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adware that won't die


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14 replies to this topic

#1 anom7676

anom7676

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Posted 08 July 2015 - 06:44 PM

I have some adware on my windows 8 PC. It affects any browser I use and randomly inserts ads and popups on to pages. When I try to delete the extension from my browser, it stays gone for a while, but then comes back with a new name. It usually uses a name like "royal coupon", "tremendous sale", or "respect sale", stuff like that. I can't find any suspicious programs in "Programs and Features" on my control panel.
I have run scans with:
-Adwcleaner
-Spybot search and destroy
-Hitman Pro
-Malwarebytes
 
All to no avail. Any help would be greatly appreciated. Thanks in advance.


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#2 Broni

Broni

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  • Location:Daly City, CA
  • Local time:11:30 PM

Posted 08 July 2015 - 07:41 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 anom7676

anom7676
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  • Local time:02:30 AM

Posted 08 July 2015 - 10:27 PM

Thanks for helping, here are my results:
 
Security Check Results:
 
Results of screen317's Security Check version 1.005  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Spybot - Search & Destroy 
 Mozilla Firefox 33.1.1 Firefox out of Date!
 Google Chrome (43.0.2357.124) 
 Google Chrome (43.0.2357.81) 
 Google Chrome (GoogleUpdateHelper.dll..) 
````````Process Check: objlist.exe by Laurent````````
 Windows Defender MSMpEng.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Spybot Teatimer.exe is disabled!
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  % 
````````````````````End of Log``````````````````````
 
 
 
 
FSS Results:
 
 
Farbar Service Scanner Version: 17-01-2015
Ran by h (administrator) on 08-07-2015 at 22:36:54
Running from "C:\Users\h\Desktop"
Microsoft Windows 8.1 Pro  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
 
Mini Toolbox Results:
MiniToolBox by Farbar  Version: 01-07-2015
Ran by h (administrator) on 08-07-2015 at 22:41:22
Running from "C:\Users\h\Desktop"
Microsoft Windows 8.1 Pro  (X64)
Model: Latitude E6500 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Intel® WiFi Link 5100 AGN = Wi-Fi (Connected)
Intel® 82567LM Gigabit Network Connection = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Laura
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® WiFi Link 5100 AGN
   Physical Address. . . . . . . . . : 00-22-FB-20-D3-6C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d4e:e9c6:4e41:d865%4(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.8.37(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, July 8, 2015 7:47:32 PM
   Lease Expires . . . . . . . . . . : Thursday, July 9, 2015 10:30:09 PM
   Default Gateway . . . . . . . . . : 192.168.8.1
   DHCP Server . . . . . . . . . . . : 192.168.8.1
   DHCPv6 IAID . . . . . . . . . . . : 318776059
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-C1-58-BC-00-21-70-F7-30-D6
   DNS Servers . . . . . . . . . . . : 192.168.8.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® 82567LM Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-21-70-F7-30-D6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 11:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:897:2068:d2db:f7c0(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::897:2068:d2db:f7c0%5(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 100663296
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-C1-58-BC-00-21-70-F7-30-D6
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{D130858D-8E7A-470A-8D80-B8358827E6A2}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  router.asus.com
Address:  192.168.8.1
 
Name:    google.com
Addresses:  2607:f8b0:4004:806::1004
 173.194.121.6
 173.194.121.4
 173.194.121.0
 173.194.121.2
 173.194.121.8
 173.194.121.1
 173.194.121.3
 173.194.121.14
 173.194.121.9
 173.194.121.5
 173.194.121.7
 
 
Pinging google.com [173.194.121.7] with 32 bytes of data:
Reply from 173.194.121.7: bytes=32 time=32ms TTL=52
Reply from 173.194.121.7: bytes=32 time=26ms TTL=52
 
