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Malware infested computer.


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8 replies to this topic

#1 NooBeRGoD

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Posted 09 July 2015 - 06:37 PM

Hello, I'm completely new to this forum, but am at my wits end with my parents laptop. I know for sure it has the redirect virus, and there seems to be a few other malware that I am unfamiliar with, such as command prompt windows opening very briefly on startup of the computer. They usually close too fast to see the text in the window. I've already downloaded and run hitman pro, malware bytes, and adwcleaner. While these programs seemed to remove some malware, there seems to be some left. Now I've come for help with someone more trained in these matters. The computer runs Windows 8.1, and I dont think there has ever been anti-virus protection on it.



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#2 Broni

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Posted 09 July 2015 - 07:47 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 NooBeRGoD

NooBeRGoD
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Posted 09 July 2015 - 10:23 PM

 Results of screen317's Security Check version 1.005  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 McAfee SiteAdvisor    
 Google Chrome (43.0.2357.132)
 Google Chrome (43.0.2357.81)
 Google Chrome (GoogleUpdateHelper.dll..)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 17-01-2015
Ran by Darren (administrator) on 09-07-2015 at 20:28:16
Running from "E:\"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
IE proxy is enabled.
ProxyServer: http=127.0.0.1:8877;https=127.0.0.1:8877


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

MiniToolBox by Farbar  Version: 01-07-2015
Ran by Darren (administrator) on 09-07-2015 at 20:29:40
Running from "E:\"
Microsoft Windows 8.1  (X64)
Model: Aspire V3-571 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is enabled.
ProxyServer: http=127.0.0.1:8877;https=127.0.0.1:8877
========================= Hosts content: =================================



========================= IP Configuration: ================================

Broadcom NetLink ™ Gigabit Ethernet = Ethernet (Disconnected)
Qualcomm Atheros AR5BWB222 Wireless Network Adapter = Wi-Fi (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled
set interface interface="Ethernet-WFP Native MAC Layer LightWeight Filter-0000" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Rocky
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : telus

Wireless LAN adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 1A-94-23-39-E2-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 68-94-23-39-E2-0A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : telus
   Description . . . . . . . . . . . : Qualcomm Atheros AR5BWB222 Wireless Network Adapter
   Physical Address. . . . . . . . . : 68-94-23-39-E2-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4c7b:23d4:d2af:34ac%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.84(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : July 9, 2015 5:19:19 PM
   Lease Expires . . . . . . . . . . : July 10, 2015 8:06:49 PM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 392729635
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-0A-5A-4B-B8-88-E3-A4-F8-BE
   DNS Servers . . . . . . . . . . . : 192.168.1.254
                                       75.153.176.9
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : B8-88-E3-A4-F8-BE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:400a:805::1003
      216.123.194.103
      216.123.194.114
      216.123.194.109
      216.123.194.94
      216.123.194.93
      216.123.194.123
      216.123.194.89
      216.123.194.113
      216.123.194.119
      216.123.194.98
      216.123.194.99
      216.123.194.88
      216.123.194.104
      216.123.194.118
      216.123.194.84
      216.123.194.108


Pinging google.com [216.123.194.114] with 32 bytes of data:
Reply from 216.123.194.114: bytes=32 time=8ms TTL=61
Reply from 216.123.194.114: bytes=32 time=8ms TTL=61

Ping statistics for 216.123.194.114:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 8ms, Maximum = 8ms, Average = 8ms
Server:  UnKnown
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
      2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=71ms TTL=55
Reply from 98.138.253.109: bytes=32 time=71ms TTL=55

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 71ms, Maximum = 71ms, Average = 71ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...1a 94 23 39 e2 09 ......Microsoft Wi-Fi Direct Virtual Adapter
  6...68 94 23 39 e2 0a ......Bluetooth Device (Personal Area Network)
  4...68 94 23 39 e2 09 ......Qualcomm Atheros AR5BWB222 Wireless Network Adapter
  2...b8 88 e3 a4 f8 be ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.84     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.84    276
     192.168.1.84  255.255.255.255         On-link      192.168.1.84    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.84    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.84    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.84    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  4    276 fe80::/64                On-link
  4    276 fe80::4c7b:23d4:d2af:34ac/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/09/2015 08:06:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7697203

