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Odd situation...


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19 replies to this topic

#1 JJBuchanan

JJBuchanan

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Posted 11 July 2015 - 12:18 AM

This morning when I got to my computer, the background had been changed to a porn pic. The pic file was saved to my desktop, most of my desktop icons where deleted, in the recycling bin, and the programs that were open where closed. I was able to change the backgrounds back and delete the files.

I ran a virus scan, malwarebytes, and another online scan tool. Everything came up clean. I am not surprised as I don't do anything risky with this computer, no porn or random downloads, etc.

The computer is physically secure, as it is in a home office.

Any ideas? Any additional information I can provide to help?

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#2 Broni

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Posted 11 July 2015 - 11:18 AM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 JJBuchanan

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Posted 11 July 2015 - 03:54 PM

Thanks for the reply Broni. I will start working on it now. Is it best for me to post everything at once or as I do it?



#4 JJBuchanan

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Posted 11 July 2015 - 03:58 PM

Here is SecurityCheck.exe

 

Results of screen317's Security Check version 1.005 
   x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton Security Suite  
Windows Defender       
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 8 Update 31 
 Java version 32-bit out of Date!
 Adobe Reader XI 
 Google Chrome (43.0.2357.130)
 Google Chrome (43.0.2357.132)
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 



#5 JJBuchanan

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Posted 11 July 2015 - 04:01 PM

Here is FSS

 

Farbar Service Scanner Version: 17-01-2015
Ran by j_buchanan (administrator) on 11-07-2015 at 17:00:43
Running from "C:\Users\j_buchanan\Desktop"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****



#6 JJBuchanan

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Posted 11 July 2015 - 04:05 PM

Here is minitoolbox

 

MiniToolBox by Farbar  Version: 01-07-2015
Ran by j_buchanan (administrator) on 11-07-2015 at 17:04:03
Running from "C:\Users\j_buchanan\Desktop"
Microsoft Windows 8.1  (X64)
Model: 900X3C/900X3D/900X3E/900X4C/900X4D Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6235 = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="wireless_16" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 13" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Buchanan
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #2
   Physical Address. . . . . . . . . : C4-85-08-CF-9A-C1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : C4-85-08-CF-9A-BE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : C6-85-08-CF-9A-BE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6235
   Physical Address. . . . . . . . . : C4-85-08-CF-9A-BD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6845:7ba:be4b:d2f9%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.13(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, July 11, 2015 4:50:53 PM
   Lease Expires . . . . . . . . . . : Sunday, July 12, 2015 4:50:53 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 365200648
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3C-E9-BB-E8-03-9A-F1-8B-08
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : E8-03-9A-F1-8B-08
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:203a:54f:b4bb:d022(Preferred)
   Link-local IPv6 Address . . . . . : fe80::203a:54f:b4bb:d022%6(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 285212672
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3C-E9-BB-E8-03-9A-F1-8B-08
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{91094677-DB68-4A40-B3D1-2C03F02A6B41}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4006:80f::200e
   216.58.219.206

Pinging google.com [74.125.226.69] with 32 bytes of data:
Reply from 74.125.226.69: bytes=32 time=37ms TTL=54
Reply from 74.125.226.69: bytes=32 time=37ms TTL=54

Ping statistics for 74.125.226.69:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 37ms, Maximum = 37ms, Average = 37ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
   2001:4998:c:a06::2:4008
   2001:4998:58:c02::a9
   98.138.253.109
   206.190.36.45
   98.139.183.24

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=234ms TTL=50
Reply from 206.190.36.45: bytes=32 time=182ms TTL=50

