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Cannot Delete File


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#1 ComputerMan23

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Posted 10 July 2006 - 10:01 AM

i have 2 files and i cannot delete them or rename them. the file name is very long and i drag and drop it to the recycle bin and it doesnt say anything is in it. i tried privacy guardian but it doesnt recognize it either. how do i delete these files or somehow get rid of them.

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#2 acklan

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Posted 10 July 2006 - 10:21 AM

Have you run Ad-Aware SE? Where is the file located, the HKey? Some malware sets it's self to read only, not allowing you to delete it. If you find the associated HKey you can change the value from 0000001 to 000000. Or the DWord value from 1 to 0. This will allow you to delete the files. You can use any antivirus or antispyware that will reveal the ocation of the registry entery.
With that said I must advise you to BACKUP YOUR REGISTRY!!!!. One mistake and you will end up reinstalling you OS.
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#3 ThorXP

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Posted 10 July 2006 - 12:28 PM

I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.
Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it difficult to properly clean your system.

Read Preparation Guide for use before posting a HijackThis Log.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, at this link below.
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

#4 JU$T1N

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Posted 10 July 2006 - 01:00 PM

Do you get an error when trying do delete these files like: "Cannot delete... being used by another person or process..."?
-If so then something is using this file like a program / application / Windows / memory / virus etc.
-try booting up in safe mode to delet these files, you may have better luck deleting them there because the "culprit" may not be loaded...
JU$T1N~1




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