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5 replies to this topic

#1 BlueSapphire

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Posted 11 July 2015 - 09:07 PM

The title pretty much says it all - except it seems to only happen when I'm on Instagram. I've upgraded to the latest version of flash. Could it be video card related? I have other display issues with this computer.

 

Edit: it's not just Instagram, it's also Vine. I don't spend much time on social feeds, so it's challenging to track which sites seem to be most affected by this problem, which only manifested within the last month. I thought it might be a bad flash update, but as noted, I've got the most current version.


Edited by BlueSapphire, 12 July 2015 - 10:29 AM.


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#2 jhayz

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Posted 13 July 2015 - 01:36 AM

Download MiniToolBox and open/run the program.
When open, checkmark or select all options then click Go.
A notepad will open then copy-paste the report on your next reply.

 

Please post the computer model next time.


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#3 BlueSapphire

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Posted 13 July 2015 - 08:23 AM

MiniToolBox by Farbar  Version: 01-07-2015
Ran by MINIhaha (administrator) on 13-07-2015 at 06:16:25
Running from "C:\Users\MINIhaha\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: 20B20011US Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek RTL8188E Wireless LAN 802.11n PCI-E NIC = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
TAP-Windows Adapter V9 = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : TwoFlower
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : PK5001Z

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-1D-9B-D0-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 28-E3-47-E1-6C-C8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 20-1A-06-C6-EE-CF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : PK5001Z
   Description . . . . . . . . . . . : Realtek RTL8188E Wireless LAN 802.11n PCI-E NIC
   Physical Address. . . . . . . . . : 28-E3-47-E1-6C-C8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::a0eb:d013:ad35:2d21%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.177(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 13, 2015 6:13:01 AM
   Lease Expires . . . . . . . . . . : Tuesday, July 14, 2015 6:13:01 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 254337863
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-BC-D1-05-28-E3-47-E1-6C-C8
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.2.26
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Reusable ISATAP Interface {86EEA9AF-96F9-437D-8E12-C2E46EDEDF41}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E1CDB370-15E4-470E-95A8-C5EC00BBEB3F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.PK5001Z:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : PK5001Z
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{21816874-7CC0-4DDA-A5DF-BFE6E06964B1}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  PK5001Z.PK5001Z
Address:  192.168.0.1

Name:    google.com
Addresses:  2607:f8b0:400a:805::1000
      173.194.33.168
      173.194.33.161
      173.194.33.163
      173.194.33.165
      173.194.33.164
      173.194.33.166
      173.194.33.169
      173.194.33.167
      173.194.33.174
      173.194.33.160
      173.194.33.162


Pinging google.com [173.194.33.165] with 32 bytes of data:
Reply from 173.194.33.165: bytes=32 time=14ms TTL=57
Reply from 173.194.33.165: bytes=32 time=13ms TTL=57

Ping statistics for 173.194.33.165:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 14ms, Average = 13ms
Server:  PK5001Z.PK5001Z
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
      2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=22ms TTL=53
Reply from 206.190.36.45: bytes=32 time=18ms TTL=53

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 22ms, Average = 20ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 19...00 ff 1d 9b d0 e9 ......TAP-Windows Adapter V9
 14...28 e3 47 e1 6c c8 ......Microsoft Virtual WiFi Miniport Adapter
 12...20 1a 06 c6 ee cf ......Realtek PCIe GBE Family Controller
 11...28 e3 47 e1 6c c8 ......Realtek RTL8188E Wireless LAN 802.11n PCI-E NIC
  1...........................Software Loopback Interface 1
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.177     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.177    281
    192.168.0.177  255.255.255.255         On-link     192.168.0.177    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.177    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.177    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.177    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::a0eb:d013:ad35:2d21/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/12/2015 08:18:27 PM) (Source: LSCWinService) (User: )
Description: Service cannot be started. The service process could not connect to the service controller