Ping statistics for 173.194.121.7:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 32ms, Average = 29ms
Server:  router.asus.com
Address:  192.168.8.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=80ms TTL=43
Reply from 98.138.253.109: bytes=32 time=71ms TTL=43
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 71ms, Maximum = 80ms, Average = 75ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  4...00 22 fb 20 d3 6c ......Intel® WiFi Link 5100 AGN
  3...00 21 70 f7 30 d6 ......Intel® 82567LM Gigabit Network Connection
  1...........................Software Loopback Interface 1
  5...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
  6...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.8.1     192.168.8.37     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.8.0    255.255.255.0         On-link      192.168.8.37    281
     192.168.8.37  255.255.255.255         On-link      192.168.8.37    281
    192.168.8.255  255.255.255.255         On-link      192.168.8.37    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.8.37    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.8.37    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  5    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  5    306 2001::/32                On-link
  5    306 2001:0:9d38:6ab8:897:2068:d2db:f7c0/128
                                    On-link
  4    281 fe80::/64                On-link
  5    306 fe80::/64                On-link
  5    306 fe80::897:2068:d2db:f7c0/128
                                    On-link
  4    281 fe80::d4e:e9c6:4e41:d865/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
  5    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/08/2015 10:41:00 PM) (Source: ESENT) (User: )
Description: svchost (1340) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -501.
 
Error: (07/08/2015 10:41:00 PM) (Source: ESENT) (User: )
Description: svchost (1340) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -501.
 
Error: (07/08/2015 10:41:00 PM) (Source: ESENT) (User: )
Description: svchost (1340) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -501.
 
Error: (07/08/2015 10:41:00 PM) (Source: ESENT) (User: )
Description: svchost (1340) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -501.
 
Error: (07/08/2015 10:41:00 PM) (Source: ESENT) (User: )
Description: svchost (1340) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -501.
 
Error: (07/08/2015 10:41:00 PM) (Source: ESENT) (User: )
Description: svchost (1340) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -501.
 
Error: (07/08/2015 10:41:00 PM) (Source: ESENT) (User: )
Description: svchost (1340) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -501.
 
Error: (07/08/2015 10:41:00 PM) (Source: ESENT) (User: )
Description: svchost (1340) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -501.
 
Error: (07/08/2015 10:41:00 PM) (Source: ESENT) (User: )
Description: svchost (1340) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -501.
 
Error: (07/08/2015 10:41:00 PM) (Source: ESENT) (User: )
Description: svchost (1340) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -501.
 
 
System errors:
=============
Error: (07/08/2015 10:30:08 PM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: 0x810x10x10xfb0x00x0
 
Error: (07/08/2015 07:48:40 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error: 
%%2
 
Error: (07/08/2015 07:46:35 PM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: 0x810x10x10xfb0x00x0
 
Error: (07/08/2015 06:56:07 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error: 
%%2
 
Error: (07/08/2015 06:54:07 PM) (Source: Service Control Manager) (User: )
Description: The HitmanPro 3.7 Crusader (Boot) service terminated with the following service-specific error: 
%%0
 
Error: (07/08/2015 06:54:01 PM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: 0x810x10x10xfb0x00x0
 
Error: (07/05/2015 10:57:49 PM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: 0x810x10x10xfb0x00x0
 
Error: (07/05/2015 10:57:49 PM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: ReaderCompletionUnknownMsgType0x0
 
Error: (07/05/2015 10:57:49 PM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: ReaderCompletionUnknownMsgType0x7
 
Error: (07/05/2015 10:57:49 PM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: ReaderCompletionUnknownMsgType0x86
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2015-07-05 22:50:32.098
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2015-07-05 22:50:31.857
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2015-07-05 22:50:31.119
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2015-07-05 22:50:30.881
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2015-07-05 22:50:30.461
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2015-07-05 22:50:29.700
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2015-07-05 22:50:28.930
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2015-07-05 22:50:28.169
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2015-07-05 22:50:27.439
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2015-07-05 22:50:26.691
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
=========================== Installed Programs ============================
 