Error: (07/09/2015 08:06:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7697203

Error: (07/09/2015 08:06:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/09/2015 05:12:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.3.9600.17667, time stamp: 0x54c6f7c2
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000374
Fault offset: 0x00000000000f0f20
Faulting process id: 0x668
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
Faulting package full name: Explorer.EXE4
Faulting package-relative application ID: Explorer.EXE5

Error: (07/09/2015 03:14:54 PM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.3.9600.17667, time stamp: 0x54c6f7c2
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000374
Fault offset: 0x00000000000f0f20
Faulting process id: 0x12d8
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
Faulting package full name: explorer.exe4
Faulting package-relative application ID: explorer.exe5

Error: (07/09/2015 03:12:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.3.9600.17667, time stamp: 0x54c6f7c2
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000374
Fault offset: 0x00000000000f0f20
Faulting process id: 0x6b0
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
Faulting package full name: Explorer.EXE4
Faulting package-relative application ID: Explorer.EXE5

Error: (07/09/2015 02:37:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.3.9600.17667, time stamp: 0x54c6f7c2
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000374
Fault offset: 0x00000000000f0f20
Faulting process id: 0xa8c
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
Faulting package full name: Explorer.EXE4
Faulting package-relative application ID: Explorer.EXE5

Error: (07/09/2015 01:21:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17840, time stamp: 0x555fe1bb
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f42c2
Exception code: 0xc0000374
Fault offset: 0x000e5624
Faulting process id: 0x1fa4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (07/09/2015 01:18:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 43.0.2357.132, time stamp: 0x559b2699
Faulting module name: chrome.dll, version: 43.0.2357.132, time stamp: 0x559b2249
Exception code: 0x80000003
Fault offset: 0x004f83ca
Faulting process id: 0x1f5c
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5

Error: (07/09/2015 01:15:39 PM) (Source: Application Hang) (User: )
Description: The program dsrlte.exe version 1.1.0.2 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1c7c

Start Time: 01d0ba7b8fbbcc37

Termination Time: 15

Application Path: C:\Users\Darren\AppData\Local\Pay-By-Ads\Yahoo! Search\1.3.26.12\dsrlte.exe

Report Id: dca8f9fe-266e-11e5-bea9-68942339e20a

Faulting package full name:

Faulting package-relative application ID:


System errors:
=============
Error: (07/09/2015 08:11:57 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer TINA-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{BBD419EB-C113-4DDC-8428-F5909F38BB26}.
The master browser is stopping or an election is being forced.

Error: (07/09/2015 05:41:24 PM) (Source: Ntfs) (User: NT AUTHORITY)
Description: A corruption was discovered in the file system structure on volume Acer.

A corruption was found in a file system index structure.  The file reference number is 0x9000000000009.  The name of the file is "<unable to determine file name>".  The corrupted index attribute is ":$SII:$INDEX_ALLOCATION".  The corrupted index block is located at Vcn 0xd, Lcn 0xffffffffffffffff.  The corruption begins at offset 3160 within the index block.

Error: (07/09/2015 05:18:40 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1069

Error: (07/09/2015 05:18:40 PM) (Source: Service Control Manager) (User: )
Description: The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (07/09/2015 05:18:38 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service depends on the Windows Search service which failed to start because of the following error:
%%1069

Error: (07/09/2015 05:18:38 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1069

Error: (07/09/2015 05:18:38 PM) (Source: Service Control Manager) (User: )
Description: The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (07/09/2015 05:18:37 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1069

Error: (07/09/2015 05:18:37 PM) (Source: Service Control Manager) (User: )
Description: The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (07/09/2015 05:18:36 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated with the following error:
%%1062


