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I think i may be infected with 'isnare" Help please!


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24 replies to this topic

#1 John in Oman

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Posted 12 July 2015 - 07:40 AM

I use Flash player every day and i suspect that isnare has found its way into my laptop. I have tried to check holding down the Windows/F keys but when i type in isnare, it comes up the that dreaded 'website cannot be found' notice. I am getting that in a high percentage of sites i visit anyway and normally i get in after a couple of attempts. But not with isnare.

 

How do i find out for sure i am infected? I understand Flash player in the real culprit behind all this, but i have failed to find a good alternative to it. I hope i am in the right 'department' for this question by the way!. Many thanks.  JH.



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#2 Broni

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Posted 12 July 2015 - 11:59 AM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 John in Oman

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Posted 13 July 2015 - 01:05 AM

Thank you. Here is the result of the first item on your list.

 

esults of screen317's Security Check version 1.005  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 CCleaner     
  Adobe Flash Player 17.0.0.191 Flash Player out of Date!  
 Adobe Reader 10.1.14 Adobe Reader out of Date!  
 Mozilla Firefox 38.0.5 Firefox out of Date!  
 Google Chrome (43.0.2357.130) 
 Google Chrome (43.0.2357.132) 
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 


#4 John in Oman

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Posted 13 July 2015 - 01:11 AM

Item 2.

 

arbar Service Scanner Version: 17-01-2015
Ran by john (administrator) on 13-07-2015 at 07:08:30
Running from "C:\Users\john\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcsvc.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#5 John in Oman

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Posted 13 July 2015 - 02:30 AM

 
Neither Malwarebyte systems came up with an issues.
 
 
 
MiniToolBox by Farbar  Version: 01-07-2015
Ran by john (administrator) on 13-07-2015 at 08:22:46
Running from "C:\Users\john\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Model: Compaq Presario C700 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
::1             localhost
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection (Connected)
Atheros AR5007 802.11b/g WiFi Adapter = Wireless Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : john-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : domain.name
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
   Physical Address. . . . . . . . . : 00-1F-3A-99-45-2F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : domain.name
   Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
   Physical Address. . . . . . . . . : 00-1E-EC-20-2C-B3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6caf:cb77:4fb2:eafc%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 13, 2015 4:52:13 AM
   Lease Expires . . . . . . . . . . : Thursday, July 16, 2015 4:52:13 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 234888940
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-F5-BA-13-00-1E-EC-20-2C-B3
   DNS Servers . . . . . . . . . . . : 208.67.222.222
                                       208.67.220.220
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : domain.name
   Description . . . . . . . . . . . : isatap.domain.name
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 7:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{653C3F11-DED6-49DB-863B-635EAD3AC60F}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  resolver1.opendns.com
Address:  208.67.222.222
 
Name:    google.com
Addresses:  2404:6800:4008:c04::71
 58.69.77.85
 58.69.77.89
 58.69.77.83
 58.69.77.84
 58.69.77.88
 58.69.77.87
 58.69.77.91
 58.69.77.90
 58.69.77.82
 58.69.77.92
 58.69.77.86
 58.69.77.93
 
 
 
Pinging google.com [122.2.128.246] with 32 bytes of data:
 
Reply from 122.2.128.246: bytes=32 time=15ms TTL=58
 
Reply from 122.2.128.246: bytes=32 time=13ms TTL=58
 
 
 
Ping statistics for 122.2.128.246:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 13ms, Maximum = 15ms, Average = 14ms
 
Server:  resolver1.opendns.com
Address:  208.67.222.222
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 2001:4998:44:204::a7
 98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
Reply from 206.190.36.45: bytes=32 time=181ms TTL=48
 
Reply from 206.190.36.45: bytes=32 time=180ms TTL=48
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 180ms, Maximum = 181ms, Average = 180ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
 11 ...00 1f 3a 99 45 2f ...... Atheros AR5007 802.11b/g WiFi Adapter
 10 ...00 1e ec 20 2c b3 ...... Realtek RTL8139/810x Family Fast Ethernet NIC
  1 ........................... Software Loopback Interface 1
 13 ...00 00 00 00 00 00 00 e0  isatap.domain.name
 12 ...00 00 00 00 00 00 00 e0  isatap.{653C3F11-DED6-49DB-863B-635EAD3AC60F}
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.103     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.103    276
    192.168.1.103  255.255.255.255         On-link     192.168.1.103    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.103    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.103    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.103    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    276 fe80::/64                On-link
 10    276 fe80::6caf:cb77:4fb2:eafc/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [48640] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/12/2015 03:32:05 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/12/2015 03:32:05 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:50:19 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:50:17 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:30:33 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/09/2015 00:52:33 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/09/2015 00:52:30 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/07/2015 07:43:54 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/07/2015 07:43:53 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/06/2015 07:15:44 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
 
System errors:
=============
Error: (07/12/2015 03:26:52 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{2171C8F5-E2BC-4138-85AD-D12364B06A68} because another computer on the network has the same name.  The server could not start.
 
