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Cannot send email attachment, even 20 k


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#1 yky

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Posted 09 July 2015 - 08:03 PM

Hi, I have problems sending email attachment. This has nothing to do with the file size. I cannot send even a 20k attachment.

 

I have no problems surfing Internet. I can read CNN, Yahoo, NYTimes. However, I cannot send email attachment nor upload files to my blog. What happens when I try to send email with attachment is the sending process quickly reaches 99% delivery. Then, it sticks there for a couple of minutes and finally, gives an error message saying connection to SMTP server smtp.googlemail.com timed out.

 

If I take the computer to work, which uses the same ISP and same ADSL, the problematic email goes through without any problem. If I connect the modem directly to my computer, the problem doesn't show up. Thus, the culprit must be the router.

 

I recently purchased a TP-LINK N750 dual band wireless router and the problem began. Before, I used a TP-LINK WR941ND router. There was no problems. All I did is set up the wireless connection (SSID, IP address, password, etc.) and leave other settings alone. I can't figure out why this problem is happening.

 

Any help would be greatly appreciated.


Edited by hamluis, 09 July 2015 - 08:55 PM.
Moved from Win 7 to Web Browsing/Email - Hamluis.


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#2 hamluis

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Posted 09 July 2015 - 08:56 PM

You followed the directions for Quick Installation ?

 

Louis



#3 yky

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Posted 09 July 2015 - 11:01 PM

You followed the directions for Quick Installation ?

 

Louis

Thank you for your quick response.

 

No. I did not follow any directions. For all the routers I have purchased, more than 10 by now, never once did I use the CD or follow any directions to set them up. I just log in to the router and manually set up the wireless SSID, IP address, wireless password, admin password, etc. That doesn't mean I'm an router expert. I know enough to make them work but not this time.

 

Thank you for the quick installation guide. OK! I took the CD that came with the router and ran the program on it to setup the router. After the process was finished, I tried to send email with attachment again and got the same message: smtp.googlemail.com timed out.

 

I'm beginning to suspect this might a hardware problem.



#4 yky

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Posted 09 July 2015 - 11:32 PM

Oh! The problem has worsen after I ran the program on the CD. When trying to test my Internet speed, I got an error message from www.speedtest.net that says "download test error" and from testmy.net/uploader "internal server error".






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