Error: (07/11/2015 03:59:34 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/11/2015 10:43:27 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/11/2015 10:43:03 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/11/2015 06:18:09 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/10/2015 08:59:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/10/2015 05:17:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/06/2015 06:20:58 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/05/2015 07:08:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: Creative Cloud.exe, version: 3.0.0.74, time stamp: 0x553504a0
Faulting module name: ContainerUI.dll, version: 3.0.0.74, time stamp: 0x55350560
Exception code: 0xc0000005
Fault offset: 0x0005d691
Faulting process id: 0x197c
Faulting application start time: 0xCreative Cloud.exe0
Faulting application path: Creative Cloud.exe1
Faulting module path: Creative Cloud.exe2
Report Id: Creative Cloud.exe3

Error: (07/05/2015 07:08:07 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: Mp3tagShell64.dll, version: 2.59.0.0, time stamp: 0x5352f69c
Exception code: 0xc0000005
Fault offset: 0x00000000000195c0
Faulting process id: 0x7c8
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3


System errors:
=============
Error: (07/12/2015 08:22:12 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753635.

Error: (07/12/2015 08:18:27 PM) (Source: Service Control Manager) (User: )
Description: The LSCWinService service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (07/12/2015 05:09:10 PM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

Error: (07/12/2015 10:47:42 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR2.

Error: (07/12/2015 10:47:41 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR2.

Error: (07/12/2015 10:47:40 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR2.

Error: (07/12/2015 08:52:40 AM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

Error: (07/12/2015 08:16:10 AM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

Error: (07/12/2015 08:12:23 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753635.

Error: (07/11/2015 08:58:58 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LENOVO.CAMMUTE service.


Microsoft Office Sessions:
=========================
Error: (07/12/2015 08:18:27 PM) (Source: LSCWinService)(User: )
Description: Service cannot be started. The service process could not connect to the service controller

Error: (07/11/2015 03:59:34 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe

Error: (07/11/2015 10:43:27 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe

Error: (07/11/2015 10:43:03 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe

Error: (07/11/2015 06:18:09 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe

Error: (07/10/2015 08:59:10 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe

Error: (07/10/2015 05:17:54 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe

Error: (07/06/2015 06:20:58 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe

Error: (07/05/2015 07:08:33 AM) (Source: Application Error)(User: )
Description: Creative Cloud.exe3.0.0.74553504a0ContainerUI.dll3.0.0.7455350560c00000050005d691197c01d0b72bdade99b0C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exeC:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\ContainerUI.dll516191e6-231f-11e5-8ddd-201a06c6eecf

Error: (07/05/2015 07:08:07 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4Mp3tagShell64.dll2.59.0.05352f69cc000000500000000000195c07c801d0b72b99889141C:\Windows\Explorer.EXEC:\Program Files (x86)\Mp3tag\Mp3tagShell64.dll41fad28e-231f-11e5-8ddd-201a06c6eecf