Microsoft Office Sessions:
=========================
Error: (07/09/2015 08:06:53 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7697203

Error: (07/09/2015 08:06:53 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7697203

Error: (07/09/2015 08:06:53 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/09/2015 05:12:35 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.3.9600.1766754c6f7c2ntdll.dll6.3.9600.17736550f4336c000037400000000000f0f2066801d0ba9c728326ddC:\WINDOWS\Explorer.EXEC:\WINDOWS\SYSTEM32\ntdll.dllfb41111d-268f-11e5-beb3-68942339e20a

Error: (07/09/2015 03:14:54 PM) (Source: Application Error)(User: )
Description: explorer.exe6.3.9600.1766754c6f7c2ntdll.dll6.3.9600.17736550f4336c000037400000000000f0f2012d801d0ba8bef02c110C:\WINDOWS\explorer.exeC:\WINDOWS\SYSTEM32\ntdll.dll8aefc0e4-267f-11e5-beae-68942339e20a

Error: (07/09/2015 03:12:15 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.3.9600.1766754c6f7c2ntdll.dll6.3.9600.17736550f4336c000037400000000000f0f206b001d0ba8ba5a5f68bC:\WINDOWS\Explorer.EXEC:\WINDOWS\SYSTEM32\ntdll.dll2bf7ae24-267f-11e5-beae-68942339e20a

Error: (07/09/2015 02:37:23 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.3.9600.1766754c6f7c2ntdll.dll6.3.9600.17736550f4336c000037400000000000f0f20a8c01d0ba86cdc743c5C:\WINDOWS\Explorer.EXEC:\WINDOWS\SYSTEM32\ntdll.dll4ce2db65-267a-11e5-beab-68942339e20a

Error: (07/09/2015 01:21:58 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17840555fe1bbntdll.dll6.3.9600.17736550f42c2c0000374000e56241fa401d0ba7c50e08198C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\WINDOWS\SYSTEM32\ntdll.dllc3e8bd8b-266f-11e5-bea9-68942339e20a

Error: (07/09/2015 01:18:06 PM) (Source: Application Error)(User: )
Description: chrome.exe43.0.2357.132559b2699chrome.dll43.0.2357.132559b224980000003004f83ca1f5c01d0ba7bfb59ed57C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\43.0.2357.132\chrome.dll39c07ba4-266f-11e5-bea9-68942339e20a

Error: (07/09/2015 01:15:39 PM) (Source: Application Hang)(User: )
Description: dsrlte.exe1.1.0.21c7c01d0ba7b8fbbcc3715C:\Users\Darren\AppData\Local\Pay-By-Ads\Yahoo! Search\1.3.26.12\dsrlte.exedca8f9fe-266e-11e5-bea9-68942339e20a


CodeIntegrity Errors:
===================================
  Date: 2015-06-01 12:56:52.117
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-06-01 12:56:51.979
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================