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 182ms, Maximum = 234ms, Average = 208ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...c4 85 08 cf 9a c1 ......Bluetooth Device (Personal Area Network) #2
  8...c4 85 08 cf 9a be ......Microsoft Wi-Fi Direct Virtual Adapter
  7...c6 85 08 cf 9a be ......Microsoft Hosted Network Virtual Adapter
  4...c4 85 08 cf 9a bd ......Intel® Centrino® Advanced-N 6235
  3...e8 03 9a f1 8b 08 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
  6...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 32...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.13     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.13    281
     192.168.1.13  255.255.255.255         On-link      192.168.1.13    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.13    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.13    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.13    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  6    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  6    306 2001::/32                On-link
  6    306 2001:0:9d38:6ab8:203a:54f:b4bb:d022/128
                                    On-link
  4    281 fe80::/64                On-link
  6    306 fe80::/64                On-link
  6    306 fe80::203a:54f:b4bb:d022/128
                                    On-link
  4    281 fe80::6845:7ba:be4b:d2f9/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
  6    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/11/2015 01:19:39 AM) (Source: Application Error) (User: )
Description: Faulting application name: EasySettingsCmdServer.exe, version: 0.0.0.0, time stamp: 0x52e75292
Faulting module name: MSVCR100.dll, version: 10.0.30319.460, time stamp: 0x4db13576
Exception code: 0x40000015
Fault offset: 0x0008cb95
Faulting process id: 0x2344
Faulting application start time: 0xEasySettingsCmdServer.exe0
Faulting application path: EasySettingsCmdServer.exe1
Faulting module path: EasySettingsCmdServer.exe2
Report Id: EasySettingsCmdServer.exe3
Faulting package full name: EasySettingsCmdServer.exe4
Faulting package-relative application ID: EasySettingsCmdServer.exe5

Error: (07/10/2015 11:49:44 AM) (Source: Application Error) (User: )
Description: Faulting application name: EasySettingsCmdServer.exe, version: 0.0.0.0, time stamp: 0x52e75292
Faulting module name: MSVCR100.dll, version: 10.0.30319.460, time stamp: 0x4db13576
Exception code: 0x40000015
Fault offset: 0x0008cb95
Faulting process id: 0x1510
Faulting application start time: 0xEasySettingsCmdServer.exe0
Faulting application path: EasySettingsCmdServer.exe1
Faulting module path: EasySettingsCmdServer.exe2
Report Id: EasySettingsCmdServer.exe3
Faulting package full name: EasySettingsCmdServer.exe4
Faulting package-relative application ID: EasySettingsCmdServer.exe5

Error: (07/10/2015 09:33:51 AM) (Source: Microsoft-Windows-Defrag) (User: )
Description: The volume \\?\Volume{5a27a81d-99ec-41ab-93be-a5b7f5c31f81}\ was not optimized because an error was encountered: The parameter is incorrect. (0x80070057)

Error: (07/10/2015 08:52:47 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {3efc1345-f63b-43a4-a4c7-a677c9afdf9c}

Error: (07/10/2015 08:45:58 AM) (Source: Microsoft-Windows-Defrag) (User: )
Description: The volume \\?\Volume{5a27a81d-99ec-41ab-93be-a5b7f5c31f81}\ was not optimized because an error was encountered: The parameter is incorrect. (0x80070057)

Error: (07/10/2015 08:16:26 AM) (Source: Microsoft-Windows-Defrag) (User: )
Description: The volume \\?\Volume{5a27a81d-99ec-41ab-93be-a5b7f5c31f81}\ was not optimized because an error was encountered: The parameter is incorrect. (0x80070057)

Error: (07/10/2015 08:14:56 AM) (Source: Microsoft-Windows-Defrag) (User: )
Description: The volume \\?\Volume{5a27a81d-99ec-41ab-93be-a5b7f5c31f81}\ was not optimized because an error was encountered: The parameter is incorrect. (0x80070057)

Error: (07/09/2015 09:46:15 AM) (Source: Microsoft-Windows-Defrag) (User: )
Description: The volume \\?\Volume{5a27a81d-99ec-41ab-93be-a5b7f5c31f81}\ was not optimized because an error was encountered: The parameter is incorrect. (0x80070057)