=========================== Installed Programs ============================

Adobe Acrobat DC (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-0C0F074E4100}) (Version: 15.007.20033 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.144 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.0.0.74 - Adobe Systems Incorporated)
Adobe Dreamweaver CC 2014 (HKLM-x32\...\{7F823F8E-4348-11E4-8BF8-81763C49AA32}) (Version: 15.0.0 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.191 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.203 - Adobe Systems Incorporated)
Adobe Photoshop CC 2014 (HKLM-x32\...\{D7A4F897-B20A-42D0-862D-CB5F6DB7391D}) (Version: 15.2 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
Amazon Send to Kindle (HKLM-x32\...\SendToKindle) (Version: 1.0.1.240 - Amazon)
AMD Catalyst Install Manager (HKLM\...\{82AA393A-8CF8-A2B7-EA09-88D39D151ABC}) (Version: 8.0.911.0 - Advanced Micro Devices, Inc.)
AMD Quick Stream (HKLM\...\{E9EED4AE-682B-4501-9574-D09A21717599}_is1) (Version: 3.4.4.0 - AppEx Networks)
ANT Drivers Installer x64 (HKLM\...\{E72458E7-8996-4D74-B178-3A3EE9095ACF}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
AnyDVD (HKLM-x32\...\AnyDVD) (Version: 7.5.1.0 - SlySoft)
AppNHost 1.0.5.1 (HKLM-x32\...\{A8CB86C7-CD4C-4C4F-AF6A-33D1CAC63562}) (Version: 1.0.5.1 - Mixesoft Project)
Audacity 2.0.2 (HKLM-x32\...\Audacity_is1) (Version: 2.0.2 - Audacity Team)
AudioShell 2.3.1 (HKLM\...\AudioShell_is1) (Version: 2.3.1 - Softpointer Inc)
AuthenTec Fingerprint Driver (HKLM\...\{89585C33-E934-463E-91E1-B0CF090FEC53}) (Version: 1.6.2.352 - AuthenTec) Hidden
AVG 2015 (HKLM\...\{3B3927B0-0A21-4B4C-9FF3-AB4C42E2AF79}) (Version: 15.0.4392 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\{6E4BAAF0-7F23-41E5-B16B-4727B6FC0C6F}) (Version: 15.0.6081 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.6081 - AVG Technologies)
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 18.5.0.909 - AVG Technologies)
Avidemux 2.6 - 64bits (HKLM-x32\...\Avidemux 2.6 - 64bits (64-bit)) (Version: 2.6.8.9046 - )
Belarc Advisor 8.3 (HKLM-x32\...\Belarc Advisor) (Version: 8.3.0.0 - Belarc Inc.)
Burn.Now 4.5 (HKLM-x32\...\{A3BE3F1E-2472-4211-8735-E8239BE49D9F}) (Version: 4.5.0 - Corel Corporation) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
CloneDVD2 (HKLM-x32\...\CloneDVD2) (Version:  - Elaborate Bytes)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.54.48.0 - Conexant)
Corel Burn.Now Lenovo Edition (HKLM-x32\...\InstallShield_{A3BE3F1E-2472-4211-8735-E8239BE49D9F}) (Version: 4.5.0 - Corel Corporation)
Corel DVD MovieFactory 7 (HKLM-x32\...\{50F68032-B5B7-4513-9116-C978DBD8F27A}) (Version: 7.0.0 - Corel Corporation) Hidden
Corel DVD MovieFactory Lenovo Edition (HKLM-x32\...\InstallShield_{50F68032-B5B7-4513-9116-C978DBD8F27A}) (Version: 7.0.0 - Corel Corporation)
Corel WinDVD (HKLM-x32\...\{5C1F18D2-F6B7-4242-B803-B5A78648185D}) (Version: 10.0.6.406 - Corel Inc.)
Create Recovery Media (HKLM-x32\...\{50DC5136-21E8-48BC-97E5-1AD055F6B0B6}) (Version: 1.20.0.00 - Lenovo Group Limited)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Direct DiscRecorder (HKLM-x32\...\{F2004B8D-7791-4B35-A3FA-D8CA8BB4DD81}) (Version: 1.00.0000 - Corel Corporation) Hidden
Direct DiscRecorder (HKLM-x32\...\InstallShield_{F2004B8D-7791-4B35-A3FA-D8CA8BB4DD81}) (Version: 1.00.0000 - Corel Corporation) Hidden