Error: (07/12/2015 02:46:49 AM) (Source: DCOM) (User: )
Description: {C2BFE331-6739-4270-86C9-493D9A04CD38}
 
Error: (07/10/2015 08:59:10 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80070643Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.201.1406.0){FC2516BE-ADE0-4DC9-B746-150E65546B37}201
 
Error: (07/10/2015 08:57:12 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.201.1406.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (07/10/2015 08:57:08 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update the engine.
 
New Engine Version: 
 
Previous Engine Version: 2.1.11804.0
 
Engine Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Error Code: %NT AUTHORITY601
 
Error description: %NT AUTHORITY602
 
Error: (07/10/2015 08:57:08 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 115.3.0.0
 
Update Source: %NT AUTHORITY15
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (07/10/2015 08:38:37 AM) (Source: Service Control Manager) (User: )
Description: Google Update Service (gupdate)%%1053
 
Error: (07/10/2015 08:38:37 AM) (Source: Service Control Manager) (User: )
Description: 30000Google Update Service (gupdate)
 
Error: (07/10/2015 08:38:37 AM) (Source: DCOM) (User: )
Description: 1053gupdate/comsvc{4EB61BAC-A3B6-4760-9581-655041EF4D69}
 
Error: (07/10/2015 08:36:45 AM) (Source: Microsoft Antimalware) (User: )
Description: %60 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.
 
Signatures Attempted: %24
 
Error Code: 0x80070002
 
Error description: The system cannot find the file specified. 
 
Signature version: 0.0.0.0;0.0.0.0
 
Engine version: %600
 
 
Microsoft Office Sessions:
=========================
Error: (07/12/2015 03:32:05 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/12/2015 03:32:05 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:50:19 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:50:17 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:30:33 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/09/2015 00:52:33 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/09/2015 00:52:30 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/07/2015 07:43:54 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/07/2015 07:43:53 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/06/2015 07:15:44 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-07-13 07:50:10.508
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:50:10.352
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:50:10.211
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:50:10.071
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:50:09.915
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:50:09.775
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:49:26.761
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:49:26.620
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:49:26.474
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:49:26.334
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.191 - Adobe Systems Incorporated)
Adobe Reader X (10.1.14) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.14 - Adobe Systems Incorporated)
Auslogics DiskDefrag (HKLM\...\{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1) (Version: 5.4.0.0 - Auslogics Labs Pty Ltd)
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.42.0.50 - Conexant)
Google Chrome (HKLM\...\Google Chrome) (Version: 43.0.2357.132 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.24.15 - Google Inc.) Hidden
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDAUDIO_HERMOSA_HSF) (Version:  - )
HP Deskjet 1510 series Basic Device Software (HKLM\...\{61268BF7-3EC8-4CDC-922B-C8F718A0D46F}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Deskjet 1510 series Help (HKLM\...\{2E25FCEB-EFCB-4696-AA01-D3CBAC721831}) (Version: 30.0.0 - Hewlett Packard)
HP FWUpdateEDO2 (HKLM\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Quick Launch Buttons (HKLM\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.14.1 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 38.0.5 (x86 en-US) (HKLM\...\Mozilla Firefox 38.0.5 (x86 en-US)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 38.0.5 - Mozilla)
OpenOffice 4.1.1 (HKLM\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Product Improvement Study for HP Deskjet 1510 series (HKLM\...\{0D3AAA98-358E-44FE-98FA-F27146FF52CA}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
QLBCASL (HKLM\...\{F1D7AC58-554A-4A58-B784-B61558B1449A}) (Version: 6.40.17.2 - Hewlett-Packard) Hidden
Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista (HKLM\...\{AE46ABD3-D625-467F-B5A7-8D3FFF077F0D}) (Version: 1.00.0000 - Realtek)
Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version:  - )
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 53%
Total physical RAM: 2037.27 MB
Available physical RAM: 944.52 MB
Total Virtual: 4321.82 MB
Available Virtual: 3143.42 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:101.15 GB) (Free:31.66 GB) NTFS
2 Drive d: (PRESARIO_RP) (Fixed) (Total:10.64 GB) (Free:7.9 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JOHN-PC
 