Error: (07/09/2015 08:12:42 AM) (Source: Application Error) (User: )
Description: Faulting application name: IntelliMem.exe, version: 1.0.30.0, time stamp: 0x50931209
Faulting module name: IM.dll, version: 1.0.30.0, time stamp: 0x50931201
Exception code: 0xc0000005
Fault offset: 0x0000000000003f9e
Faulting process id: 0x3f0
Faulting application start time: 0xIntelliMem.exe0
Faulting application path: IntelliMem.exe1
Faulting module path: IntelliMem.exe2
Report Id: IntelliMem.exe3
Faulting package full name: IntelliMem.exe4
Faulting package-relative application ID: IntelliMem.exe5

Error: (07/08/2015 06:35:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: EasySettingsCmdServer.exe, version: 0.0.0.0, time stamp: 0x52e75292
Faulting module name: MSVCR100.dll, version: 10.0.30319.460, time stamp: 0x4db13576
Exception code: 0x40000015
Fault offset: 0x0008cb95
Faulting process id: 0xc90
Faulting application start time: 0xEasySettingsCmdServer.exe0
Faulting application path: EasySettingsCmdServer.exe1
Faulting module path: EasySettingsCmdServer.exe2
Report Id: EasySettingsCmdServer.exe3
Faulting package full name: EasySettingsCmdServer.exe4
Faulting package-relative application ID: EasySettingsCmdServer.exe5

System errors:
=============
Error: (07/10/2015 11:47:04 PM) (Source: Schannel) (User: BUCHANAN)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (07/10/2015 11:47:04 PM) (Source: Schannel) (User: BUCHANAN)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (07/10/2015 11:47:00 PM) (Source: Schannel) (User: BUCHANAN)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (07/10/2015 11:47:00 PM) (Source: Schannel) (User: BUCHANAN)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (07/10/2015 11:46:43 PM) (Source: Schannel) (User: BUCHANAN)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (07/10/2015 11:46:43 PM) (Source: Schannel) (User: BUCHANAN)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (07/10/2015 11:46:35 PM) (Source: Schannel) (User: BUCHANAN)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (07/10/2015 11:46:35 PM) (Source: Schannel) (User: BUCHANAN)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Error: (07/10/2015 11:46:28 PM) (Source: Schannel) (User: BUCHANAN)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (07/10/2015 11:46:28 PM) (Source: Schannel) (User: BUCHANAN)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 48. The Windows SChannel error state is 552.

Microsoft Office Sessions:
=========================
Error: (07/11/2015 01:19:39 AM) (Source: Application Error)(User: )
Description: EasySettingsCmdServer.exe0.0.0.052e75292MSVCR100.dll10.0.30319.4604db13576400000150008cb95234401d0bb992e0140d9C:\Program Files (x86)\Samsung\Settings\CmdServer\EasySettingsCmdServer.exeC:\Program Files (x86)\Samsung\Settings\CmdServer\MSVCR100.dll6d137235-278c-11e5-bef7-c48508cf9ac1

Error: (07/10/2015 11:49:44 AM) (Source: Application Error)(User: )
Description: EasySettingsCmdServer.exe0.0.0.052e75292MSVCR100.dll10.0.30319.4604db13576400000150008cb95151001d0bb280933a2afC:\Program Files (x86)\Samsung\Settings\CmdServer\EasySettingsCmdServer.exeC:\Program Files (x86)\Samsung\Settings\CmdServer\MSVCR100.dll486272bd-271b-11e5-bef7-c48508cf9ac1

Error: (07/10/2015 09:33:51 AM) (Source: Microsoft-Windows-Defrag)(User: )
Description: \\?\Volume{5a27a81d-99ec-41ab-93be-a5b7f5c31f81}\The parameter is incorrect. (0x80070057)

Error: (07/10/2015 08:52:47 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {3efc1345-f63b-43a4-a4c7-a677c9afdf9c}

