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Bad Virus...


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3 replies to this topic

#1 MrBoot

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Posted 10 July 2015 - 04:42 PM

Keeps installing new softwares lots of them, when trying to delete. I took a screenshot but am on mobile as the virus does not allow access to the Internet.

Tried uninstalling with REVO, no success

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#2 Firehouse

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Posted 10 July 2015 - 05:30 PM

Download Rkill and save it to your desktop (prefered version is iexplore.exe).

Run tool as Administrator,it will kill all malicious processes. If program asks you to reboot,allow it to do so.

Download : http://www.bleepingcomputer.com/download/rkill/

Scan with Norton Power Eraser

CAUTION: NPE uses aggressive methods to detect and remove malware,so do not touch any of settings !

Download NPE.exe and save it to your desktop.

Run the tool as Administrator,accept license agreement,and click big Scan button.

Program will ask you to reboot to continue scanning (includes rootkit scan),so allow it to restart.

After restart program will automatically launch itself and start scanning. Scanning takes 5-10,so be patient !

If malware is detected,make sure that Create restore point option is checked,if yes click Fix button. To remove infections,click on Restart now to complete removal.

Download : http://www.norton.com/npe

#3 MrBoot

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Posted 14 July 2015 - 02:41 PM

I followed all the instructions everything seems to work except for the Internet I have no internet explorer and my Google Chrome has disappeared no way to get online Now

#4 Firehouse

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Posted 14 July 2015 - 02:47 PM

Download MiniToolbox by Farbar and save it to your desktop.

 

Run tool as Administrator and make sure that these are checked :

 

  • Flush DNS
  • Reset IE Proxy Settings
  • Reset FF Proxy Settings
  • List Installed Programs

Attach log here.

 

 

Scan with Dr.Web Cure It !

 

Download Cure It! by Dr.Web and save it to your desktop.

 

Run tool as Administrator, accept terms by putting checkmark, and click Express Scan.

 

If malware is found ,click on Neutralize to remove everything (leave on default actions).

 

If tools requires restart, allow it to do so.


Edited by Firehouse, 14 July 2015 - 02:47 PM.





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