Administrator            Guest                    john                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
01-07-2015 04:01:42 Scheduled Checkpoint
02-07-2015 06:18:52 Windows Update
02-07-2015 06:36:15 Windows Update
05-07-2015 08:52:48 Windows Update
06-07-2015 06:15:44 Scheduled Checkpoint
07-07-2015 06:43:54 Scheduled Checkpoint
08-07-2015 23:52:33 Windows Update
10-07-2015 07:30:32 Restore Operation
10-07-2015 07:50:19 Windows Update
12-07-2015 14:32:05 Scheduled Checkpoint
 
**** End of log ****
MiniToolBox by Farbar  Version: 01-07-2015
Ran by john (administrator) on 13-07-2015 at 08:22:46
Running from "C:\Users\john\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Model: Compaq Presario C700 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
::1             localhost
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection (Connected)
Atheros AR5007 802.11b/g WiFi Adapter = Wireless Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : john-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : domain.name
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
   Physical Address. . . . . . . . . : 00-1F-3A-99-45-2F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : domain.name
   Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
   Physical Address. . . . . . . . . : 00-1E-EC-20-2C-B3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6caf:cb77:4fb2:eafc%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 13, 2015 4:52:13 AM
   Lease Expires . . . . . . . . . . : Thursday, July 16, 2015 4:52:13 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 234888940
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-F5-BA-13-00-1E-EC-20-2C-B3
   DNS Servers . . . . . . . . . . . : 208.67.222.222
                                       208.67.220.220
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : domain.name
   Description . . . . . . . . . . . : isatap.domain.name
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 7:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{653C3F11-DED6-49DB-863B-635EAD3AC60F}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  resolver1.opendns.com
Address:  208.67.222.222
 
Name:    google.com
Addresses:  2404:6800:4008:c04::71
 58.69.77.85
 58.69.77.89
 58.69.77.83
 58.69.77.84
 58.69.77.88
 58.69.77.87
 58.69.77.91
 58.69.77.90
 58.69.77.82
 58.69.77.92
 58.69.77.86
 58.69.77.93
 
 
 
Pinging google.com [122.2.128.246] with 32 bytes of data:
 
Reply from 122.2.128.246: bytes=32 time=15ms TTL=58
 
Reply from 122.2.128.246: bytes=32 time=13ms TTL=58
 
 
 
Ping statistics for 122.2.128.246:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 13ms, Maximum = 15ms, Average = 14ms
 
Server:  resolver1.opendns.com
Address:  208.67.222.222
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 2001:4998:44:204::a7
 98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
Reply from 206.190.36.45: bytes=32 time=181ms TTL=48
 
Reply from 206.190.36.45: bytes=32 time=180ms TTL=48
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 180ms, Maximum = 181ms, Average = 180ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
 11 ...00 1f 3a 99 45 2f ...... Atheros AR5007 802.11b/g WiFi Adapter
 10 ...00 1e ec 20 2c b3 ...... Realtek RTL8139/810x Family Fast Ethernet NIC
  1 ........................... Software Loopback Interface 1
 13 ...00 00 00 00 00 00 00 e0  isatap.domain.name
 12 ...00 00 00 00 00 00 00 e0  isatap.{653C3F11-DED6-49DB-863B-635EAD3AC60F}
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.103     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.103    276
    192.168.1.103  255.255.255.255         On-link     192.168.1.103    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.103    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.103    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.103    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    276 fe80::/64                On-link
 10    276 fe80::6caf:cb77:4fb2:eafc/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [48640] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/12/2015 03:32:05 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/12/2015 03:32:05 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:50:19 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:50:17 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:30:33 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/09/2015 00:52:33 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/09/2015 00:52:30 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/07/2015 07:43:54 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/07/2015 07:43:53 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/06/2015 07:15:44 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
 
System errors:
=============
Error: (07/12/2015 03:26:52 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{2171C8F5-E2BC-4138-85AD-D12364B06A68} because another computer on the network has the same name.  The server could not start.
 