Error: (07/10/2015 08:45:58 AM) (Source: Microsoft-Windows-Defrag)(User: )
Description: \\?\Volume{5a27a81d-99ec-41ab-93be-a5b7f5c31f81}\The parameter is incorrect. (0x80070057)

Error: (07/10/2015 08:16:26 AM) (Source: Microsoft-Windows-Defrag)(User: )
Description: \\?\Volume{5a27a81d-99ec-41ab-93be-a5b7f5c31f81}\The parameter is incorrect. (0x80070057)

Error: (07/10/2015 08:14:56 AM) (Source: Microsoft-Windows-Defrag)(User: )
Description: \\?\Volume{5a27a81d-99ec-41ab-93be-a5b7f5c31f81}\The parameter is incorrect. (0x80070057)

Error: (07/09/2015 09:46:15 AM) (Source: Microsoft-Windows-Defrag)(User: )
Description: \\?\Volume{5a27a81d-99ec-41ab-93be-a5b7f5c31f81}\The parameter is incorrect. (0x80070057)

Error: (07/09/2015 08:12:42 AM) (Source: Application Error)(User: )
Description: IntelliMem.exe1.0.30.050931209IM.dll1.0.30.050931201c00000050000000000003f9e3f001d0b73238037600C:\Program Files\Condusiv Technologies\IntelliMemory\IntelliMem.exeC:\Program Files\Condusiv Technologies\IntelliMemory\IM.dllcc05fe55-2633-11e5-bef6-c48508cf9ac1

Error: (07/08/2015 06:35:45 PM) (Source: Application Error)(User: )
Description: EasySettingsCmdServer.exe0.0.0.052e75292MSVCR100.dll10.0.30319.4604db13576400000150008cb95c9001d0b9ce6b742380C:\Program Files (x86)\Samsung\Settings\CmdServer\EasySettingsCmdServer.exeC:\Program Files (x86)\Samsung\Settings\CmdServer\MSVCR100.dllab9face6-25c1-11e5-bef6-c48508cf9ac1

