corporation)
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Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{f0080ca2-80ae-4958-b6eb-e8fa916d744a}) (Version: 11.0.61030.0 - Корпорация Майкрософт)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{26d3efd6-ca22-4f93-bf78-c422efaf105d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Express Prerequisites x64 - ESN (HKLM\...\{8557776A-3E8B-335B-8EF7-EFBB02C6948C}) (Version: 10.0.30319 - Microsoft Corporation)
Minecraft1.6.2 (HKLM-x32\...\Minecraft1.6.2) (Version:  - )
MKLOL (HKCU\...\MKLOL) (Version:  - )
Movie Maker (HKLM-x32\...\{45898170-E68C-4F02-AA35-C2186BF347A3}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{F25C8769-16B6-4B19-BB0B-76F213829AC6}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mozilla Firefox 34.0.5 (x86 es-ES) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 es-ES)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
Mp3tag v2.58 (HKLM-x32\...\Mp3tag) (Version: v2.58 - Florian Heidenreich)
MySQL Connector C++ 1.1.3 (HKLM\...\{5C7A1ED6-DC5F-4017-B363-3E80644B4BD0}) (Version: 1.1.3 - Oracle and/or its affiliates)
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MySQL Connector Net 6.7.4 (HKLM-x32\...\{D6952EDA-6AC4-4480-A060-BD6025B15BAD}) (Version: 6.7.4 - Oracle)
MySQL Connector/C 6.1 (HKLM\...\{BDD417A0-EBEC-46E4-8879-426B9C617C53}) (Version: 6.1.3 - Oracle Corporation)
MySQL Connector/ODBC 5.2 (HKLM\...\{6F4E90AC-3B32-4631-A9E5-5CC0186CA97B}) (Version: 5.2.6 - Oracle Corporation)
MySQL Documents 5.5 (HKLM-x32\...\{9F05B33F-4035-44BE-B8BD-2ACA47DF7055}) (Version: 5.5.36 - Oracle Corporation)
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========================= Memory info: ===================================
Percentage of memory in use: 29%
Total physical RAM: 6143.3 MB
Available physical RAM: 4325.7 MB
Total Virtual: 12284.81 MB
Available Virtual: 9644.91 MB
 
========================= Partitions: =====================================
1 Drive c: (Windows 7) (Fixed) (Total:190.18 GB) (Free:11.6 GB) NTFS
2 Drive d: (Windows 8) (Fixed) (Total:70.47 GB) (Free:9.71 GB) NTFS
5 Drive h: (Datos) (Fixed) (Total:19.53 GB) (Free:10.82 GB) NTFS
 
========================= Users: ========================================
Cuentas de usuario de \\PABLO-PC
 
Administrador            Invitado                 Pablo                    
Se ha completado el comando correctamente.
 
**** End of log ****
 
http://speccy.piriform.com/results/CtuooThQivq1XnaLZvQzZbq


Edited by hamluis, 14 July 2015 - 03:28 PM.


#4 hamluis

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Posted 14 July 2015 - 03:43 PM

First item I believe which needs to be addressed...insufficient free space on the Windows partition.  A partition with 190GB total space...should have 29GB of free space or more.  Windows may not function appropriately when the free space is below the standardized minimun.

 

I suggest you move some data files to your other partitions/drives...or get more storage and move data files from the Windows partition.\

 

Once that is done...I would uninstall, then reinstall the Realtek audio drivers.

 

Let us know if situation then changes.

 

Louis



#5 kpagcha

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Posted 14 July 2015 - 03:48 PM

First item I believe which needs to be addressed...insufficient free space on the Windows partition.  A partition with 190GB total space...should have 29GB of free space or more.  Windows may not function appropriately when the free space is below the standardized minimun.

 

I suggest you move some data files to your other partitions/drives...or get more storage and move data files from the Windows partition.\

 

Once that is done...I would uninstall, then reinstall the Realtek audio drivers.

 

Let us know if situation then changes.

 

Louis

 

I have tried reinstalling the drivers countless times and the problems persists.

 

The thing is I uninstall every driver from the device manager and then when I install the Realtek one downloaded from the official page, it seems like it has no effect, there's no response from the system confirming the driver is making the audio work. Then the installation requests reseting the computer, and then when it's on back again Windows begins to install some drivers automatically, and the "screen" icon appears again. It's like the Realtek driver is not detected.

 

And anyway, that does not explain why audio isn't working in Ubuntu either.

 

What does the free space have to do? The audio worked perfectly before and the amount of space was the same. Anyway, I'll try my best to free some space up.


Edited by kpagcha, 14 July 2015 - 04:01 PM.





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