Error: (07/12/2015 02:46:49 AM) (Source: DCOM) (User: )
Description: {C2BFE331-6739-4270-86C9-493D9A04CD38}
 
Error: (07/10/2015 08:59:10 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80070643Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.201.1406.0){FC2516BE-ADE0-4DC9-B746-150E65546B37}201
 
Error: (07/10/2015 08:57:12 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.201.1406.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (07/10/2015 08:57:08 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update the engine.
 
New Engine Version: 
 
Previous Engine Version: 2.1.11804.0
 
Engine Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Error Code: %NT AUTHORITY601
 
Error description: %NT AUTHORITY602
 
Error: (07/10/2015 08:57:08 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 115.3.0.0
 
Update Source: %NT AUTHORITY15
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (07/10/2015 08:38:37 AM) (Source: Service Control Manager) (User: )
Description: Google Update Service (gupdate)%%1053
 
Error: (07/10/2015 08:38:37 AM) (Source: Service Control Manager) (User: )
Description: 30000Google Update Service (gupdate)
 
Error: (07/10/2015 08:38:37 AM) (Source: DCOM) (User: )
Description: 1053gupdate/comsvc{4EB61BAC-A3B6-4760-9581-655041EF4D69}
 
Error: (07/10/2015 08:36:45 AM) (Source: Microsoft Antimalware) (User: )
Description: %60 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.
 
Signatures Attempted: %24
 
Error Code: 0x80070002
 
Error description: The system cannot find the file specified. 
 
Signature version: 0.0.0.0;0.0.0.0
 
Engine version: %600
 
 
Microsoft Office Sessions:
=========================
Error: (07/12/2015 03:32:05 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/12/2015 03:32:05 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:50:19 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:50:17 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/10/2015 08:30:33 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/09/2015 00:52:33 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/09/2015 00:52:30 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/07/2015 07:43:54 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/07/2015 07:43:53 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
Error: (07/06/2015 07:15:44 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
 
System Error:
Access is denied.
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-07-13 07:50:10.508
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:50:10.352
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:50:10.211
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:50:10.071
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:50:09.915
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:50:09.775
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:49:26.761
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:49:26.620
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:49:26.474
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-07-13 07:49:26.334
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.191 - Adobe Systems Incorporated)
Adobe Reader X (10.1.14) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.14 - Adobe Systems Incorporated)
Auslogics DiskDefrag (HKLM\...\{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1) (Version: 5.4.0.0 - Auslogics Labs Pty Ltd)
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.42.0.50 - Conexant)
Google Chrome (HKLM\...\Google Chrome) (Version: 43.0.2357.132 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.24.15 - Google Inc.) Hidden
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDAUDIO_HERMOSA_HSF) (Version:  - )
HP Deskjet 1510 series Basic Device Software (HKLM\...\{61268BF7-3EC8-4CDC-922B-C8F718A0D46F}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Deskjet 1510 series Help (HKLM\...\{2E25FCEB-EFCB-4696-AA01-D3CBAC721831}) (Version: 30.0.0 - Hewlett Packard)
HP FWUpdateEDO2 (HKLM\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Quick Launch Buttons (HKLM\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.14.1 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 38.0.5 (x86 en-US) (HKLM\...\Mozilla Firefox 38.0.5 (x86 en-US)) (Version: 38.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 38.0.5 - Mozilla)
OpenOffice 4.1.1 (HKLM\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Product Improvement Study for HP Deskjet 1510 series (HKLM\...\{0D3AAA98-358E-44FE-98FA-F27146FF52CA}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
QLBCASL (HKLM\...\{F1D7AC58-554A-4A58-B784-B61558B1449A}) (Version: 6.40.17.2 - Hewlett-Packard) Hidden
Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista (HKLM\...\{AE46ABD3-D625-467F-B5A7-8D3FFF077F0D}) (Version: 1.00.0000 - Realtek)
Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version:  - )
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 53%
Total physical RAM: 2037.27 MB
Available physical RAM: 944.52 MB
Total Virtual: 4321.82 MB
Available Virtual: 3143.42 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:101.15 GB) (Free:31.66 GB) NTFS
2 Drive d: (PRESARIO_RP) (Fixed) (Total:10.64 GB) (Free:7.9 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JOHN-PC
 
Administrator            Guest                    john                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
01-07-2015 04:01:42 Scheduled Checkpoint
02-07-2015 06:18:52 Windows Update
02-07-2015 06:36:15 Windows Update
05-07-2015 08:52:48 Windows Update
06-07-2015 06:15:44 Scheduled Checkpoint
07-07-2015 06:43:54 Scheduled Checkpoint
08-07-2015 23:52:33 Windows Update
10-07-2015 07:30:32 Restore Operation
10-07-2015 07:50:19 Windows Update
12-07-2015 14:32:05 Scheduled Checkpoint
 
**** End of log

 

 

I seem to be done. Thank you Broni.



