This is my first post and I will appreciate any help in solving the following error message "specified module cannot be found." I clicked on an ad earlier that started opening mutliple browser pages on firefox. I tried to kill it using task manager however it has now stopped some of the system processes. I have a HP desktop, Windows 7 Home Premium service pack 1, processor- Intel R Cose TM i5 , 64 bit
When I try to access Malware removal programs such as Malwarebytes in normal mode, I constantly get the following error messages
"c:\Program Files (x86)\Malwarebytes Anit- Malware\mbam.exe" The specified module cannot be found.
Same thing happens when I try to access cmd command, run as administrator- error message - c:\Windows\System32\cmd.exe The specified module cannot be found.
I am also not able to access any microsoft system settings such as device manager, system protection, etc..
I am also not able to system restore under normal mode- error message is " c:\Windows\system32\rstrui.exe The specified module could not be found'
I rebooted in safe mode with networking and I can access the above programs in safe mode however when I run scans, no maware is detected.
I am not sure of what I can do other than a clean restore at this point. I will greatly appreciate any help.
I have completed scans under the safe mode and have logs from Malwarebyte scans, TDSSkiller, hitmanpro, minitoolbox and can post if it helps.
Thank you in advance,
Edited by regon, 12 July 2015 - 04:25 PM.