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ComboFix


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#1 AdeRoode

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Posted 11 July 2015 - 02:29 PM

Wanted to execute ComboFix, but program says that it cannot run, because windows 2000 is no longer supported???
 
I have a new computer with Windows 8.1

Edit: Moved topic from Windows 8 to the more appropriate forum. ~ Animal

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#2 Aura

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Posted 11 July 2015 - 02:46 PM

Hi AdeRoode :)

ComboFix doesn't run on Windows 8.1, the error message you are receiving is by design and not an error. ComboFix is a very powerful reporting and scripting tool that was developped by sUBs, used by members of the malware removal team here on BleepingComputer (and also on other forums). This tool can easily break a Windows installation if poorly and/or wrongly used. It can make the whole system unbootable and also delete everything present on your drives (leaving you with close to no chance of recovery) or damage your Windows installation so badly that you would be forced to reinstall it. Therefore, you should not be using ComboFix unless you are in one of the two situation listed below:
  • You have been trained in an online malware removal forum to use ComboFix;
  • You are using it under the supervision and instructions of a trained malware removal professional on BleepingComputer or another recognized malware removal forum (UNITE forums for example);
If you already ran ComboFix on your system and need assistance with the log, you will have to post a thread in the Virus, Trojan, Spyware, and Malware Removal Logs section of BleepingComputer, where a trained helper will assist you.

If you have any questions or concerns about ComboFix, quietman7 wrote a FAQ on it and you'll find all your answers in it.

ComboFix usage, Questions, Help? - Look here

Also be aware that BleepingComputer doesn't provide any advice on how to use ComboFix on your own, due to the nature of the tool and how dangerous it can be when used without supervision or proper training.

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#3 quietman7

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Posted 11 July 2015 - 09:07 PM


As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. We recommend that people should not be using ComboFix without being advised to do so by a trained expert (see here) who is assisting them deal with a malware problem. When issues arise due to complex malware infections, problems running ComboFix (i.e. stalling, hanging, crashing) or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. When false detections are identified, experts have access to the developer and can report them so he can investigate, confirm and make corrections. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment.

Also be aware that using ComboFix is only one part of the disinfection process. Preliminary scans from other tools like DDS, FRST, OTL, Zoek and RSIT should be used first because they provide comprehensive logs with specific details about files, folders and registry keys which may have been modified by malware infection. Analysis of those logs allows planning a strategy for effective disinfection and a determination if using ComboFix is even necessary. FRST has become our tool of choice since it provides equivalent information and (unlike ComboFix) works on all operating systems.

While our policy is not to offer advice on running ComboFix unless we asked someone to run it, we are willing to assist with resolving problems caused after using it and we are certainly willing to help with malware disinfection. If that assistance requires running ComboFix, you will be advised what to do in order to get the tool to run properly or investigate any error messages.

If you need individual assistance with a malware infection, please follow the instructions in the Preparation Guide For Requesting Help .
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