#6 Broni

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Posted 13 July 2015 - 10:30 AM

rKill?


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#7 John in Oman

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Posted 13 July 2015 - 05:07 PM

Oops Sorry.

 

 

  Rkill 2.7.0 by Lawrence Abrams (Grinler)

Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 07/13/2015 11:04:06 PM in x86 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
  ::1             localhost
 
Program finished at: 07/13/2015 11:05:05 PM
Execution time: 0 hours(s), 0 minute(s), and 58 seconds(s)


#8 Broni

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Posted 13 July 2015 - 05:10 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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#9 John in Oman

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Posted 14 July 2015 - 02:49 AM

# AdwCleaner v4.208 - Logfile created 14/07/2015 at 08:44:21
# Updated 09/07/2015 by Xplode
# Database : 2015-07-11.1 [Server]
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (x86)
# Username : john - JOHN-PC
# Running from : C:\Users\john\Downloads\adwcleaner_4.208.exe
# Option : Cleaning
 
***** [ Services ] *****
 
Service Deleted : swdumon
 
***** [ Files / Folders ] *****
 
File Deleted : C:\Windows\system32\drivers\swdumon.sys
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16659
 
 
-\\ Mozilla Firefox v38.0.5 (x86 en-US)
 
 
-\\ Google Chrome v43.0.2357.132
 
 
*************************
 
AdwCleaner[R0].txt - [918 bytes] - [14/07/2015 08:43:12]
AdwCleaner[S0].txt - [813 bytes] - [14/07/2015 08:44:21]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [871  bytes] ##########


#10 John in Oman

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Posted 14 July 2015 - 03:52 AM

Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.4.7 (07.13.2015:1)
OS: Windows Vista ™ Home Premium x86
Ran by john on Tue 07/14/2015 at  8:50:30.53
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
Successfully deleted: [Task] C:\Windows\System32\tasks\SlimCleaner Plus (Scheduled Scan - john)
Successfully deleted: [Task] C:\Windows\tasks\SlimCleaner Plus (Scheduled Scan - john).job
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] C:\users\public\documents\downloaded installers
 
 
 
~~~ Chrome
 
 
[C:\Users\john\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset
 
[C:\Users\john\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
 
[C:\Users\john\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset
 
[C:\Users\john\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 07/14/2015 at  8:53:17.95
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#11 John in Oman

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Posted 14 July 2015 - 03:58 AM

Sorry but i have given up on Sophos. After close to an hour the green progress mark had hardly moved.  Nothing had been found of course! What alternative is there please? What about Comodo?



#12 Broni

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Posted 14 July 2015 - 05:44 PM

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

 


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#13 John in Oman

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Posted 14 July 2015 - 10:35 PM

ESET is not available to me as i am not in the USA. I live in the Philippines!



#14 Broni

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Posted 14 July 2015 - 11:30 PM

Please click HERE to download Kaspersky Virus Removal Tool.

  • Double click on the file you just downloaded and let it install.
  • It will install to your desktop (be patient; it may take a while).
  • Accept license agreement and click "Start" button.
  • Click on Settings button p4484522.gif
    • In Scan scope leave pre-checked items as they're and also checkmark My Computer
    • In Actions checkmark Select action: (disinfect; delete if disinfection fails) instead of preselected Prompt on detection
  • Click on Automatic Scan tab and then click on Start scanning button.
  • Before it is done it may prompt for action regardless of the setting so choose delete if prompted.
  • When the scan is done NO log will be produced.
  • Click on Report button p4484523.gif then on Automatic Scan report tab.
  • Right click anywhere within right pane, click Select All then right click again and click Copy.
  • This will copy the items that it found to the clipboard you can then open notepad (go to start then run then type in notepad) and choose paste to paste the contents into Notepad.
  • You can save this on the desktop.
  • Post the contents of the document in your next reply.

 


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#15 John in Oman

John in Oman
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Posted 15 July 2015 - 03:30 AM

It's telling me it will take 4/8 hours!!?

 

OK It took about 20 mins!!


Edited by John in Oman, 15 July 2015 - 04:02 AM.





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