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New Computer, issue installing hard drive and windows


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#1 TheRealJZ94

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Posted 09 July 2015 - 11:34 PM

Hey all! So I just picked up a new (used) computer without a hard drive. I went out and bought a patriot pyro 2.5 SSD. A couple plugs later, I thought i was good to go. So i went about getting an ISO for Windows 8.1 Pro, managed to get it on over to a flash drive since i dont currently have a disk large enough and tried to put it in.

 

FIRST PROBLEM. I turn on the computer and there is an error message saying the system fan isnt working and to shut down to avoid damaging the computer. I've checked and all three fans are working.

 

SECOND. Once i hit continue, windows startup goes normally, i put in the product key, and it is telling me to put the files somewhere, but when i go to place them into the new SSD, it wont show up.

 

I'm pretty new on the whole building aspect of computer and am really at a loss here on what to do next. Any and all help is appriciated!

 

 



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#2 Citizen_WD

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Posted 10 July 2015 - 04:48 AM

Hello TheRealJZ94, 
 
May I ask you to take screenshots of the errors in question?  The fan error indicates that a problem exists related to the heat removal system. One of two possible events is occurring:
The system fan is not spinning or not spinning properly.
The temperature inside the case is too high and the fan cannot spin fast enough to remove the heat. Check those settings in BIOS, and also see if AHCI is enabled (this is related to the SSD).  If you don't feel confident about dealing with hardware issues, it's always best to contact a specialist. I will be waiting for your response and will do my best to help further, if possible. Citizen_WD


#3 YeahBleeping

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Posted 10 July 2015 - 07:52 AM

My first issue with this would be ' I downloaded an ISO for windows 8.1 ' Windows does not offer ISO's for their operating systems so if this is a torrented or pirated version we cannot help you.

 

So.. I am wrong.  As was stated, be sure the first boot device is the CD/DVD drive to install the OS.  And, be sure that the BIOS 'sees' the SSD.


Edited by YeahBleeping, 10 July 2015 - 10:22 AM.


#4 dc3

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Posted 10 July 2015 - 09:25 AM

My first issue with this would be ' I downloaded an ISO for windows 8.1 ' Windows does not offer ISO's for their operating systems so if this is a torrented or pirated version we cannot help you.

Microsoft does have a Windows 8.1 ISO download.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 dc3

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Posted 10 July 2015 - 09:49 AM

@TheRealJZ94

 

If the Windows 8.1 isn't the one offered by Microsoft you have downloaded a torrent/pirated version.  Since Microsoft does offer this ISO download I would suggest losing the version you downloaded and download the version offered at Microsoft.

 

Before you can download this ISO you will need to have your product key.  In Windows 8/8.1 the product key is embedded in the BIOS.  Since you don't have a operating system installed you will need to create a bootable disk with a program like Recover My Password Home Edition.  You can find a tutorial for using this program at INTO WINDOWS.

 

Once you have downloaded the ISO and installed it on your flash drive you will have to enter the BIOS and change the boot order so that the first device is a USB drive, and the second your SSD.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 TheRealJZ94

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Posted 10 July 2015 - 03:03 PM

@ Citzen_WD I am unable to take a screen shot but the error says exactly...

 

ERROR: System Fan Has Failed.

Service PC to prevent damage to the system.

Press <F2> to continue.

 

This is from microsoft that i recived from my friend with the product key, and he has made it bootable from the usb drive. The issue is i cannot get into the bios because that fan error screen pops up as soon as i turn the computer on, and will not leave until i put in the usb and hit continue. Once i hit F2, it boots up the windows startup from the usb drive. From there it installs in, the product key is good, but needs a place to put the ISO. At no time am I actually able to get into the BIOS to change the order or even find the new SSD anywhere.

 

I'm in the process of trying again and will try and update in a bit to a more detailed step by step.



#7 JohnC_21

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Posted 10 July 2015 - 03:08 PM

What is the make and model of the computer?



#8 TheRealJZ94

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Posted 10 July 2015 - 03:13 PM

I'm not too sure, neither was the guy selling me the computer. It was his son's who went to college and didn't want to bring it and the dad was tired of looking at it. He sold it for $150 dollars which he said he knew what video card was in it and that was worth about 140. I was planning on building a new computer anyways so I just thought at the least I will get the video card, and a case and some RAM sticks if i want to take apart the rest.

 

Next post will be pretty detailed on the startup.


1. Fan error message, with the bootable copy of windows inserted. Hitting F2.

2. it says 1st driver none

                2nd driver none

               3rd driver none

               4th driver none

           

         01 mass usb storage device found and configured

 

3. windows 8 logo on screen

4. selecting language and time and such.

5. selecting install now and entering product key and accepting terms.

6. here it comes with the options of either  Upgrade: install Windows and keep files, settings, and applications. OR Custom: Install Windows only (advanced). Clicking on the Help me decide button on the bottom prompts me to select Custom since this is a new computer without an OS in it. 

7. Once i click that, it asks where do i want to install windows and there are no drivers on the screen, and I am unable to get any drivers to load.


Edited by TheRealJZ94, 10 July 2015 - 03:19 PM.





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