µTorrent (HKCU\...\uTorrent) (Version: 3.4.3.40633 - BitTorrent Inc.)
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Classic Shell (HKLM\...\{2368907C-E8F6-4750-A023-254C3E2B5E8D}) (Version: 4.0.4 - IvoSoft)
EPSON XP-400 Series Printer Uninstall (HKLM\...\EPSON XP-400 Series) (Version:  - SEIKO EPSON Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.124 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0019-0000-0000-0000000FF1CE}_PUBLISHERR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Publisher 2007 (HKLM-x32\...\PUBLISHERR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Standard 2007 (HKLM-x32\...\STANDARD) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{a55ac379-46b0-461a-95b1-fef5c08443f2}) (Version: 11.0.61030.0 - Microsoft Corporation)
Mozilla Firefox 33.1.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.1.1 (x86 en-US)) (Version: 33.1.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.1.1 - Mozilla)
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
PHP Console (HKLM-x32\...\{C2E3DB8B-C43B-9203-7BE7-D03BA334FD8A}) (Version:  - )
Plex Home Theater (HKLM-x32\...\Plex Home Theater) (Version: 1.0.9 - Plex inc)
RGSS-RTP Standard (HKLM-x32\...\RGSS-RTP Standard_is1) (Version: 1.04 - Enterbrain)
RPG MAKER VX Ace RTP (HKLM-x32\...\RPGVXAce_RTP_is1) (Version: 1.00 - Enterbrain)
Spotify (HKCU\...\Spotify) (Version: 1.0.8.59.gee82e7e6 - Spotify AB)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Stencyl (HKLM-x32\...\Stencyl) (Version: /root/.jenkins/jobs/Stencyl-Windows/workspace/build - Stencyl, LLC)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.0.0f4 - Unity Technologies ApS)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0019-0000-0000-0000000FF1CE}_PUBLISHERR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Visual Boy Advance (HKCU\...\Visual Boy Advance) (Version: 1.8.0-beta-3 - Visual Boy Advance)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
 
========================= Devices: ================================
 
Name: PCI Serial Port
Description: PCI Serial Port
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_8086&DEV_2A47&SUBSYS_024F1028&REV_07\3&2B8E0B4B&0&1B
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Broadcom USH
Description: Broadcom USH
Class Guid: 
Manufacturer: 
Service: 
Device ID: USB\VID_0A5C&PID_5800&MI_00\6&66DE6C9&0&0000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: PCI Simple Communications Controller
Description: PCI Simple Communications Controller
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_8086&DEV_2A44&SUBSYS_024F1028&REV_07\3&2B8E0B4B&0&18
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 47%
Total physical RAM: 4019.89 MB
Available physical RAM: 2113.18 MB
Total Virtual: 6323.89 MB
Available Virtual: 4038.5 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:118.9 GB) (Free:66.35 GB) NTFS
2 Drive d: (TALES_FROM_THE_CRYPT_S7_D1) (CDROM) (Total:5.44 GB) (Free:0 GB) UDF
 
========================= Users: ========================================
 
User accounts for \\LAURA
 
Administrator            Guest                    h                        
 
========================= Restore Points ==================================
 
18-06-2015 00:55:35 Windows Update
24-06-2015 21:02:46 Windows Update
05-07-2015 15:42:01 Scheduled Checkpoint
08-07-2015 22:50:53 Checkpoint by HitmanPro
 
**** End of log ****
 
 
MBAM results:
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 7/8/2015
Scan Time: 10:44 PM
Logfile: 
Administrator: Yes
 
Version: 2.1.8.1057
Malware Database: v2015.07.08.08
Rootkit Database: v2015.07.07.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: h
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 347825
Time Elapsed: 17 min, 41 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.AppDataFR.A, C:\Users\h\AppData\Roaming\appdataFr25.bin, Quarantined, [d385c01fc8c28da93e19857958aa33cd], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
First MBAR file results:
Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org
 
Database version:
  main:    v2015.07.08.08
  rootkit: v2015.07.07.01
 
Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17842
h :: LAURA [administrator]
 
7/8/2015 11:08:40 PM
mbar-log-2015-07-08 (23-08-40).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 351414
Time elapsed: 19 minute(s), 17 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
Second MBAR File results:
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.3.9200 Windows 8.1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17842
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.926000 GHz
Memory total: 4215160832, free: 2153504768
 