=========================== Installed Programs ============================

1Password 4.5.0.575 (HKLM-x32\...\1Password4_is1) (Version: 4.0 - AgileBits)
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.14 - Adobe Systems)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
AllSharePlayLink (HKLM-x32\...\{CE1836A8-3F2B-49BD-8395-93DD414068D2}) (Version: 1.0.0 - Samsung Electronics Co., Ltd.)
Bizagi Modeler (HKLM\...\{6FF58C73-C190-4801-9977-DFFA047767D8}) (Version: 2.8.08 - Bizagi Limited) Hidden
Bizagi Modeler (HKLM-x32\...\InstallShield_{6FF58C73-C190-4801-9977-DFFA047767D8}) (Version: 2.8.08 - Bizagi Limited)
BufferChm (HKLM-x32\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
C410 (HKLM-x32\...\{495F9F88-D14C-4D28-BE61-9BADCF290011}) (Version: 140.0.353.000 - Hewlett-Packard) Hidden
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM-x32\...\{77463C86-BB3A-426E-A6C2-06B4D28C250F}) (Version: 1.0.223 - Citrix)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 140.0.185.000 - Hewlett-Packard) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.8.1 - Dropbox, Inc.)
eBeam Capture 2.5.0.12 (HKLM-x32\...\eBeamCapture_is1) (Version: 2.5.0.12 - Luidia, Inc.)
eBeam Device Service 2.5.0.12 (HKLM-x32\...\eBeamDeviceService_is1) (Version: 2.5.0.12 - Luidia, Inc.)
ETDWare X64 11.7.19.9_WHQL (HKLM\...\Elantech) (Version: 11.7.19.9 - ELAN Microelectronic Corp.)
Fax (HKLM-x32\...\{9294F169-72EE-4D74-AE92-CA25F64B4FF8}) (Version: 140.0.307.000 - Hewlett-Packard) Hidden
Galería de fotos (HKLM-x32\...\{198CEF22-A27F-4DC7-9B66-2C22A4B1CA09}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Galerie de photos (HKLM-x32\...\{439B34FF-F74E-4807-B5E2-4B758551DA6B}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.132 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{CA3DD97D-1FD7-37A7-BD5C-FC4430C8B8E6}) (Version: 5.41.2.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 7.2.1.2856 (HKCU\...\GoToMeeting) (Version: 7.2.1.2856 - CitrixOnline)
GPBaseService2 (HKLM-x32\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Photosmart Prem C410 All-In-One Driver Software 14.0 Rel. 7 (HKLM\...\{951AF289-1B6A-44CA-B4F3-259BFC49148F}) (Version: 14.0 - HP)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPAppStudio (HKLM-x32\...\{565E7B0E-B76B-4EAD-9753-F1E72A5CF12E}) (Version: 140.0.95.000 - Hewlett-Packard) Hidden
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3304 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{302600C1-6BDF-4FD1-1309-148929CC1385}) (Version: 3.1.1309.0390 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Intel® WiDi (HKLM\...\{6097158B-0184-4140-BEC3-7885794D2571}) (Version: 3.5.40.0 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{e1172fd4-a6d9-4cfa-8256-268f728fec31}) (Version: 16.5.3 - Intel Corporation)
IntelliMemory (HKLM\...\{E93403C5-8A91-4940-89DB-EED69DA6E82E}) (Version: 1.0.30.0 - Condusiv Technologies)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
join.me (HKCU\...\JoinMe) (Version: 2.0.0.758 - LogMeIn, Inc.)
join.me.launcher (HKLM-x32\...\{910ECE43-4D0D-4FAB-BE1F-6992F0495624}) (Version: 1.0.496.0 - LogMeIn, Inc.) Hidden
K-Lite Codec Pack 9.3.0 (Basic) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 9.3.0 - )
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
MarketResearch (HKLM-x32\...\{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4727.1003 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.5860.0512 - Microsoft Corporation)
Microsoft OneDrive for Business 2013 - en-us (HKLM\...\GrooveRetail - en-us) (Version: 15.0.4727.1003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{21764A96-6748-4B83-89E7-7A5063BF156C}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{9C82436F-F19C-42A4-B476-F87A28A95BF9}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.306.000 - Hewlett-Packard) Hidden
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.7.0.11 - Symantec Corporation)
OCR Software by I.R.I.S. 14.0 (HKLM\...\HPOCR) (Version: 14.0 - HP)
Office 15 Click-to-Run Extensibility Component (HKLM\...\{90150000-008C-0000-1000-0000000FF1CE}) (Version: 15.0.4727.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-007E-0000-1000-0000000FF1CE}) (Version: 15.0.4727.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM\...\{90150000-008C-0409-1000-0000000FF1CE}) (Version: 15.0.4727.1003 - Microsoft Corporation) Hidden
Online Support(S Service) (HKLM-x32\...\{C8996970-A56E-4659-B01B-CCB7097C4E59}) (Version: 1.1 - Samsung Electronics CO., LTD.)
PS_AIO_07_C410_SW_Min (HKLM-x32\...\{15051E6B-65DA-46C8-A265-CC0F8C38BC8F}) (Version: 140.0.365.000 - Hewlett-Packard) Hidden
Quick Starter (HKLM\...\{EC36E2BC-86F7-44C9-84B2-93930F0FBDBF}) (Version: 1.0.2 - Samsung Electronics CO., LTD.)
QuickTransfer (HKLM-x32\...\{E517094C-06B6-419F-8FFD-EF4F57972130}) (Version: 140.0.98.000 - Hewlett-Packard) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.19.726.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7055 - Realtek Semiconductor Corp.)
Recovery (HKLM-x32\...\{145DE957-0679-4A2A-BB5C-1D3E9808FAB2}) (Version: 6.0.12.20 - Samsung Electronics CO., LTD.)
S Agent (HKLM\...\{062BB2C8-001D-4FAE-ACA3-27343C8ED4AB}) (Version: 1.1.52 - Samsung Electronics CO., LTD.) Hidden
Scan (HKLM-x32\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
Settings (HKLM-x32\...\{8CB5C357-12E5-41B1-A024-D57D4E6F32D9}) (Version: 2.0.1 - Samsung Electronics CO., LTD.)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Snagit 12 (HKLM-x32\...\{588591F5-74D7-4646-87C5-6A07E526F303}) (Version: 12.3.2 - TechSmith Corporation)
SolutionCenter (HKLM-x32\...\{BC5DD87B-0143-4D14-AAE6-97109614DC6B}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
SRS Premium Sound (HKLM-x32\...\{E44F8A34-529E-4318-A0E1-1893C337A47F}) (Version: 1.00.4700 - DTS, Inc.)
Status (HKLM-x32\...\{5B025634-7D5B-4B8D-BE2A-7943C1CF2D5D}) (Version: 140.0.342.000 - Hewlett-Packard) Hidden
Support Center (HKLM\...\{711DE117-767F-48A8-9864-66C525B9539F}) (Version: 2.1.1223 - Samsung Electronics CO., LTD.)
Support Center FAQ (HKLM-x32\...\{661544AE-C07F-4EAD-B187-7A217E69A426}) (Version: 1.0.17 - Samsung Electronics CO., LTD.) Hidden
SW Update (HKLM-x32\...\{AAFEFB05-CF98-48FC-985E-F04CD8AD620D}) (Version: 2.2.9 - Samsung Electronics CO., LTD.)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.41110 - TeamViewer)
Toolbox (HKLM-x32\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.596.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
User Guide (HKLM-x32\...\{ACBB3706-3B32-43F5-81B3-50AD73A9C9ED}) (Version: 1.2.00 - Samsung Electronics CO., LTD.)
WebReg (HKLM-x32\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.297.017 - Hewlett-Packard) Hidden
Windows Driver Package - Samsung Electronics Co. Ltd. (RadioHIDMini) HIDClass  (08/23/2013 6.2.8400.4218) (HKLM\...\26BFE384C802803107F583AE1A739E4FEB56134B) (Version: 08/23/2013 6.2.8400.4218 - Samsung Electronics Co. Ltd.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

