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Posted 09 July 2015 - 12:38 PM
Posted 09 July 2015 - 02:47 PM
You say system restore didn't work...does that mean you were able to login, try a restore and it failed? .... and are you also saying you can't login using safe mode?
If you haven't logged in as of yet, you can try Last Known Good in advanced boot options. This will put you back to where you were at your last successful log on.
Is there no repair option on the disk, or your system you can get to? F12, F8?
Edit: if you are able to get to safe mode successfully, I suggest you try System Restore from there. Often it will succeed where it fails in a normal logon.
Edited by MarkMCS, 09 July 2015 - 03:18 PM.
Posted 09 July 2015 - 03:30 PM
Thanks for trying to help. By 'System Restore' - I guess I meant the F8 option that allows you to restore from last known good startup... or something like that. That doesn't work - it just won't boot to that. I haven't been able to get it to boot at all.
I haven't seen a repair option yet but maybe it's past the 'Where do you want to install Windows?' block. It's supposed to provide a screen that gives you the go ahead to install Windows with 'REPAIR' on the bottom left.
Safe mode won't boot up either. F8 and F12 don't seem to help either unless there's an option I missed.
Posted 09 July 2015 - 04:23 PM
What happens when you try to boot to safe mode? It should start loading drivers and eventually get to a logon screen. Do you get to this screen, and can you login? If so, try sfc /scannow to repair windows. If not you can type rstriu.exe in the search or run box and that will open System Restore.
All Windows disks should have a repair option. I would boot from disk and check again. Try the repair.
Edit: Replacing a System file can be a pain in the A**. I think if someone here can get you logged in, there is an easier way.
Edited by MarkMCS, 09 July 2015 - 04:26 PM.
Posted 09 July 2015 - 05:06 PM
Posted 09 July 2015 - 06:22 PM
Try removing your battery when your computer is off then power on with AC adapter.
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Posted 09 July 2015 - 06:50 PM
Posted 09 July 2015 - 07:20 PM
Perhaps someone else here on BC can help, but if you can't boot, I don't see how to access command prompt.
Assuming you have your personal data saved, you might think about a reinstall.
You can get copies of the OEM disks from Dell free of charge (at least they were free last year). You can start here. http://www.dell.com/support/home/us/en/04/Products/,
I hope this helps.
Posted 09 July 2015 - 09:25 PM
Posted 09 July 2015 - 11:30 PM
Lack of space shouldn't prevent 'repair' from running. Perhaps you should check your hard drive. You can download and burn SeaTools to a CD and boot from that to check for HD problems. I don't know if this will help, but at least you can rule out this hardware problem. Here is the link: http://www.seagate.com/support/downloads/item/seatools-dos-master/
Posted 10 July 2015 - 01:56 PM
Posted 10 July 2015 - 03:04 PM
If you want a command prompt boot the WIndows Vista install disk and at the Install Window that asks what language you want press shift+F10. At the next window you can select Repair Your Computer and it would offer to do a System Restore or Startup Repair. It may take three tries at startup repair to fix the problem.
If you need to copy a file from a flash drive to the computer you can either install and run Aoemi PE builder on a WIndows 7/8 computer or download and burn a small linux distro like Puppy. When you get to the desktop your hard drive will be listed as sda. sda1..sda2..sda3 are the partitions on the disk. Click once on the drive icon and the drive will mount opening a File Manager Window. If it is not your Windows partition then exit FIle Manager and click on another hard drive icon. Attach your USB flash drive with the required file and a USB icon will appear on the desktop labled sdb1. Click once on it and another FIle Manager Window will open. Ctrl + left click to highlight the file and drag it to the correct location of the HDD File Manager. In Puppy you only need to click once to open the folder.
Posted 10 July 2015 - 03:42 PM
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