Acer Backup Manager (HKLM-x32\...\InstallShield_{9DDDF20E-9FD1-4434-A43E-E7889DBC9420}) (Version: 4.0.0.0059 - NTI Corporation)
Acer Device Fast-lane (HKLM\...\{3F62D2FD-13C1-49A2-8B5D-47623D9460D7}) (Version: 1.00.3007 - Acer Incorporated)
Acer Instant Update Service (HKLM\...\{8215A318-CC27-435E-B3EA-2E3443C8998C}) (Version: 1.00.3013 - Acer Incorporated)
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.3006 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3011 - Acer Incorporated)
AcerCloud (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 2.01.3115 - Acer Incorporated)
AcerCloud Docs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.00.3201 - Acer Incorporated)
Agatha Christie - Death on the Nile (HKLM-x32\...\WTA-bc2e4b70-0718-4586-ac5c-de6ff2412cf7) (Version: 2.2.0.98 - WildTangent) Hidden
Aloha TriPeaks (HKLM-x32\...\WTA-2c8acbef-1b0d-4e1f-9e7b-da1af460abd9) (Version: 2.2.0.98 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Backup Manager v4 (HKLM-x32\...\{9DDDF20E-9FD1-4434-A43E-E7889DBC9420}) (Version: 4.0.0.0059 - NTI Corporation) Hidden
Bejeweled 3 (HKLM-x32\...\WTA-23adfbde-7e24-4dee-a069-6e4628320f8d) (Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom Card Reader Driver Installer (HKLM\...\{F0A7DF2F-0BE0-470F-B137-D7A19F977189}) (Version: 15.4.7.1 - Broadcom Corporation)
clear.fi Media (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.01.3108 - Acer Incorporated)
clear.fi Photo (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 2.01.3108 - Acer Incorporated)
clear.fi SDK - Video 2 (HKLM-x32\...\{EBA33CAD-E071-48d5-A168-FBA4EEB42E93}) (Version: 2.1.1925 - CyberLink Corp.) Hidden
clear.fi SDK- Movie 2 (HKLM-x32\...\{35DA427D-BB23-49B8-9AFD-CFFCFE3B708D}) (Version: 2.1.2008 - CyberLink Corp.) Hidden
Cradle Of Egypt Collector's Edition (HKLM-x32\...\WTA-77d0db3b-393c-40ed-9df9-cc2a331989bc) (Version: 2.2.0.98 - WildTangent) Hidden
CyberLink MediaEspresso 6.5 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.3103_44819 - CyberLink Corp.)
Delicious: Emily's True Love Premium Edition (HKLM-x32\...\WTA-5e33a439-660a-414d-ab68-821732872f01) (Version: 2.2.0.98 - WildTangent) Hidden
Dolby Home Theater v4 (HKLM-x32\...\{B26438B4-BF51-49C3-9567-7F14A5E40CB9}) (Version: 7.2.8000.13 - Dolby Laboratories Inc)
Dora's World Adventure (HKLM-x32\...\WTA-7380bd35-86c8-454b-b4b0-1e5bacaf0d34) (Version: 2.2.0.95 - WildTangent) Hidden
ETDWare PS/2-X64 11.6.8.001_WHQL (HKLM\...\Elantech) (Version: 11.6.8.001 - ELAN Microelectronic Corp.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.132 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HP ENVY 4500 series Basic Device Software (HKLM\...\{2369F346-79DE-4D08-8999-AACFF6F41A6F}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
HP ENVY 4500 series Help (HKLM-x32\...\{95BECC50-22B4-4FCA-8A2E-BF77713E6D3A}) (Version: 30.0.0 - Hewlett Packard)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
iCloud (HKLM\...\{6096C0CC-7E19-4355-87F0-627EC5AA146D}) (Version: 4.0.3.56 - Apple Inc.)
Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3004 - Acer Incorporated)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.0.1207 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
Jewel Match 3 (HKLM-x32\...\WTA-2ce5516e-8acb-44f5-8a5b-2d2228c110e0) (Version: 2.2.0.98 - WildTangent) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 7.0.5 - Acer Inc.)
Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.3004 - Acer Incorporated)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
McAfee SiteAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.154 - McAfee, Inc.)
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Mystery P.I. - Curious Case of Counterfeit Cove (HKLM-x32\...\WTA-34abf55f-ba71-4739-9159-0e0dd32a41ed) (Version: 2.2.0.98 - WildTangent) Hidden
NTI Media Maker 9 (HKLM-x32\...\{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.9008 - NTI Corporation) Hidden
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.9008 - NTI Corporation)
Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.01.3200 - Acer)
Peggle Nights (HKLM-x32\...\WTA-735c8016-237e-42e7-96e0-307284d9fcf0) (Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (HKLM-x32\...\WTA-26ea3cce-9456-4286-b518-610cc0bc2e7c) (Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-afbf6b6a-8fb8-4a03-b856-f27f96aa1a04) (Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-af8b37b7-1de8-4c9d-b8dc-fee1667b15e6) (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WTA-1d38e8b6-2ac3-4d59-bd66-2d36efbe39f0) (Version: 2.2.0.98 - WildTangent) Hidden
Product Improvement Study for HP ENVY 4500 series (HKLM\...\{7D5D56E5-5869-4D0F-8D6C-6291004F9DF2}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.206 - Qualcomm Atheros Communications)
Qualcomm Atheros WiFi Driver Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 11.05 - Qualcomm Atheros)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6657 - Realtek Semiconductor Corp.)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Spotify (HKLM-x32\...\Spotify) (Version: 0.8.4.99.ga249b5f1 - Spotify AB)
Tales of Lagoona (HKLM-x32\...\WTA-516ac0c7-086e-4faa-9230-af3b70e6a022) (Version: 2.2.0.110 - WildTangent) Hidden
TurboTax 2012 (HKLM-x32\...\{726DDC29-79B3-41B4-BDBF-97DF25BF1EA8}) (Version: 1.00.0000 - Intuit Canada)
TurboTax 2013 (HKLM-x32\...\{1E0FF98D-4AE4-46CC-B624-E771ABD5EA11}) (Version: 1.00.0000 - Intuit Canada)
TurboTax 2014 (HKLM-x32\...\{0B69B187-4F9F-41C2-B850-735D1A323571}) (Version: 1.00.0000 - Intuit Canada)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer) (Version: 4.0.10.5 - WildTangent) Hidden
Zuma's Revenge (HKLM-x32\...\WTA-a8482e01-c1e7-413e-8c44-af1dc224718d) (Version: 2.2.0.98 - WildTangent) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 25%
Total physical RAM: 5957.28 MB
Available physical RAM: 4456.61 MB
Total Virtual: 6917.28 MB
Available Virtual: 5230.06 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:681.41 GB) (Free:638.28 GB) NTFS
3 Drive e: (HITMANPRO) (Removable) (Total:3.77 GB) (Free:3.72 GB) FAT32