Downloaded database version: v2015.07.08.08
Downloaded database version: v2015.07.07.01
Downloaded database version: v2015.07.01.02
Initializing...
======================
------------ Kernel report ------------
     07/08/2015 23:08:14
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\ftbyd.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\pciide.sys
\SystemRoot\System32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\pcmcia.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorAV.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\atapi.sys
\SystemRoot\System32\drivers\ataport.SYS
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\WdFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\system32\DRIVERS\e1y60x64.sys
\SystemRoot\System32\drivers\usbuhci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETwNs64.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\1394ohci.sys
\SystemRoot\System32\drivers\sdbus.sys
\SystemRoot\System32\drivers\rimmpx64.sys
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\udfs.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorAV.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\??\C:\WINDOWS\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\System32\drivers\WinUSB.sys
\SystemRoot\System32\drivers\WUDFRd.sys
\SystemRoot\System32\DRIVERS\scfilter.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\Drivers\WdNisDrv.sys
\??\C:\WINDOWS\system32\drivers\mwac.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\System32\drivers\condrv.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2015.07.08.08
  rootkit: v2015.07.07.01
 
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File "C:\Windows\System32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kbdclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kbdclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kbdhid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kbdhid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kdnic.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kdnic.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BasicRender.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BasicRender.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\battc.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\battc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthAvrcpTg.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthAvrcpTg.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthhfenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthhfenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\EhStorTcgDrv.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\EhStorTcgDrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\parport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\parport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\processr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\processr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mouclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mouclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mouhid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mouhid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msgpiowin32.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msgpiowin32.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BasicDisplay.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BasicDisplay.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CompositeBus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\CompositeBus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sdbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serial.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\serial.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sermouse.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sermouse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\spaceport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\spaceport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\tpm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\tpm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbd.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbd.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbehci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbehci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbhub.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbhub.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBHUB3.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBHUB3.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbohci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBSTOR.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBSTOR.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbuhci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbuhci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBXHCI.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBXHCI.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vhdmp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vhdmp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\volmgr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\volmgr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\volsnap.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\volsnap.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\npsvctrig.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\npsvctrig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\winusb.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\winusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\WSDPrint.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\WSDPrint.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\disk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\disk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\dumpsd.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\dumpsd.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\HdAudio.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\HdAudio.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\i8042prt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\i8042prt.sys" is compressed (flags = 1)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A42D04A3
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 716800
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 718848  Numsec = 249348096
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 128035676160 bytes
Sector size: 512 bytes
 
Done!
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-755EC1294564104EBAD6940A1058DB70F3215517.bin.VF" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-755EC1294564104EBAD6940A1058DB70F3215517.bin.VE1" is compressed (flags = 1)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
Rkill results:
Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 07/09/2015 09:33:16 AM in x64 mode.
Windows Version: Windows 8.1 Pro 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * intelpep [Missing Service]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 07/09/2015 09:33:49 AM
Execution time: 0 hours(s), 0 minute(s), and 33 seconds(s)
 

Edited by anom7676, 09 July 2015 - 08:25 AM.


#4 severac

severac

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Posted 11 July 2015 - 10:01 AM

Hello,

 

Run again AdwCleaner by Xplode.

§  Close all open programs and internet browsers.

§  Double click on adwcleaner.exe to run the tool.

§  Click on Scan button.

§  When the scan has finished click on Clean button.

§  Your computer will be rebooted automatically. A text file will open after the restart.

§  Please post the contents of that logfile with your next reply.

§  You can find the logfile at C:\AdwCleaner[S0].txt as well.

 

-----

Please download Junkware Removal Tool to your desktop.

§  Shut down your protection software now to avoid potential conflicts.

§  Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

§  The tool will open and start scanning your system.

§  Please be patient as this can take a while to complete depending on your system's specifications.

§  On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

§  Post the contents of JRT.txt into your next message.


Edited by severac, 11 July 2015 - 10:02 AM.

