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#1 smjrhp1

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Posted 08 July 2015 - 05:15 PM

I had orginally installed McAffee securtiy systems and noticed I couldin't install updates on certain programs.  So, I removed McAffee and tried to install AVAST and got this  "Please fix this issue to continue the installation",  "how to adjust access rights for "HKEY_LOCAL_MACHINES\SYSTEM\CurrentControlSet\services'registry key".
How can I fix this, so I install avast?
Dell Precision M4600
32 g ram
i7  2.20 ghz
64 bit opt sys
win 7 pro
 
Thanks for your  time.
Jim


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#2 dicke

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Posted 08 July 2015 - 07:38 PM

Jim,

I think the first step is to go to the McAfee site and download their removal tools and run them. Then see if you need to do anything else after rebooting. Many security programs leave bits and pieces when they are just uninstalled via the control panel.

 

Dick


Stay well and surf safe [stay protected]

Dick E


#3 reckonankit

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Posted 09 July 2015 - 04:30 AM

Hey you can easily uninstall McAfee antivirus first. if you want to keep both antivirus then disable fully for one hour to McAfee and install Avast antivirus easily



#4 dicke

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Posted 09 July 2015 - 07:09 AM

I can't recommend having more than one active scanning anti virus program on a system. They are trying to do the same things in many of the same places at the same times and the conflicts can cause more problems then they solve.

 

Dick


Stay well and surf safe [stay protected]

Dick E


#5 dc3

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Posted 09 July 2015 - 07:59 AM



Hey you can easily uninstall McAfee antivirus first. if you want to keep both antivirus then disable fully for one hour to McAfee and install Avast antivirus easily

IMPORTANT NOTE: Using more than one anti-virus program is not advisable. Why? The primary concern with doing so is due to Windows resource management and significant conflicts that can arise especially when they are running in real-time protection mode simultaneously. Even if one of them is disabled for use as a stand-alone on demand scanner, it can affect the other and cause conflicts. Anti-virus software components insert themselves deep into the operating systems core where they install kernel mode drivers that load at boot-up regardless of whether real-time protection is enabled or not. Thus, using multiple anti-virus solutions can result in kernel mode conflicts causing system instability, catastrophic crashes, slow performance and waste vital system resources. When actively running in the background while connected to the Internet, each anti-virus may try to update their definition databases at the same time. As the programs compete for resources required to download the necessary files this often can result in sluggish system performance or unresponsive behavior.
 
Credit for this information goes to quietman7.

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#6 dc3

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Posted 09 July 2015 - 08:19 AM

Dick is on the correct path, you need to uninstall McAfee and Avast first, then install Avast.  

 

You will want to use the McAfee product removal tool.

 

Obviously you will need to do this while offline as you will be without an antivirus program until you install Avast.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 smjrhp1

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Posted 19 July 2015 - 12:39 AM

1st, I apologize for letting this go and not responding earlier.
got sent off to work in a different location and only now was able to get access to internet.
After trying to use Mcaffees removal tool, I had to use Mcaffee support (remote) to get the laptops funtioning again.
They're both working fine, now.

Again,  I apologize.

2nd, Thank you for the responces.
 



#8 dc3

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Posted 19 July 2015 - 08:27 AM

Not a problem.  I'm glad to hear that you were able to resolve this.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 dicke

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Posted 19 July 2015 - 01:13 PM

What  ^ he said :)


Stay well and surf safe [stay protected]

Dick E





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