========================= Users: ========================================

User accounts for \\ROCKY

Administrator            Darren                   Guest                    

========================= Restore Points ==================================

21-05-2015 16:08:13 Scheduled Checkpoint
01-06-2015 18:24:43 Scheduled Checkpoint
05-06-2015 13:57:21 Windows Update
19-06-2015 13:01:29 Windows Update
09-07-2015 12:58:21 Windows Update

**** End of log ****
 


Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 2015-07-09
Scan Time: 8:32 PM
Logfile: Malware Scan Log.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.07.09.06
Rootkit Database: v2015.07.09.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Darren

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 350817
Time Elapsed: 18 min, 19 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 5
PUP.Optional.AppDataFR.A, C:\Users\Darren\AppData\Roaming\appdataFr25.bin, Quarantined, [d9e1f8e73951cc6ab45a0df2f50d3ac6],
PUP.Optional.PricePeep.A, C:\Users\Darren\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.pricepeep00.pricepeep.net_0.localstorage, Quarantined, [7545c6190c7eef478786f60b9d66fa06],
PUP.Optional.PricePeep.A, C:\Users\Darren\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.pricepeep00.pricepeep.net_0.localstorage-journal, Quarantined, [58627b64692163d327e640c1d62d39c7],
PUP.Optional.ReMarkable.A, C:\Users\Darren\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_static.re-markable00.re-markable.net_0.localstorage, Quarantined, [7d3d2ab5dcae69cd6c65a2e1c53f09f7],
PUP.Optional.ReMarkable.A, C:\Users\Darren\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_static.re-markable00.re-markable.net_0.localstorage-journal, Quarantined, [3882924d4c3e2313c110047ff70d9967],

Physical Sectors: 0
(No malicious items detected)


(end)



#4 NooBeRGoD

NooBeRGoD
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:04:13 PM

Posted 09 July 2015 - 10:25 PM

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
  main:    v2015.07.10.01
  rootkit: v2015.07.09.01

Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17842
Darren :: ROCKY [administrator]

