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Corrupted Windows OS?


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#1 AmericanCoconut

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Posted 10 July 2015 - 11:55 PM

I have a HP laptop running Windows 8.1

Recently my laptop started acting "not right"

I have run Avast AntiVirus, CCleaner, SpyBot and Malwarebytes and everything looks fine.

I downloaded ComboFix and tried to run it, but the weirdest thing happened.

I got the error message in the attached combofix.jpg file.

 

This operating system is not supported!

ComboFix only runs on:

 

* Windows XP (32 bit)

* Windows Vista (32/64 bit)

* Windows 7 (32/64 bit)

* Windows 8 (32/64 bit)

 

Windows 2000 is no longer supported.

 

Really? Windows 2000? What the hell happened to my 8.1?

The OS 8.1.jpg attachment says 8.1 64 bit

 

Is my OS hosed? Did I get a bum download of ComboFix?

Attached Files


Edited by hamluis, 11 July 2015 - 09:06 AM.
Moved from Win 7 to AV/AM Software - Hamluis.


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#2 Jelerak

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Posted 11 July 2015 - 12:38 AM

    According to their website ComboFix does not work in windows 8/8.1 at this time. That is why you got the weird error message.

 

 

    Jelerak



#3 AmericanCoconut

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Posted 11 July 2015 - 10:30 AM

Wow, sometimes it's the simplest thing.

Thank you, Jelerak!  :thumbup2:



#4 Jelerak

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Posted 11 July 2015 - 10:58 AM

      Your welcome American Coconut. If you think there is still something wrong with your computer though, make a post in the Am I Infected forum: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

 

 

       Jelerak



#5 Sintharius

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Posted 11 July 2015 - 10:58 AM

ComboFix does work in Windows 8, but it doesn't work in Windows 8.1. There is a difference.

Edit: Please don't try to run ComboFix on your own. If you need help, please post in Am I Infected.

Edited by Alexstrasza, 11 July 2015 - 10:59 AM.


#6 quietman7

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Posted 11 July 2015 - 09:15 PM

System requirements for ComboFix are clearly provided in the Authorized How to guide, on the authorized download page, and in the ComboFix usage, Questions, Help? - Look here topic.
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#7 AmericanCoconut

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Posted 12 July 2015 - 12:15 AM

Thank you to all who replied.

I'll post in "Am I infected?" later.

 

Please consider this incident closed.



#8 quietman7

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Posted 12 July 2015 - 06:43 AM

As a general rule Bleeping Computer does not close (lock) topics in this forum.

Good luck and you're welcome on behalf of the Bleeping Computer community.
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