Disconnect Desktop (HKLM-x32\...\{5339EADE-2D0C-4F66-95CE-0502F8DE2BEF}) (Version: 1.0.5 - Disconnect) Hidden
Disconnect Desktop (HKLM-x32\...\Disconnect Desktop 1.0.5) (Version: 1.0.5 - Disconnect)
Elevated Installer (HKLM-x32\...\{0C262DA4-9A45-4154-976D-7AE94109DC4F}) (Version: 4.0.19.0 - Garmin Ltd or its subsidiaries) Hidden
EULAlyzer 2.0 (HKLM-x32\...\EULAlyzer_is1) (Version: 2.0.0 - Javacool Software LLC)
Evernote v. 5.8.11 (HKLM-x32\...\{B6B185C8-1C37-11E5-A35A-0050569584E9}) (Version: 5.8.11.8117 - Evernote Corp.)
FFmpeg v0.6.2 for Audacity (HKLM-x32\...\FFmpeg for Audacity_is1) (Version:  - )
Garmin Express (HKLM-x32\...\{3ee9d193-ab0b-47f1-a31c-cce4678679ce}) (Version: 4.0.19.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{A6227383-A4A9-4486-BB79-34AEBC34D987}) (Version: 4.0.19.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (HKLM-x32\...\{557486A3-48C6-426E-A717-358A75DD27D9}) (Version: 4.0.19.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 42.0.2311.90 - Google Inc.)
Google Earth (HKLM-x32\...\{7A25D130-4EC8-11E1-BEA4-B8AC6F97B88E}) (Version: 6.2.1.6014 - Google)
HandBrake 0.9.9.1 (HKLM-x32\...\HandBrake) (Version: 0.9.9.1 - )
HP ENVY 4500 series Basic Device Software (HKLM\...\{2369F346-79DE-4D08-8999-AACFF6F41A6F}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
HP ENVY 4500 series Help (HKLM-x32\...\{95BECC50-22B4-4FCA-8A2E-BF77713E6D3A}) (Version: 30.0.0 - Hewlett Packard)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.7.0 - LIGHTNING UK!)
Integrated Camera Driver Installer Package Ver.1.0.0.27 (HKLM-x32\...\{F8754583-7893-4CD8-9E51-1A08F3D4C1A9}) (Version: 1.0.0.27 - RICOH)
IPTInstaller (HKLM-x32\...\{08208143-777D-4A06-BB54-71BF0AD1BB70}) (Version: 4.0.9 - HTC)
Java 8 Update 45 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418045F0}) (Version: 8.0.450 - Oracle Corporation)
KeePass Password Safe 1.26 (HKLM-x32\...\KeePass Password Safe_is1) (Version: 1.26 - Dominik Reichl)
LADSPA_plugins-win-0.4.15 (HKLM-x32\...\LADSPA_plugins-win_is1) (Version:  - Audacity Team)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Lenovo Auto Scroll Utility (HKLM\...\LenovoAutoScrollUtility) (Version: 2.13 - )
Lenovo Patch Utility (HKLM-x32\...\{6E6E7725-C7BC-4C39-8B3F-14B67331A120}) (Version: 1.3.0.9 - Lenovo Group Limited)
Lenovo Patch Utility 64 bit (HKLM\...\{47C4D20F-1A75-44F4-BF51-479C3119BEEF}) (Version: 1.3.2.4 - Lenovo Group Limited) Hidden
Lenovo Power Management Driver (HKLM\...\Power Management Driver) (Version: 1.67.10.07 - )
Lenovo Registration (HKLM-x32\...\{6707C034-ED6B-4B6A-B21F-969B3606FBDE}) (Version: 1.0.3 - Lenovo Inc.)
Lenovo Solution Center (HKLM\...\{1CA74803-5CB2-4C03-BDBE-061EDC81CC7F}) (Version: 2.8.004.00 - Lenovo Group Limited)
Lenovo System Update (HKLM-x32\...\{25C64847-B900-48AD-A164-1B4F9B774650}) (Version: 5.06.0037 - Lenovo)
Lenovo User Guide (HKLM-x32\...\{13F59938-C595-479C-B479-F171AB9AF64F}) (Version: 1.0.0009.00 - Lenovo Group Limited)
Lenovo Warranty Information (HKLM-x32\...\{FD4EC278-C1B1-4496-99ED-C0BE1B0AA521}) (Version: 1.0.0005.00 - Lenovo)
Lenovo Welcome (HKLM-x32\...\{2DC26D10-CC6A-494F-BEA3-B5BC21126D5E}) (Version: 3.1.0022.00 - Lenovo Group Limited)
LockHunter version 1.0 beta 3, 64 bit edition (HKLM\...\LockHunter_is1) (Version:  - Crystal Rich, Ltd)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Martus 5.1.0 (HKLM-x32\...\Martus) (Version: 5.1.0 - The Benetech Initiative)