========================= Devices: ================================

Name: Photosmart Prem C410 series
Description: Photosmart Prem C410 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Device ID: ROOT\MULTIFUNCTION\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: HP Officejet Pro 8610
Description: HP Officejet Pro 8610
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Device ID: ROOT\MULTIFUNCTION\0002
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Officejet Pro 8600
Description: Officejet Pro 8600
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Device ID: ROOT\MULTIFUNCTION\0004
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Officejet 6700
Description: Officejet 6700
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Device ID: ROOT\MULTIFUNCTION\0005
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Photosmart D110 series
Description: Photosmart D110 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Device ID: ROOT\MULTIFUNCTION\0006
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Officejet Pro 8600
Description: Officejet Pro 8600
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Device ID: ROOT\MULTIFUNCTION\0007
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Photosmart Prem C410 series
Description: Photosmart Prem C410 series
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: HP
Service: StillCam
Device ID: ROOT\IMAGE\0001
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 7813.53 MB
Available physical RAM: 4859.84 MB
Total Virtual: 9157.54 MB
Available Virtual: 6055.59 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:93.42 GB) (Free:20.03 GB) NTFS

========================= Users: ========================================

User accounts for \\BUCHANAN

Administrator            Guest                    j_buchanan              

========================= Restore Points ==================================

**** End of log ****



#7 JJBuchanan

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Posted 11 July 2015 - 04:21 PM