2015-07-09 8:56:00 PM
mbar-log-2015-07-09 (20-56-00).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 351732
Time elapsed: 18 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.3.9200 Windows 8.1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17842

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.195000 GHz
Memory total: 6246658048, free: 4421353472

Downloaded database version: v2015.07.10.01
Downloaded database version: v2015.07.09.01
Downloaded database version: v2015.07.01.02
Initializing...
======================
------------ Kernel report ------------
     07/09/2015 20:55:49
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\WdFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\HECIx64.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\System32\drivers\bScsiSDa.sys
\SystemRoot\System32\drivers\SCSIPORT.SYS
\SystemRoot\System32\drivers\bScsiMSa.sys
\SystemRoot\System32\drivers\b57xdbd.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\athw8x.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\System32\drivers\aPs2Kb2Hid.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\ETD.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\??\C:\Windows\system32\drivers\UBHelper.sys
\??\C:\Windows\system32\drivers\NTIDrvr.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\btath_bus.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\drivers\b57xdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\btfilter.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\BthLEEnum.sys
\SystemRoot\System32\drivers\rfcomm.sys
\SystemRoot\System32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\btath_rcp.sys
\SystemRoot\system32\drivers\btath_avdt.sys
\SystemRoot\system32\drivers\btath_a2dp.sys
\SystemRoot\System32\drivers\btath_hcrp.sys
\SystemRoot\system32\DRIVERS\btath_flt.sys
\SystemRoot\system32\DRIVERS\btath_lwflt.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\point64.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\System32\drivers\WSDPrint.sys
\SystemRoot\system32\DRIVERS\WSDScan.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\System32\drivers\rdpvideominiport.sys
\SystemRoot\System32\cdd.dll
\??\C:\WINDOWS\system32\drivers\mbam.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\??\C:\WINDOWS\system32\drivers\mwac.sys
\SystemRoot\System32\drivers\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\drivers\WpdUpFltr.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2015.07.10.01
  rootkit: v2015.07.09.01

<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File "C:\Windows\System32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BasicDisplay.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BasicDisplay.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BasicRender.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BasicRender.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\battc.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\battc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthAvrcpTg.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthAvrcpTg.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthhfenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthhfenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthLEEnum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthLEEnum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthmodem.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthmodem.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthpan.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthpan.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BTHUSB.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BTHUSB.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\i8042prt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\i8042prt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelpep.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\intelpep.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kbdclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kbdclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kbdhid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kbdhid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kdnic.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kdnic.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\EhStorTcgDrv.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\EhStorTcgDrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mouclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mouclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mouhid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mouhid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\npsvctrig.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\npsvctrig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\parport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\parport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\processr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\processr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rfcomm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\rfcomm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\tpm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\tpm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbd.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbd.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbehci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbehci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbhub.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbhub.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBHUB3.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBHUB3.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbohci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBSTOR.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBSTOR.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbuhci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbuhci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vhdmp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vhdmp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\volmgr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\volmgr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\volsnap.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\volsnap.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CompositeBus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\CompositeBus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\disk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\disk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\dumpsd.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\dumpsd.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sdbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serial.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\serial.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sermouse.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sermouse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\spaceport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\spaceport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\WSDPrint.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\WSDPrint.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msgpiowin32.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msgpiowin32.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msisadrv.sys" is compressed (flags = 1)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 96A62CAA

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 2310464185
    GPT Header CurrentLba = 1 BackupLba 1465149167
    GPT Header FirstUsableLba 34  LastUsableLba 1465149134
    GPT Header Guid 6a55cea0-4e08-46f0-84a8-166a374e90
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 2310464185
    Backup GPT header CurrentLba = 1465149167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 1465149134
    Backup GPT header Guid 6a55cea0-4e08-46f0-84a8-166a374e90
    Backup GPT header Contains 128 partition entries starting at LBA 1465149135
    Backup GPT header Partition entry size = 128