Message Center Plus (HKLM\...\{3849486C-FF09-4F5D-B491-3E179D58EE15}) (Version: 3.1.0004.00 - Lenovo Group Limited)
Metric Collection SDK (HKLM-x32\...\{DDAA788F-52E6-44EA-ADB8-92837B11BF26}) (Version: 1.1.0005.00 - Lenovo Group Limited) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 31.8.0 ESR (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.8.0 ESR (x86 en-US)) (Version: 31.8.0 - Mozilla)
Mozilla Thunderbird 31.7.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 31.7.0 (x86 en-US)) (Version: 31.7.0 - Mozilla)
Mp3tag v2.70 (HKLM-x32\...\Mp3tag) (Version: v2.70 - Florian Heidenreich)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Music Manager (HKCU\...\MusicManager) (Version:  - Google, Inc.)
OEM Application Profile (HKLM-x32\...\{C89A97B6-F991-EBB5-77B7-927BCF420EBE}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
On Screen Display (HKLM\...\OnScreenDisplay) (Version: 8.42.20 - )
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
OpenVPN 2.3.4-I603  (HKLM-x32\...\OpenVPN) (Version: 2.3.4-I603 - )
paint.net (HKLM\...\{19BD2C33-16A8-4ED1-B9EA-D9E35B21EC42}) (Version: 4.0.5 - dotPDN LLC)
PopMan 1.3.1 (HKLM-x32\...\PopMan-CH-Software_is1) (Version:  - CH-Software)
Power Manager (HKLM-x32\...\{DAC01CEE-5BAE-42D5-81FC-B687E84E8405}) (Version: 6.67.5 - Lenovo Group Limited)
PowerXpressHybrid (HKLM-x32\...\{097E024D-BE30-4D95-B5F3-B6AE9C1568D4}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
RapidBoot HDD Accelerator (HKLM-x32\...\Fastboot) (Version: 1.0.5.11 - Lenovo)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.72.410.2013 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.29005 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{9DAABC60-A5EF-41FF-B2B9-17329590CD5}) (Version: 1.00.0208 - REALTEK Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
SoftPerfect WiFi Guard version 1.0.5 (HKLM\...\{38AFD787-4D2E-4442-92D2-7739F5F92CF4}_is1) (Version: 1.0.5 - SoftPerfect Research)
SpiderOak x64 (HKLM\...\{5E61A03E-9E9E-40FD-8483-C85655BC67BB}) (Version: 5.0.3.10067 - SpiderOak)
SugarSync Manager (HKLM-x32\...\SugarSync) (Version: 1.9.80.99066 - SugarSync, Inc.)
Switch Sound File Converter (HKLM-x32\...\Switch) (Version:  - NCH Software)
System Checkup 3.5 (HKLM-x32\...\{4AC7B4E7-59B7-4E48-A60D-263C486FC33A}_is1) (Version: 3.5.5.111 - iolo technologies, LLC)
TagScanner 5.1.667 (HKLM-x32\...\TagScanner_is1) (Version:  - Sergey Serkov)
TAP-Windows 9.21.0 (HKLM\...\TAP-Windows) (Version: 9.21.0 - )
ThinkPad UltraNav Driver (HKLM\...\SynTPDeinstKey) (Version: 16.6.0.0 - )
ThinkVantage Active Protection System (HKLM\...\{46A84694-59EC-48F0-964C-7E76E9F8A2ED}) (Version: 1.77.0.20 - Lenovo)
ThinkVantage Communications Utility (HKLM\...\{88C6A6D9-324C-46E8-BA87-563D14021442}_is1) (Version: 3.0.44.0 - Lenovo)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Lenovo 1.65.05.21 (01/11/2012 1.65.05.21) (HKLM\...\FD2ED46D31CE7DF190049D079E92DE03D347A634) (Version: 01/11/2012 1.65.05.21 - Lenovo)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinPatrol (HKLM\...\{84481A87-2316-4923-8FAB-3BA8CA29323D}) (Version: 29.0.2013 - BillP Studios)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 7320.75 MB
Available physical RAM: 3359.18 MB
Total Virtual: 14639.71 MB
Available Virtual: 9677.98 MB