Malwarebytes Anti-Malware

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/11/2015
Scan Time: 5:06 PM
Logfile: Malwarebytes Anti-Malware.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.07.11.04
Rootkit Database: v2015.07.10.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: j_buchanan

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 378928
Time Elapsed: 12 min, 15 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)



#8 JJBuchanan

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Posted 11 July 2015 - 04:37 PM

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
  main:    v2015.07.11.04
  rootkit: v2015.07.10.01

Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17842
j_buchanan :: BUCHANAN [administrator]

7/11/2015 5:25:26 PM
mbar-log-2015-07-11 (17-25-26).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 381272
Time elapsed: 10 minute(s), 58 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)



#9 JJBuchanan

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Posted 11 July 2015 - 04:40 PM

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 07/11/2015 05:39:32 PM in x64 mode.
Windows Version: Windows 8.1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 07/11/2015 05:39:56 PM
Execution time: 0 hours(s), 0 minute(s), and 23 seconds(s)



#10 JJBuchanan

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Posted 11 July 2015 - 04:41 PM

Broni, I think that is everything. Thank you in advance for taking a look.



#11 Broni

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Posted 11 July 2015 - 04:58 PM

Clean so far....

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 JJBuchanan

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Posted 11 July 2015 - 08:01 PM

Thanks again Broni.

 

Here is Adwcleaner

 

# AdwCleaner v4.208 - Logfile created 11/07/2015 at 20:57:54
# Updated 09/07/2015 by Xplode
# Database : 2015-07-11.1 [Server]
# Operating system : Windows 8.1  (x64)
# Username : j_buchanan - BUCHANAN
# Running from : C:\Users\j_buchanan\Desktop\Malware\adwcleaner_4.208.exe
# Option : Cleaning

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840

-\\ Google Chrome v43.0.2357.132

[C:\Users\j_buchanan\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\j_buchanan\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\j_buchanan\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=360&chn=S1122&geo=US&ver=20&locale=en_US&gct=kwd&qsrc=2869

*************************

AdwCleaner[R0].txt - [1619 bytes] - [11/07/2015 20:55:27]
AdwCleaner[S0].txt - [1328 bytes] - [11/07/2015 20:57:54]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1387  bytes] ##########



#13 JJBuchanan

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Posted 11 July 2015 - 08:09 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.4.4 (07.11.2015:2)
OS: Windows 8.1 x64
Ran by j_buchanan on Sat 07/11/2015 at 21:03:52.73
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Tasks

 

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_AFF5C899AF1243B55F0D97A1B49FFF48

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{037C06D5-3893-49E8-9AC0-41F7524AFBF5}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C06D5-3893-49E8-9AC0-41F7524AFBF5}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{037C06D5-3893-49E8-9AC0-41F7524AFBF5}

 

~~~ Files

 

~~~ Folders

 

~~~ Chrome

Successfully deleted: [Folder] C:\Users\j_buchanan\appdata\local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk

[C:\Users\j_buchanan\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\j_buchanan\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
mkfokfffehpeedafpekjeddnmnjhmcmk

[C:\Users\j_buchanan\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\j_buchanan\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[
  mkfokfffehpeedafpekjeddnmnjhmcmk
]

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 07/11/2015 at 21:08:38.32
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#14 JJBuchanan

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Posted 11 July 2015 - 09:05 PM

No issues found using Sophos.

 

Even though, I don't want Malware, I was hoping to find something to explain it. Now, I am all kinds of paranoid. All I keep thinking is someone was in our house.

 

Do you have any ideas why/how this could happen? I am not sure if it would matter, but I am not on my home network as I am doing this tests. Would that hide the issue? Is there something I should run or look for when I get back to my home network? 

 

Thanks again for taking the time to review and provide guidance.



#15 Broni

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Posted 11 July 2015 - 09:18 PM

Could be just computer gremlins.

It happens.

 

Just keep an eye on your computer and post back if something happens.

 

For now....

 

Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

 

=========================

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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