I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#5 Broni

Broni

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Posted 11 July 2015 - 11:09 AM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 anom7676

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Posted 11 July 2015 - 01:17 PM

adwcleaner results:
# AdwCleaner v4.208 - Logfile created 11/07/2015 at 12:35:24
# Updated 09/07/2015 by Xplode
# Database : 2015-07-10.1 [Server]
# Operating system : Windows 8.1 Pro  (x64)
# Username : h - LAURA
# Running from : C:\Users\h\Desktop\adwcleaner_4.208.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Deleted : C:\Users\h\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_st.chatango.com_0.localstorage
File Deleted : C:\Users\h\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_st.chatango.com_0.localstorage-journal
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17840
 
 
-\\ Mozilla Firefox v33.1.1 (x86 en-US)
 
[wcpzr7rx.default\prefs.js] - Line Deleted : user_pref("extensions.i6MZjax2PKd2r4f9.scode", "(function(){try{if(window.location.href.indexOf(\"rjaErjg4qjnFqjr8qTYFqdg7rHk\")>-1){return;}}catch(e){}try{var d=[[\"www.ewoss.com\",\"livewebcams.xyz\[...]
 
-\\ Google Chrome v43.0.2357.124
 
[C:\Users\h\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Homepage] : 
 
*************************
 
AdwCleaner[R0].txt - [15017 bytes] - [17/06/2015 21:37:57]
AdwCleaner[R1].txt - [12908 bytes] - [17/06/2015 21:46:29]
AdwCleaner[R2].txt - [11174 bytes] - [08/07/2015 18:41:08]
AdwCleaner[R3].txt - [12127 bytes] - [11/07/2015 12:33:18]
AdwCleaner[S0].txt - [3218 bytes] - [17/06/2015 21:40:09]
AdwCleaner[S1].txt - [1046 bytes] - [17/06/2015 21:48:55]
AdwCleaner[S2].txt - [1600 bytes] - [11/07/2015 12:35:24]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1659  bytes] ##########
 
 
Sophos found no threats.


#7 Broni

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Posted 11 July 2015 - 02:02 PM

Still need JRT log.


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#8 anom7676

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Posted 12 July 2015 - 12:10 PM

Real sorry, I thought I already posted that. 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.4.3 (07.11.2015:1)
OS: Windows 8.1 Pro x64
Ran by h on Sat 07/11/2015 at 12:42:53.62
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDEventLauncherTask
Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDoctorBackgroundMonitorTask
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{D202B317-7FFA-4059-B363-E521FB8A4472}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Clients\StartMenuInternet\FlashPeak SlimBrowser
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D202B317-7FFA-4059-B363-E521FB8A4472}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{D202B317-7FFA-4059-B363-E521FB8A4472}
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\Users\h\AppData\Roaming\appdataFr25.bin
Successfully deleted: [File] C:\Users\h\appdata\local\google\chrome\user data\default\local storage\chrome-extension_ogminpmldncgcmokldnmmapddoccmhfl_0.localstorage
Successfully deleted: [File] C:\Users\h\appdata\local\google\chrome\user data\default\local storage\chrome-extension_ogminpmldncgcmokldnmmapddoccmhfl_0.localstorage-journal
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] C:\Program Files (x86)\patterngenerators
 
 
 
~~~ Chrome
 
 
[C:\Users\h\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset
 
[C:\Users\h\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
 
[C:\Users\h\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset
 
[C:\Users\h\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[
  ogminpmldncgcmokldnmmapddoccmhfl
]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 07/11/2015 at 12:48:45.17
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


#9 Broni

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Posted 12 July 2015 - 12:12 PM

How is computer doing?


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#10 anom7676

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Posted 13 July 2015 - 11:37 AM

Still the same as when we started. It's cool if you can't help. I don't have anything important on the computer anyway.

#11 Broni

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Posted 13 July 2015 - 11:42 AM

Which browser is affected?


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#12 anom7676

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Posted 13 July 2015 - 11:43 AM

IE, Firefox, and Chrome

#13 Broni

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Posted 13 July 2015 - 11:45 AM

Let's try to reset your router.

Turn the computer off.

On your router, you'll find a pinhole marked "Reset".
Keep pushing the hole, using a pencil, or a paperclip until all lights briefly come off and on.
NOTE. Simple router disconnecting from a power source will NOT do.
Restart computer.

NOTE. You may need to re-check your router security settings, as described HERE
 


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#14 anom7676

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Posted 15 July 2015 - 12:02 PM

After the reset and removing the extensions one final time, the ads seem to have stopped coming back. Thank you for all the help.



#15 Broni

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Posted 15 July 2015 - 06:47 PM

Great!

 

Update Firefox to the current version.

 

==============================

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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