========================= Partitions: =====================================

1 Drive c: (Windows7_OS) (Fixed) (Total:278.53 GB) (Free:89.03 GB) NTFS
3 Drive q: (Lenovo_Recovery) (Fixed) (Total:18.09 GB) (Free:5.35 GB) NTFS

========================= Users: ========================================

User accounts for \\TWOFLOWER

Administrator            Guest                    MINIhaha                 

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

22-06-2015 21:39:03 Scheduled Checkpoint
28-06-2015 14:05:52 Installed Evernote v. 5.8.11
06-07-2015 03:42:43 Scheduled Checkpoint

**** End of log ****
 

Please post the computer model next time.

I thought of that but wasn't sure if it would be relevant.

Lenovo Thinkpad E545 running Windows 7 SP1



#4 jhayz

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Posted 14 July 2015 - 08:07 AM

  • Please check your device manager for the current video driver version and post it on your next reply.
  • It would help if you could remove AVG completely http://www.avg.com/ww-en/utilities
  • Replace it with free microsoft security essentials instead.
  • Some application crashes points also to Adobe Creative Cloud or products, possibly after an update, out of date or corrupt.
  • One of your external drives seems to also be faulty or failing, please check the health status by using Gsmart and see How to use GsmartControl to test HDD.
  • Set also your power settings to recommended or maximum just in case.

Additional scan needed :

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.


Tekken
 


#5 BlueSapphire

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Posted 16 July 2015 - 11:51 PM

Please check your device manager for the current video driver version
 and post it on your next reply.

Can't find this in my Device Manager.

It would help if you could remove AVG completely http://www.avg.com/ww-en/utilities
Replace it with free microsoft security essentials instead.

Done.

Some application crashes points also to Adobe Creative Cloud or products, 
possibly after an update, out of date or corrupt.

Any ideas on finding out if there's corruption?

One of your external drives seems to also be faulty or failing, please check the health
 status by using Gsmart and see How to use GsmartControl to test HDD.

 Will get to this.

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.

http://speccy.piriform.com/results/WW6Kh2XIR8oEeIgIejZJU1u


Edited by BlueSapphire, 16 July 2015 - 11:52 PM.


#6 jhayz

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Posted 18 July 2015 - 01:46 AM

Can't find this in my Device Manager.

 

Most likely for laptops, its by the Sound and Video Controllers - AMD Radeon HD 8450G - right-click and choose Properties. In Drivers tab, post the current version installed.

Any ideas on finding out if there's corruption?

 

It's only reflected by the application errors as it could be due to a stand alone error or part of the overall system hiccups.

Error: (07/05/2015 07:08:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: Creative Cloud.exe, version: 3.0.0.74, time stamp: 0x553504a0
Faulting module name: ContainerUI.dll, version: 3.0.0.74, time stamp: 0x55350560
Exception code: 0xc0000005
Fault offset: 0x0005d691
Faulting process id: 0x197c
Faulting application start time: 0xCreative Cloud.exe0
Faulting application path: Creative Cloud.exe1
Faulting module path: Creative Cloud.exe2
Report Id: Creative Cloud.exe3

 


Tekken
 





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