    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 236ad2c3-a433-457a-af8e-d56c78511939
    FirstLBA 2048  Last LBA 821247
    Attributes 1
    Partition Name                 Basic data partition

    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID aecdb29a-6662-4ab5-8180-38c36461afd0
    FirstLBA 821248  Last LBA 1435647
    Attributes 0
    Partition Name                 EFI system partition

    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 926176f2-3f8b-48db-8ca2-1bf92c5eb46
    FirstLBA 1435648  Last LBA 1697791
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 819521d4-581b-41b2-a24f-50b535355268
    FirstLBA 1697792  Last LBA 1430716415
    Attributes 0
    Partition Name                 Basic data partition

    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID cd942d6e-526c-4c7c-a2d5-30b2b21902e
    FirstLBA 1430716416  Last LBA 1431640063
    Attributes 1
    Partition Name                                     

    Partition 5 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 6523eed1-70ff-4757-9d58-9d2b62de1e1
    FirstLBA 1431640064  Last LBA 1432356863
    Attributes 1
    Partition Name                                     

    Partition 6 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 9e4da619-a82f-4c93-88e6-cf2f69be49fd
    FirstLBA 1432356864  Last LBA 1465147391
    Attributes 1
    Partition Name                 Basic data partition

Disk Size: 750156374016 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffe000ddf13640, DeviceName: \Device\Harddisk1\DR5\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe000d7d726c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe000ddf13640, DeviceName: \Device\Harddisk1\DR5\, DriverName: \Driver\disk\
DevicePointer: 0xffffe000db070610, DeviceName: \Device\00000074\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR5\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: FD3356B0

Partition information:

    Partition 0 type is Other (0xb)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 7920045
    Partition file system is FAT32
    Partition is not bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 4060086272 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-1-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished
 


Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 07/09/2015 09:18:53 PM in x64 mode.
Windows Version: Windows 8.1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Users\Darren\AppData\Local\nuw3bzfvmm5ic2m\nuw3bzfvmm5ic2m.exe (PID: 4724) [UP-HEUR]
 * C:\Users\Darren\Downloads\SecurityCheck.exe (PID: 4988) [UP-HEUR]
 * C:\Users\Darren\AppData\Local\yuntnani\vchk.exe (PID: 5252) [UP-HEUR]

3 proccesses terminated!

Active Proxy Server Detected

 * Proxy Disabled.
 * ProxyOverride value deleted.
 * ProxyServer value deleted.
 * AutoConfigURL value deleted.
 * Proxy settings were backed up to Registry file.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Backup Registry file created at:
 C:\Users\Darren\Desktop\rkill\rkill-07-09-2015-09-18-59.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Policies\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 07/09/2015 09:20:07 PM
Execution time: 0 hours(s), 1 minute(s), and 13 seconds(s)
 



#5 Broni

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Posted 10 July 2015 - 02:32 PM

p22002970.gif I don't see any AV program running.

Please enable Windows Defender as described here: http://www.pcadvisor.co.uk/how-to/windows/how-turn-on-defender-in-windows-8-3466684/

 

p22002970.gif If your ISP doesn't require using proxies disable them as seen here: http://windows8search.com/forum/steps-disable-proxy-connection-windows-8-system-1769.html

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 NooBeRGoD

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Posted 10 July 2015 - 04:14 PM

I am unable to do the first 2 steps. Defender says it's being managed by my system administrator, and there is no proxy listed anywhere after following the steps involved. Going through the Internet Properties -> Connection Tab -> LAN Settings also shows Proxy server checked off, but greyed out and unable to click on it.


Edited by NooBeRGoD, 10 July 2015 - 04:16 PM.


#7 Broni

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Posted 10 July 2015 - 04:42 PM

Let's employ more advanced tools.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#8 NooBeRGoD

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Posted 10 July 2015 - 05:14 PM

Ok. Guide followed, and new thread posted.



#9 Broni

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Posted 10 July 2015 - 05:23 PM

p22003888.gif


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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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