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computer infected , cleaned, bsod, freezing, now computer wants boot disk


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#1 Armenua

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Posted 08 July 2015 - 05:11 PM

Had the day from hell with my computer, antivirus stopped working and my computer got infected. On safe mode with networking, I ran malwarebyte a couple times, cleaned most all of it out. When rebooting to windows, computer became super slow, like 5 minutes to open a window, etc. I had to force reboot a few times. But then I started getting a screen that demanded a reboot disk. Only one I have is. a windows vista disc. I had windows 7. It won't let me even get that blue startup screen where I can push f keys.

Can anyone give me some advice, or do I need to just get a new hard drive.


Edited by Chris Cosgrove, 08 July 2015 - 07:48 PM.
Moved from 'Win 7' to 'Am I infected?'


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#2 dicke

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Posted 08 July 2015 - 07:40 PM

Welcme,

The problem isn't the hard drive, it's that you are still infected.

I'm going to ask a moderator to move this thread into Am I Infected so that you can work with one of the expert volunteers there to get your system cleaned correctly.

 

Dick


Stay well and surf safe [stay protected]

Dick E


#3 Armenua

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Posted 08 July 2015 - 10:38 PM

Thank you for answering and moving me to the right forum.

My son came over who is semi literate in these things, got to the bios and it says my hard drive failed, and doesn't show it even exists, so makes sense it would a boot disk.

So we disconnected it and put a hard drive he had saved when he upgraded, with vista, so I could use something in the interim

#4 boopme

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Posted 08 July 2015 - 11:20 PM

If you want to scan that drive///

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
cvMlKv6.pngESET Online Scanner
  • Hold down Control and click on this link to open ESET Online Scanner in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE: Sometimes if ESET finds no infections it will not create a log.
>>>
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#5 Armenua

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Posted 08 July 2015 - 11:27 PM

Thanks for the answer, but I cannot do as you ask because the computer does not recognize the hard drive at all, which is why it wants a boot disk.

#6 boopme

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Posted 09 July 2015 - 10:42 AM

Ask in Win 7 as there are several ways.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Armenua

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Posted 09 July 2015 - 10:46 AM

This post was moved here from win 7.
I suppose I could repeat myself again over there. But that's like giving me the run around isn't it?

#8 boopme

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Posted 09 July 2015 - 01:38 PM

Have you checked that it has not become unplugged?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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